Official Plumbing & Heating

Plumbing
Calgary AB T3M 1B7
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Plumbing
Official Plumbing & Heating
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98%

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Reviews by rating (past 12 months)

Reviews for Official Plumbing & Heating

Average customer rating:
9.9 10 (11 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair and subsequent purchase of water softener and furnace humidifier

Bill responded promptly to my furnace issue initial enquiry. Then on the service call he and Konrad diagnosed the problem quickly and fixed it. I asked them some questions about a water softener and a humidifier for the furnace. They were very knowledgeable about what type and best quality they recommended. Subsequently Konrad returned and we did these two additional jobs. All in all, very pleased with Official Plumbing and Heating. Would definitely recommend them.

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Company Response

Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

Jacques
Jacques
1 review Calgary, AB

First Review

10/10

Gas Leak

This was the 2nd time I called Official for a job. As soon as I mentioned gas, the receptionist said she was sending someone to check. He showed up that day and repaired our problem. He was very friendly and talked with us about other issues. I highly recommend this company. They are honest and will leave you feeling satisfied.

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Company Response

Thank you Jacques for choosing Official Plumbing & Heating, again! We really appreciate you taking the time out to share your experience with us!

karolsmith119
karolsmith119
0 reviews Calgary, AB
10/10

plumbing repairs

Excellent service. Very knowledgeable and efficient work. Estimates given beforehand for each job. I greatly appreciated the complete service and professionalism shown.

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Company Response

Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

Satisfied Customer
Satisfied Customer
0 reviews Calgary, AB
10/10

Replacement of two gas furneces for high efficiency

Konrad and Andrew did an excellent job. They work very efficiently in non intrusive manner.

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Company Response

Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

Private User
Private User
Private User reviews Calgary, AB
9/10

service

Got company name from monthly community magazine. Phone reception informed me that a service person could come same day. A few hours later service person came, gave quote, competed the work within the specified time frame quoted. Area of work was left clean so I didn't have to clean up afterwards. Service performed seems satisfactory - only time will tell if completed without further difficulties.

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Company Response

Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

Lydia in Calgary  joined Dec 7, 2021
Lydia in Calgary joined Dec 7, 2021
1 review Calgary, AB
10/10

Leaky shower head

The shower head was dripping in our downstairs bathroom. The company that installed and maintained our plumbing for the last 12 years was understaffed and backlogged on jobs. They were unable to assist me. Googled plumbers and found Official Plumbing and Heating in Cranston. Company had received good reviews so I decided to try them. I received a quick response to my email and Travis came out to assess the problem. Shower needed a new cartridge. I was told up front what the cost would be and I had Travis proceed with the work. He was nice enough to hang around while I turned all the taps on. I hate the sound of the air in the water lines after the water has been shut off. I did have to call again to get the cartridge reset. My issue was quickly dealt with. I would definitely call this company again and have already recommended them to a friend. Nice to know that there is someone close by that cares about your plumbing and heating issues and offers 24 hour service.

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Company Response

Thank you Lydia for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

danahduke
danahduke
0 reviews Calgary, AB
10/10

Flood and furnace repair

Andrew did an excellent job while providing helpful advice in a friendly manner. He, and Travis, went above and beyond helping my wife and I retrieve air pods that went down the vent! Thank you!

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Company Response

Thank you danahduke for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us! Andrew and Travis will be thrilled to hear their efforts were much appreciated.

robb.grigg
robb.grigg
0 reviews Calgary, AB
10/10

Waste line cleanout

The waste outlet from my home to the street main sewer line needed attention to properly drain. This project required and an auger to investigate and remove any roots. The result was finding a blockage on the the city side of our property line and learning that the city is responsible for any repairs.

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Company Response

Thank you Robb for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!

Paul and Sue from Calgary
Paul and Sue from Calgary
5 reviews Calgary, AB
10/10

Peace of Mind

My wife and I are seniors and whenever we need furnace repairs we rely on Official to take care of us. Their service coordinator was very sympathetic to our needs. Andrew came to our rescue with a professional attitude and skills to match. He's also a very funny guy and had us laughing out loud first thing in the morning. He found the problem immediately and charged us a fair price for the repairs. 5 Stars All Day!

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Company Response

Thank you Paul for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us! Andrew was thrilled when he heard how much his efforts we're appreciated. Thank you!

darkoster
darkoster
0 reviews Calgary, AB
10/10

Fireplace leak and repair

Outstanding service, thank you Bill and Konrad!
My fireplace was in rough shape and they also found that there was a gas leak in one of the valves. You guys were professional, punctual, showed me everything that was wrong and went over the costs. Much appreciated! I will be recommending you to friends and family for sure! You don't know how excited I am everyday to be able to turn that fireplace on! PS the animal say hi! Great job and great to know that there are companies like yours out there.

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Company Response

Thank you darkoster for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us! Bill and Konrad will be excited to hear their efforts are much appreciated!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Official Plumbing & Heating

With over 19 year’s worth of combined trade experience, our team members are competent in all aspects of domestic and commercial plumbing. We are equally as comfortable unblocking drains as we are installing renovation work or water lines. We also offer repair and replacement services on both furnaces and hot water tanks. Our team will ensure your appliances last as long as possible through proper care and maintenance. Our $25 service fee is one of the lowest in the city of Calgary, and we guarantee all of our work in the form of a sixteen-month labor warranty on all of our services.

At Official Plumbing & Heating, we pride ourselves on being honest hardworking professionals. We do our very best to respect you and your home or business while delivering an enhanced experience through our residential and commercial plumbing and heating services in Calgary.
All of our staff are accompanied by a master or journeyman ticket so you can rest assured that the plumbing or heating work done is completed by certified, competent, and experienced professionals.

Every job that our plumbers complete at Official Plumbing & Heating comes with a Plumbing Code & Safety Guarantee. All equipment, materials, and service provided meets or exceeds the plumbing and heating codes in Calgary. All necessary permits will be acquired in house by us and all proper plumbing or heating inspections will be completed. We ensure 100% compliance with the Alberta Plumbing Codes and Standards on every project we work on.

CATEGORIES
Plumbing, Drainage Contractors, and Gas Line Installation
SERVICES
Plumbing services, furnace repair, drain cleaning, boiler repair, gas line hook ups, hot water tanks, leaky pipes, water line replacement, faucets, taps, showers, garburators, etc.
SPECIALITIES
Specializing in furnace repair/replacement, boiler repair/replacement, service plumbing
WEBSITE
https://www.official-plumbing-heating.ca/
YEAR ESTABLISHED
2016
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Amex/MC/Visa/Cash/Debit
LICENSES
Journeymen Plumbers/Gasfitters/Electricians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
16 month labour, 12 month parts, manufacture warranties vary
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.