Reliance Home Comfort

Technician was on time, correctly assessed the problem, left to get the part needed, returned within the hour and completed repairs. Outside temperature was 34... house was cooler very soon after.

Our hot water heater broke down and I was glad I had the heating and cooling insurance with Reliance. The Technician, Sky was very knowledgeable and worked efficiently. Would definitely recommend this Technician and Reliance.

Never use this service , you gonna do BIG MISTAKE!!
NEVER.NEVER.NEVERNEVER trust me . Believe me.

Well satisfied with the installation process. The lady was professional and quick and very friendly. Well pleased with the job done.

I had the worst experience with this company. My electricity has been tripping for a months, it took Reliance 2 weeks to show up and they sent me an inexperience Technician. He knew nothing. He checked the electrical box and could not determined what the problem was, he found 2 faulty breakers, but decided not to change them, after calling Epcor twice and changing the main breaker, which involved inspector etc, a whole day of a gong show, the problem was not resolved, until Epcor advised me to tell him to change the faulty breakers and to check the green wire and tighten screw, which he did after many calls to the office. the problem was resolved after changing the faulty breakers and tightening loose screws on the green wire. Now I received a bill of $326 for changing the main breaker, which I am disputing. I tried to call them for several times to discuss this invoice, for some reason they are hiding, no one wats to talk to me, I sent a letter to the president's office and they told me they were investigating, still no one talk to me, just emailing the invoice. I will repost to inform you all of the outcome, to be honest I had excellent experience with some of their technicians, I do not understand what changes are happening in the company , all I can say it was not good.I will be back to let you know about the outcome.

Andy was amazing at laying out the options for a heat pump and the reason why it was necessary. Really enjoyed the experience.

Reliance convinced my demented 88 year old father in law to sign up for a "Rental" furnace that'll "only cost him $100 / month" NOT realizing it was for 7 YEARS! A normal furnace costs $4000 INSTALLED. To buy out this contract it cost almost $8000. When I called them to complain, they said "there was nothing they could do". They will also put a LIEN on your property and the next owner will have to either pay out the "contract" or continue the payments. Modern day loan sharking and swindling. GF'd. I will do everything in my power to educate my neighbours on how bad this company is. And I will not rest until I "review" them any where and every where I can.

Really Happy with Mat who came for maintenance of ac and furnace at home. Good job done

Gerald from Reliance fixed our rusty water by replacing the anode rod. Fast, professional, no issues, definitely went above and beyond for a typical service call.

Tim and his team were professional, informative and punctual.
Overall a great experience.
Thank you for your services!