Northview Windows & Doors

Windows & Doors Installation & Service
501 Oakdale Rd North York ON M3N 1W7
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78%

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Reviews for Northview Windows & Doors

Average customer rating:
8.3 10 (117 reviews)

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Private User
Private User
Private User reviews Kitchener, ON
0/10

Completely incompetent and dishonest

We used Northview when we first moved into our house to replace our front door. They were excellent, on time and the install was terrific.

Our renos continued and we opted to use them again for the final reno which was a massive disaster. Not only were they unable to fabricate the windows on time, they also measured incorrectly and had to scrap the whole order and start again from scratch (which they tried to blame on us). Installers were hired out to a third party, on one the installer showed up 4 hours late in his friends car with a 2 year old as his car had broken down.

Final install of sliding doors was done incorrectly, when we asked them to fix it they sent in yet another third party crew that demanded my house sitter pay them on the spot in cash which was clearly not part of the quote.

They constantly sent the B team, fell well behind on all the fabrication and were rude when we tried to remedy the situation.

Customer service was terrible, we were misled over and over again and we will never use their service again. This company has no business working in the space and should never be used in any circumstances...

Approximate cost of services:
$30,000.00
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Northview
Northview
0 reviews Toronto, ON
1/10

Pool house sliding glass door

Worst experience of my life, needed to get lawyer involved
From first install date ( which was almost two months late) multiple defects on product and installation, took another four months to get 85% finished

Would not recommend this company to anyone !!!

Very unhappy customer

Approximate cost of services:
$17,000.00
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Ashley01!
Ashley01!
0 reviews Toronto, ON
0/10

Windows and door installation

Scheduled delivery not completed on time when crucial with timing windows and doors to be installed for a commercial business. No notifications were made by them to advise of delay. Finally when they came to install the windows they installed them incorrectly and had to reinstall them again. Before they installed the door they realized they have brought wrong door for commercial by law code. They took the door back and advised there will charge extra for their mistake. Horrible customer service. Never again going to them for business. This has been all a nightmare unprofessional non efficient company this is.

Approximate cost of services:
$10,000.00
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Private User
Private User
Private User reviews Mississauga, ON
3/10

Service has deteriorated

I left a positive review for this company with a 10/10 about four years ago. So when I wanted to replace the rest of my windows, I did not even shop around, I went straight to Northview. The salesman was the same but this time he was really pushing the "awning" type windows rather than the "casement" type that I had had installed before. Foolishly, I let myself be convinced by the "professional", and I have regretted it ever since.

But the real problem was the installation. The original installer we had was polite, clean, professional. I asked for him again but apparently he had left the company. The two who came to do this install were quite the opposite. Messy, not knowledgeable, and very rushed. They did a lowsy job on the outside aluminum and the trim job that they did inside was horrible. I called them back to redo some of the windows but they never showed. I kept pushing the company only to find some trim left on my front door step one day so that I could finish the job myself.

Clearly, this company has gone in the wrong direction I will not be hiring them again to do the final group of windows I need to replace.

Approximate cost of services:
$12,000.00
2 of 2 people found this review helpful.
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Jertiba in Victoria
Jertiba in Victoria
0 reviews Mississauga, ON
10/10

All the windows in my house

I collected many quotes and did online research about them all. Northview was not the cheapest, but not the most expensive. Very difficult to choose a company and pay a lot of money. I really liked how their process is streamlined. I went with my gut feel since they were the most professional in setting the appointment, confirming it, being on time, and explaining all the options and installation process.

Approximate cost of services:
$12,000.00
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dbabbitt in Toronto
dbabbitt in Toronto
0 reviews Toronto, ON
9/10

Modern door

I was very impressed with the selection of modern doors that this store offers, so choosing a door was not so easy. I liked four models at once. Alex helped me with the selection and gave me a good deal.

Approximate cost of services:
$5,000.00
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Rebecca in Toronto
Rebecca in Toronto
0 reviews Toronto, ON
10/10

Front red door

I wanted a fancy red door and looked around for about a year till I found the design I wanted. Northview has good selection of designs and because they make these doors, they can customize it anyway you want it. The door looks very good. Thank you. I will recommend you to my friends.

Approximate cost of services:
$7,800.00
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Farooq in Toronto
Farooq in Toronto
2 reviews Toronto, ON
10/10

Back door

Back door has warped over the years and had to go. Our neighbour was getting windows done in his house by Northview and we ordered the door with them since we saw how they worked and felt that we could trust them. Overall we got exactly what we hoped for: good price, good door, no drama process.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your review Farooq

Paul in Toronto
Paul in Toronto
2 reviews Toronto, ON
9/10

Sliding door

Needed this door changed a long time ago.I looked at few different companies and then my brother recomended me Northview. Quote was decent, company seemed professional. At the end I am happy I chose them as they did very good job.Now I can actually open this door and have a screen to keep the bugs out. And I chose an upgrade so I can lock it with a key from outside. Before I had to go around my house to get to the garage, now just few steps and I am in.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Paul for letting us solve the sliding door problem you had. We have many customers that get recommended to us by their family members or friends.
Northview team

Jessica
Jessica
1 review Toronto, ON
10/10

Full house of windows

From initial in-house consultation to the cleaning after the installation everything was very professional. Price was good, the salesperson explained all the options very clearly and even suggested something we never had though about. The new windows look amazing and are much warmer now. Thank you guys. Great job.

Approximate cost of services:
$17,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jessica for a great review. We always try to provide the expert advice to our customers. Enjoy your new windows.
Northview team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northview Windows & Doors

Northview Windows & Doors is a manufacturing and installation company of wide assortment of high quality custom products like vinyl windows, steel and fiberglass entry doors, patio sliding doors, bi-folding doors as well as aluminum porch enclosures and vinyl solarium.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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