Torr Refrigeration & HVAC

Heating & Air Conditioning
Surrey BC V3X 0A3
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Heating & Air Conditioning
Torr Refrigeration & HVAC
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90%

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Reviews for Torr Refrigeration & HVAC

Average customer rating:
10 10 (8 reviews)

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10/10

HVAC

We needed some mini split and heat pump install done at our home in North Burnaby. Unfortunately, central air is not an option due to our in-floor heating and no ducts. As we always do when looking for a new trade, we had several companies come out to quote. I thought a few sounded very good and knowledgeable until Harmon from TORR came out.
Our main level is about 1400sf of open floor plan with a great deal of windows in the back of the house. The easy install, the way all the other companies had quotes, was an outside wall and not in a spot that would cool the whole main floor very well. When Harmon came for his quote, he pointed this out right from the start and recommended a much more central location for better coverage. This require some difficult piping to achieve yet his quote was still one of the most competitive we received and well under some other companies. TORR also installed a new mini split in our master suite, once again not in the easy spot. My wife wanted it on a specific wall as not take away the aesthetics of the room.
Dealing with TORR was top notch. Communication and scheduling were excellent. All the staff were very respectful to the house and our cats. Work was all done professionally, Harmon took great care in checking over the completed project.
We were so happy with the final product that my wifes parents had him out a few weeks later for a full central air install. As seniors theyre always nervous about being taken advantage of but once again Harmon was fair with his quote, scheduling was fast and on time. Once all was completed the in-laws had nothing but good things to say about him and his crew.
Would recommend TORR to anyone looking.
Weve used our system a little so far and no complaints at all. Lets hope this summer is more comfortable that last!

Approximate cost of services:
$9,000.00
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Thea
Thea
1 review Vancouver, BC
10/10

Residential AC

I would highly recommend Torr Refrigeration! Harman provided excellent customer service, competitive pricing/warranty and conducted a professional installation. Harman provided above and beyond customer service, ensuring they addressed all of my concerns prior and during the installation including taking the time to reassess the AC site location at my request. Every step of the way Harman provided clear and timely communication ensuring a smooth and efficient installation process. Would highly recommend Torr Refrigeration!

Approximate cost of services:
$7,500.00
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Company Response

Thank you! It was nice working with you.

Private User
Private User
Private User reviews Vancouver, BC
10/10

Great service. Great value.

AC installed in two homes and tied into existing furnaces. Great product, and service. Use them!

Approximate cost of services:
$7,000.00
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Company Response

Thank you for the kind words!

Private User
Private User
0 reviews Delta, BC
10/10

Hvac

Torr Refrigeration surpassed our expectations with the service they provided for our air conditioning installation. They have excellent customer service are professional and reliable. I am very happy with the results and would highly recommend this company!

Approximate cost of services:
$9,000.00
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Company Response

Thank you!

Mohammd Alam in Vancouver
Mohammd Alam in Vancouver
1 review Surrey, BC
10/10

New furnace installation

I highly recommend hiring them for HVAC Projects. They were professional and honest. They advised me different options and helped me make a decision. Price was fair, I compared with other HVAC companies and these guys were without a doubt the best and honest. They did not rush and finished the job, as it should be. My old furnace was located in attic and they managed the new furnace installation quite well. They repeatedly mentioned that they will do the job as if it’s their house. I am glad I found them, else it was confusing. I am a super happy customer.

Approximate cost of services:
$3,675.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Surrey, BC
10/10

A.c install

They did a great job with quality work and very professional. Price was very good too

Approximate cost of services:
$5,500.00
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Company Response

Thank you!

Private User
Private User
0 reviews Toronto, ON
10/10

Service

Very professional, knowledgeable and passionate about his work. I would definitely recommend to anyone looking for a reliable company to work with.

Approximate cost of services:
$200.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Surrey, BC

First Review

10/10

AC Install

I had a positive experience with Torr, the owner is knowledgeable and listened to my concerns. They installed an AC system for me during the summer which worked perfectly through the heat wave and also serviced my furnace so it would be ready for winter. They were really fast and professional. Highly recommend.

Approximate cost of services:
$5,000.00
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Company Response

Thank you! We hope you are enjoying the new system.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torr Refrigeration & HVAC

We are the #1 choice for your Heating and Cooling needs.

Torr Refrigeration & HVAC provides the best customer experience. We are your local heating and air conditioning experts serving Metro Vancouver and surrounding areas. All our technicians are Red Seal licensed and highly skilled. We guarantee 100% full customer satisfaction.

Every service call comes with a free system inspection. Our knowledgeable technicians will be ensure your system is operating correctly and efficiently.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioning, Furnaces, Heat Pumps, Rooftop Units, Mini-Splits, Indoor Air Quality
BRANDS
We install only the best brands. Such as Lennox, Trane, Carrier, York and many more trusted brands. We have access to all brands, please contact us to inquire.
SPECIALITIES
Heating, Cooling and Refrigeration
WEBSITE
https://www.torrhvacr.com
PAYMENT METHOD
E-transfer, cheque, cash
LICENSES
Fully Certified and Licensed Red Seal IP and TSBC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, please ask for details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.