No one wants to play roulette when sourcing out a trade but HomeStars referred my request and I got a call from John at SureFlow. He was great - professional, polite, thoroughly explaining their service protocol and pricing. He arranged to have a team meet me on site and they were on time. I had an emergency and these guys weren't asking me to wait another day or two. The guys were also professional and polite. They wore masks and booties, they were respectful of their surroundings and the other people there. These guys found the problem, explained how it worked, how to repair it, took photos, cleaned up the mess and took the waste with them. In addition, I could pay by credit card on the spot and even got a discount. It's like I won the lottery! Shout out to Ryan and Brandon - guys you have good parents, hats off to them and to your invaluable work ethic!