Stay away from this company. Just go on reddit and you will find many, many negative reviews. Technician came and told me I needed a new main board heating system for my dryer. That was on August 10. Company told me that the part was on backorder from Samsung. I contacted Samsung and they told me the part was actually discontinued. It is now a month later and the only information I can get from The A Team is from a call center who tell me that the part is still on back order. I contacted a more reputable company who came and told me the only problem with my dryer was that it had been set to an eco -setting which meant it dried using only air no heat. For $100, he diagnosed it and fixed it. The A Team make you sign a contract that commits you to a 15% restocking fee and a 30.00 cancellation fee, even if they haven't gotten the parts. This a big rip off - STAY AWAY!
- Approximate cost of services:
- $600.00