TMC Restoration

Furniture Refinish & Repair
3 Brewster Rd. Unit #5 Brampton ON L6T 5G9
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Reviews for TMC Restoration

Average customer rating:
8.5 10 (294 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Sofa and Love Seat Reupholstered ..new jute back support in sofa...fabric gaurded...pick up and delivery

Company employees from initial estimate and fabric choices to pickup and delivery including customer service calls from the company were all professionally handled with customer satisfaction their priority. I would highly recommend TMC Restorations IF you have top quality furniture that needs restoration!

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Company Response

That's an excellent recommendation. Thank you for taking the time to post this comment & for mentioning specifically our commitment to customer satisfaction on every level. We take what we do very seriously & it's good to know our efforts are appreciated. Thanks again!

Private User
Private User
Private User reviews Toronto, ON
10/10

Repairs to table and 8 chairs

Excellent work and service. Great communication and good timing despite Covid. In the end like a new table.

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Company Response

Thanks for the review! Orders placed prior to the outbreak were prioritized as soon as we were permitted to occupy our facility. We're so glad you felt we communicated effectively throughout the process. And we thank you for your patience.

Chris L. in North York
Chris L. in North York
1 review Newcastle, ON
10/10

Reupholstered sofa and love seat, refinished bedroom furniture

Excellent service, regular contact, verification of preferences, superior specialists, and, amazingly friendly, caring and energetic people working throughout the business! Extremely satisfied!

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Company Response

Well I don't think we could have asked for a more glowing review Chris! Thanks so much for taking the time to post this. We hope you enjoy your furniture for a very long time.

Julie in Toronto
Julie in Toronto
0 reviews Brampton, ON
8/10

Library Chair

I got this great chair off bidding wars for free. I called TMC and they sent out a very knowledgeable consultant that walked me through the entire process. Even during COVID they kept in touch with me on the status. I have it back and it is breathtaking.

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Company Response

Thanks for the excellent review Julie. We made every effort to keep our existing client base informed as we waded through the first months of the pandemic. Your office chair is "breathtaking"! All the best.

Lynn in Hamilton
Lynn in Hamilton
2 reviews Hamilton, ON
10/10

Restoration better than original

We had a large wooden coffee table with drawer that had a large surface scratch and was showing some significant wear and tear along the edges and feet. The wood is beautiful in this table and is a valuable piece of furniture which we wanted to restore. TMC did a beautiful job restoring the magnificent features of the table, bringing out the wood grain. They took care to match it perfectly to the side tables. They take incredible pride in their work and handle each piece so carefully. Their process is very meticulous and they don’t dry out the wood with the stripping technique. The table looks so much better than even when it was new!! They also recommended a beautiful fitted glass for the top of table to prevent further scratches. Looks magnificent! We are very pleased. They also f/u regularly to keep you informed of their progress. Only downside was the cost....but you get what you pay for!!!

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Company Response

Thank you for the glowing review Lynn! It's true - "you get what you pay for". Our customers are often surprised to see the natural grain in their wooden furniture that's been obscured for many years by layers of dust, natural oils & other pollutants. An outcome that is "BETTER" than new is what we strive for. It helps that your table is so well-constructed. We're sure you will cherish this piece for decades to come.

Private User
Private User
Private User reviews Brampton, ON
9/10

Reupholstered dining room suite chairs

Dinning room chairs were in excellent condition save and except for cushion and fabric after 30+ years of use. TMC did a great job bringing our chairs back to new! Quality fabrics and workmanship. Happy to support a local business especially during these unprecedented times where local businesses need to be supported.

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Company Response

Thank you for the positive review & generous spirit! TMC has an enhanced appreciation for customers like you. We hope you enjoy your new chairs for many years to come!

Private User
Private User
Private User reviews , ON
10/10

Excellent work and service

TMC refinished my badly-damaged dining room buffet, along with three living room nesting tables. They also re-upholstered two dining room chairs. The quality of their work is excellent, and their customer service is A-1. I recommend them without hesitation!

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Company Response

Thank you so much for this excellent review. I'm glad we were able to care for this diverse order. We hope you enjoy your newly restored furniture for a long, long time.

Private User
Private User
Private User reviews Brampton, ON
9/10

Recovering 6 dining room chairs

Despite hold up with COVID the work was done in a timely manner and I was very happy with the workmanship

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Company Response

Thank you for your comment. It's been a challenging time for all of us & we appreciate the patience shown by our customers. Hopefully it was worth the wait.

Private User
Private User
Private User reviews Toronto, ON
9/10

furniture restoration

Brian came to see the chair that I wanted restored and upholstered. He mentioned my dining room table and said he would love to have it restored as well and made a proposal to me. He is not the first person to mention this to me.

I loved the finished product. Loved the colour of the material on the chair and the workmanship. The table was outstanding including the three new leaves they made for the table which matched perfectly even the inlay could be seen again. You could see the inlay on the edge of the table again.

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Company Response

Happy to hear your chair (& table) were restored to a level beyond your expectations. Over decades, wooden furniture tends to darken as dust & oils mix & settle into the original finish. But complete restoration returns it to its original glory. Thank you for this glowing review!

Private User
Private User
Private User reviews Brampton, ON
6/10

Furniture refinishing

Sales presentation too long. Furniture was picked up about a week before pandemic shut down. NO communication from company and voice mail on company phone just said company closed and do not leave a message as they were not monitoring phone.No communication until after shut down started lifting and phone voice mail message said to leave message but do not expect a quick reply. Got a reply a couple days after leaving a terse message to arrange delivery of table. First delivery table could not be put together. Had to wait another week for delivery.

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Company Response

Thank you for your project with us. As you mentioned, TMC was closed from Mid-March to June 1 in accordance with the direction for all non-essential businesses to close. We happily complied with this direction in order to keep our staff, their families, and our customer's safe during these truly unprecedented circumstances. No work was being done at this time, which we made quite clear on our voicemail greeting and all email correspondence. Fortunately, virtually all of our customers have understood that these circumstances are well beyond our control and have worked with us to complete their projects quickly and accurately. 
We only just reopened June 1, delivering your project on June 17, just over two weeks after reopening. In total, we completed your order in 4 weeks, when deducting the shutdown time. This is much faster than the initially agreed to 8-12 week turnaround. 
We regret that a second delivery was required. Repeat visits are inefficient and costly to us, but it was necessary in order to securely attach the base to the tabletop. We agree this should not have been overlooked, but we are pleased that we were able to complete this service in only 5 business days.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TMC Restoration

***COVID-19 UPDATE: WHILE OUR FACILITY REMAINS CLOSED TO THE PUBLIC, WE ARE CURRENTLY CONDUCTING A LIMITED NUMBER OF FREE IN-HOME ESTIMATES (BY APPOINTMENT ONLY) APPLYING ESTABLISHED PHYSICAL DISTANCING & SAFETY MEASURES.***

TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.

At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.

We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.

TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.

TMC Restoration is the right choice!

CATEGORIES
Furniture Refinish & Repair
WEBSITE
http://www.tmcrestoration.com
YEAR ESTABLISHED
30
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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