Completely incompetent and dishonest
We used Northview when we first moved into our house to replace our front door. They were excellent, on time and the install was terrific.
Our renos continued and we opted to use them again for the final reno which was a massive disaster. Not only were they unable to fabricate the windows on time, they also measured incorrectly and had to scrap the whole order and start again from scratch (which they tried to blame on us). Installers were hired out to a third party, on one the installer showed up 4 hours late in his friends car with a 2 year old as his car had broken down.
Final install of sliding doors was done incorrectly, when we asked them to fix it they sent in yet another third party crew that demanded my house sitter pay them on the spot in cash which was clearly not part of the quote.
They constantly sent the B team, fell well behind on all the fabrication and were rude when we tried to remedy the situation.
Customer service was terrible, we were misled over and over again and we will never use their service again. This company has no business working in the space and should never be used in any circumstances...
- Approximate cost of services:
- $30,000.00