Reliance Home Comfort

Professional, friendly and on time.First time to get their service. Great experience.Rob, Lewis, and Jody.explained the entire process.

Reliance sent Kyle who is an experienced plumber to my home. Kyle provided professional service and even had an apprentice with him named Zara.
They worked well together and provided excellent service. Especially appreciated the thorough clean up after the job. Kyle answered all my questions and was very courteous. Thanks Kyle and Zara.

I have very serious problem in the entire house , but with Reliance everything easy when you have protection plan with then, thank you very much

I had a leak coming from my shower facet.
An apt was made within 24 hrs and the service was prompt and courteous. He took the time to explain the situation and also show me how to turn off the water from the main line which I appreciated. He happen to have the part I needed in his van prepared for what to expect and because of this I was not charged for the part that was needed. Having this foresight saved time and money (as he did not have to order it) I believe he had a spare kicking around; and Im grateful his attention to detail as well as his pleasant demeanour.

I rented this water heater from this company and shortly after I sold my house. I informed them on a number of occasions and they resorted to any EXCUSE not to cancel my renal contract. I finally had to threaten them to take the matter to the court and they promised and reassured that they would cancel and send me the confirmation. They have now "shamelessly" sent me a "friendly reminder" that my credit card on the account is about to expire ??!!

I have written my last warning to them and then I will take the matter to the court and after winning (which I WILL win) I will take it to the press. People should know renting from them is worse than a dysfunctional marriage as there is no divorce in this case!!!!!

Friendly, timely and without a fuss. Resolved the issue and let me k ow what they were doing each step of the way

Furnace inspection technician Patrick arrived right on schedule and was courteous, knowledgeable and respectful in all aspects of his visit and with diagnostics he performed. In fact he went above 10 stars for in providing useful information and advice for our existing services and future considerations. I feel confident that having this inspection completed by Reliance makes our home ready for the winter and would highly recommend this to anyone looking for the security of competent inspection to ensure our home is safe and comfortable for winter.

our replaced got water tank caught fire on Sunday when i called to book a service i told them that there was a fire from the water and the wires. call line booked a service for the next morning. no instructions as to what we should do. when the technician came she said did you turn breaker off? we said no we removed the insulation thats it. i am not a plumber this is why i rent. see pictures.

my water softner hasnt worked proper all year the plumbers keep temperarly fixing and the last one sent my water away to find solutions still no call from service manager. still no working water softner either this was two weeks ago

Getting that softener fixed totally leveled up my water pressure game. It used to be this weak trickle, but now it's powerful so I'm happy.

The installation of my new water heater was done on time and with the utmost care. I even got the red carpet treatment (yes, they put down red rugs so not to damage or soil our floors). The technicians were courteous and efficient. They were in and out in about an hour. I am very pleased with the service. Thank you!