Mike is a very honest, reliable, prompt and extremely professional. His troubleshooting is right on, provides detail explanations, and helps you consider your options, and thinks what is best for your situation, keep you updated you when he is coming.
He was referred by a contractor whom did work for us. At that time, he changed our underground broken clay pipes, installed our backwater valve (& helped us apply for the City backwater valve rebate), upgraded our main water supply to 1 copper. His work is tidy. Worry-free. We can leave him alone and rest easy that his work is done well.
This time, we had an emergency. We had a backed up toilet on the first floor & second floor that spilled into the basement ceiling. This was due a clogged old cast iron drain stack. We called him immediately and he replaced with a new drain stack with minimal collateral damage.
He also snaked our drain several times with different sizes to ensure the pipes were thoroughly open as much as possible. He also changed our old failing faucet and leaky toilet professionally.
In summary, Mike is the best. You wont find a better honest drain specialist/professional plumber.
Hard to find, where big companies have many managers/levels of staff that you are paying for.
We will not use another professional plumber, but rather wait for him. He doesnt waste time-no upselling and excuses. Provides a detailed receipt. We wish we had met him earlier. He deserves more than 10 stars! Thank you Mike for all your help!