Reviews

0/10

Took 2 weeks to get a service call from this company ($177 which I paid). Was given a repair estimate of $687. Phoned customer service to complain about the delay and high estimate. Was asked for the model and serial # which I provided. Followed up again and was asked for a copy of the repair estimate which you would think they have! followed up again twice. Was told their manager decided that Bosch will not assist with repair because the dishwasher is 7 years old and no original receipt. This took a whole month. I thought this company was not customer friendly and not very responsive. Ended up buying a new dishwasher for close to the repair estimate. Will not deal with this company again.

Approximate cost of services:
$900.00
4 of 4 people found this review helpful.
Was this review helpful?
10/10

Gitano Roofing was very professional. They completed the job on time and on budget. They delivered the shingles the day before and replaced the roof the next day. The roof looks great. They did such an excellent job cleaning up you wouldn't even know they were there. I would certainly recommend them to anyone.

Approximate cost of services:
$5,700.00
Was this review helpful?
Company Response

Hey I'm glad we met the budget after all a roof is most important item on the home. We have your back for the next 15 years and i promise you will not need us unless there is a tornado !

0/10

Worst experience I ever had with a srvice company. I signed a contract for the 2014/2015 season which guarantees smow removal within 24 hours after snowstorm's end if the snow accumulation exceeds 2 inches. They never showed up for the first large snowstorm and they later claimed that they actually did!!. In the second one, after many phone calls, they showed up more than 48 hours after the storm's end and did such a bad job for less than 5 minutes, I had to clean it up myself. They blamed "equipment breakdown" for the delay. I decided to cancel the contract and asked for the outstanding pro-rated balance. After many promises to pay, I never got any money back. They even tried to cash the post-dated cheque that I gave them for the second half of the season after I cancelled the contract!! Luckily, I had put a stop-payment on it. By the way, the address that they have on their website and on the contract is only a mailbox and the "suite" number in the address is the mailbox number. I would never recommend this company to anyone.

Approximate cost of services:
$260.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

TMC’s service is very professional and friendly. The estimator was knowledgeable and we were able to work together to get this done within my budget which was greatly appreciated. Thanks again!

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?