The A Team Appliance Repair

Do not call this company. They dont know what theyre doing. They order expensive parts pretending it will solve the problem. You have to pay for everything upfront so I felt pressured in ordering the part. The tech was abrupt and rude and did not explain anything. He contradicted himself telling me the motor was fine since the drum was spinning but when he couldnt fix the problem, he washed his hands of it and told me to call the manufacturer since the motor is under warranty. The Customer Complaint Dept was useless in giving me any of my money back for the lack of service. I regret calling them. Dont make the same mistake I did.

DO NOT CALL THIS COMPANY. They took my fine fridge away to repair. FOUR months later after 30 calls I got it back.

They ask you to sign an agreement but then refuse to diagnose/fix the problem. Initially, they ask for $80 for a visit, but on reaching, without even looking at the problem, they ask you to sign an agreement for payment of $320+ HST to fix the problem. No diagnosis/troubleshooting is done, only vacuum cleaning of the condenser and start demanding the full amount and threaten to send your case to collection agencies. Obviously, the cooling problem is not fixed. To make the matters worse, they say a part "Sealing system" needs to be replaced. When asked for the manufacturer part # they refuse to give any details. Finally, another

tech comes in, charges the refrigerant and the refrigerator starts working
normally. No part is replaced. Please stay away from this company at all costs.

Stay away from this company. Just go on reddit and you will find many, many negative reviews. Technician came and told me I needed a new main board heating system for my dryer. That was on August 10. Company told me that the part was on backorder from Samsung. I contacted Samsung and they told me the part was actually discontinued. It is now a month later and the only information I can get from The A Team is from a call center who tell me that the part is still on back order.
I contacted a more reputable company who came and told me the only problem with my dryer was that it had been set to an eco -setting which meant it dried using only air no heat. For $100, he diagnosed it and fixed it.
The A Team make you sign a contract that commits you to a 15% restocking fee and a 30.00 cancellation fee, even if they haven't gotten the parts. This a big rip off - STAY AWAY!

Ignore this companys website reviews! We had a technician come to the house for our freezer which was not defrosting properly and leaking water on the floor. He said we needed the defrost thermostat & the defrost heater assembly replaced at additional cost of $466. We had to pay $290 + tax for this INCORRECT diagnosis. We had proper repair person come in for a free diagnosis in which he determined it was the drain assembly at fault & replaced it. Mind you we had to pay for the part & installation but this gentleman was honest & explained everything that had to be done and how the service was being performed. Once again STAY AWAY from the A Team Appliance Repair!

Our fridge stopped working on a Saturday and Appliance Repair came up. They responded to our inquiry right away. They came out on Sunday to look at it and provide a quote. The technician damaged our floors when pulling out the fridge. The quoted $900 for a part and didnt provide a part number. They came back almost 2 weeks later to replace the part. Once we saw the box and could look up the part number we saw that the part was available through another retailer for $233. They grossly overcharged for the part. And now we have a damaged floor. Disgusting that they get away with overcharging like this. I would not recommend calling them. They are not trustworthy.