TMC Restoration

Furniture Refinish & Repair
3 Brewster Rd. Unit #5 Brampton ON L6T 5G9
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for TMC Restoration

Average customer rating:
8.5 10 (277 reviews)

Sort by

Mr R.
Mr R.
1 review Toronto, ON
10/10

Two large curio cabinets refinished

Had Two large curio cabinets stripped and refinished. On the start to the finish we were kept up to date with phone calls and samples. Would highly recommend if anybody wants their high-end furniture done. Love the product. Thank you so much guys.

Was this review helpful?
lynniepearl2
lynniepearl2
0 reviews Mississauga, ON
10/10

Had dining room chairs completely refinished and the seats reupholstered

My chairs have never looked better. It is an old dining room suite and the chairs were very scarred. The seats were not very comfortable after sitting on them for a while. Now the new foam makes them very comfortable and the wood looks amazing. The price for the work seemed high but they look and feel like brand new chairs.

Was this review helpful?
Company Response

Fantastic news! Complete restoration is not only cosmetic. It results in furniture that is both comfortable & supportive. Thank you for the excellent review. It means a lot to the team.

Carol in Stouffville
Carol in Stouffville
3 reviews Whitchurch Stouffville, ON
10/10

Fantastic job in restoring a dining table

TMC Restoration did a fantastic job in restoring an old dining table for us.
This dining table was gifted to us by a friend almost 30 years ago when they had to leave the country. We used it for a couple of years and then had to put it in storage as we too were leaving the country to work in Asia.

When we returned almost five years ago the table was put in use again, but because of its dark colour and having dents and cracks here and there, I was thinking of getting rid of it. But my husband always had a love for it and wanted to have it restored.

We found TMC Restoration at their booth at the Stouffville Home Show. Robert, TMC's representative came to our house to inspect the table, and convinced us that it was made of high quality solid wood and definitely worthwhile to have it restored. Robert explained their meticulous restoration process in great detail, how TMC's workmanship and services stand out from other companies, so we decided to give the table a new life.

Tino, who is responsible for customer service was a delight to work with. He was very efficient in handling the logistics after the table was picked up. He opened our eyes to the true beauty of the table - its natural wood colour which is much lighter, and the grain which was never visible before due to the dark painted colour. What's more, Tino and his colleague Guy gave us valuable information on the type of wood that our dining table was made of, the characteristics of the wood, and its design style. It is reassuring that such information came from the TMC Restoration expert team.

The delivery team was also very helpful in the pick up, delivery as well as disassemble and reassemble of the table.

We are very very happy with the work that TMC Restoration has done. The dining table is now a centre piece in our dining room, and will definitely stay with us for many more years to come.

Was this review helpful?
Company Response

Thank you Carol for sharing some of the history behind this unique piece. We are so happy to hear that you are pleased with both our customer care & workmanship! Here at TMC we are always amazed at how the restoration process awakens the brilliant, natural wood grain of antique furniture. Pieces like yours are well worth restoring for several reasons. It warms our heart to know you have placed the piece in a prominent location in your home. You must be attached to this piece to have hung on to it for so long & to finally re-invest in it by having it professionally restored. Enjoy!

Rick Buzzelli in Pickering
Rick Buzzelli in Pickering
0 reviews Pickering, ON
2/10

Sectional Reupholstery

We recently had a 5-piece sectional with massage reupholstered by TMC. The final result turned out fine but the steps to get there were very disappointing and unacceptable

- A 2-3 month job turned into 5 months

- A broken recliner pull handle which was pointed out in the original contract was not fixed when the piece was originally returned and it turned out that the part hadn’t even been ordered yet 2 weeks AFTER the section had been returned to TMC

- The corner section with the massage unit was delivered with the wires hidden so it was returned to TMC. A couple of weeks later the section was re-delivered with the assurance that the wires were exposed but, again, they were still hidden

- There was no proactive communication from TMC. We had to constantly chase them down to get updates on the job

Was this review helpful?
Company Response

TMC enthusiastically disagrees with the characterization of this review. As the customer mentioned, the result turned out just fine. The customer describes a project that required two service attempts. We acknowledge these services did occur, and on both occasions, TMC promptly responded to the customer's calls, collected the furniture and rectified the issues. We are not perfect and do not claim to be, but we pride ourselves on our commitment to servicing all of our valued customers. In addition to the quick resolution, we wrote this customer a contrite apology for the delay. In our humble opinion, a firm that responds promptly to requests for service is... a good company? 
We have been in the furniture restoration business for 30 years. Sadly, most firms will not service or honour the same request this customer had. We did. 
We hope prospective customer's read this 2-star review and notice the effort to satisfy this customer. In our opinion, this 2-star review reads more like a strong 7 to light 8. 

Sarah M.
Sarah M.
0 reviews Thorold, ON
10/10

Refurbished furniture

Québec Maple rocker and ottoman, circa 1970s, family heirloom. Restained and updated fabric. High quality work. The in-home consultation was great. Work is guaranteed.

Was this review helpful?
Company Response

Thanks for the positive review Sarah. We love vintage Canadiana. We hope you enjoy your rocker & ottoman this winter. Enjoy!

sandy
sandy
0 reviews Kitchener, ON
10/10

Furniture refinishing

Attention to detail and customer service was excellent! They made sure we were aware of the process, certain of the stain finish, and went above and beyond with every step.

Was this review helpful?
Company Response

Thanks for the excellent review Sandy!

swansong111
swansong111
0 reviews Hamilton, ON
10/10

Antique Furniture Restoration

I have a dining room table, buffet, china cabinet & bookcase that I inherited from my Grandmother 35 years ago. The furniture is over 100 years old, still sturdy, but needed refinishing....something I've always thought of doing. I am so glad that I chose TMC Restoration to handle this job. My furniture looks brand new & the fabric covering on my dining room chairs is amazing! I love, love, love the way everything turned out!! Thanks TMC!

Was this review helpful?
Company Response

Thanks for the glowing review! Your furniture is beautiful & always will be. Antique furniture like yours is far superior to even the highest-end, new furniture on the market today. The team at TMC thanks you for entrusting us with this important project & sincerely hope you get many decades of use & enjoyment out of this remarkable suite.

robert_bourassa
robert_bourassa
0 reviews Burlington, ON
8/10

Dining room set

Restoring the furniture was well done. However, quality control to ensure that everything has been looked at is done according to client requests prior to delivery should be ensured ie. Glass doors appropriately cut, all pieces returned at the same time

Was this review helpful?
Company Response

Thank you for the important feedback Robert. We will re-visit our quality control procedure to ensure there are no gaps. We are glad you are satisfied with the restoration work itself.

pamela.west
pamela.west
0 reviews Ajax, ON
7/10

Recover and improve the quality of an old classic rocking chair of the

Recovered an old >300 yr old mahogany rocker with hand made hand tied springs Great work but disappointing the company doesn’t give you best and worst case scenario when estimating and contracting with the client!

Was this review helpful?
Company Response

Hi Pamela. We're glad to hear you are fully satisfied with the quality of our work. But we invite you to contact our office directly to express any concerns regarding our estimation process. All feedback is important to us. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TMC Restoration

TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.

At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.

We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.

TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.

TMC Restoration is the right choice!

CATEGORIES
Furniture Refinish & Repair
WEBSITE
http://www.tmcrestoration.com
YEAR ESTABLISHED
30
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.