Sureflow Plumbing & Drain

Plumbing
102 Trudeau Dr Vaughan ON L4H 0C9
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Sureflow Plumbing & Drain
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93%

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Reviews for Sureflow Plumbing & Drain

Average customer rating:
9.7 10 (54 reviews)

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NICK-North York
NICK-North York
1 review Toronto, ON
10/10

SUMP PUMP REPLACEMENT

Very reliable Company. I called them to replace dead sump pump in my basement, knowing their expertise (3 years ago their crew replaced dead sewage pump in my homealso job done perfectly). The same happened with work on the sump pump replacement: Grant & Nick came, moved old pump, installed the new one (with better design) and everything completed in time manner and so clean. Thank you, guys! Fall rains can now start. Highly recommended tis Company!

Approximate cost of services:
$995.00
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Company Response

Thank you Nick,
We appreciate the amazing review and thank you for your continued support. Customer service is a top priority for our company.

Thank you
Sureflow Plumbing & Drain

Blair in North Bay
Blair in North Bay
0 reviews Barrie, ON
10/10

Plumbing Life Savers!!

Outstanding service!! Informative and friendly from the first phone call. We had only been living in our house for 7 days when we noticed a leak in the laundry room when someone showered upstairs. I had a phone call with Ron and he explained how their services worked and we scheduled an appointment. Ron actually called me later the same day I booked the appointment and said they could come earlier if that worked with my schedule, to which I agreed! Ron and Chris sent a text 10 minutes before they arrived to give me aheads up of their arrival time. They were courteous from the second they arrived, putting protectors on their boots to keep the floors clean. Every step of the way, they kept me informed about the issues at hand and the impact to costs. They did have to cut into some walls but provided a contractors information to help patch it up afterwards. Ron and Chris were incredibly honest people, not trying to take advantage of the issues and tack on additional costs. Very affordable given the issues they found. I will absolutely be using this service for any future plumbing needs and will recommend to anyone else in a heart beat. We've been living in Barrie for only 7 days and can officially say we've found a plumber we can rely on. Thank you!!

Approximate cost of services:
$600.00
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Company Response

Thank you Blair,
We appreciate the amazing review and all the kind words that you had to share, Reviews like this help us obtain amazing clients like yourself. Here at Sureflow Plumbing & Drain customer service is our top priority and we will continue to try and provide industry-leading service. We will definitely let Ron and Chris know what a great job that they have done at you home.

Thank you
Team sureflowplumbing and Drain

Desroches4
Desroches4
0 reviews Barrie, ON
10/10

Clogged Kitchen Sink

We woke up Sunday morning to a clogged kitchen sink. Nothing would drain. I called and was impressed an actual person picked up the phone call. He informed me he could have a plumber on-site in a few hours. Grant and Nick arrived within 3 hours of my call. They were extremely professional and knew exactly what was needed. They had everything working perfectly within approximately an hour and a half. Absolutely no mess was left behind. They we polite and answered all my questions. I was extremely impressed. I have no issues recommending this company. Appreciate the quick and professional service.

Approximate cost of services:
$800.00
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Company Response

Thank You,
We appreciate the amazing review as it helps us acquire more great clients like yourself. Customer service is a top priority to us and we strive to provide industry leading service to our clients. We thank you again and will definitely let Grant and Nick know what a great job they have done.

Thank you
Team Sureflow Plumbing & Drain

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

clogged drains

So glad I called! All the great reviews are true! Grant and Chris assessed the issue and fixed the problems. No hidden fees, friendly service, and explained everything clearly. I recently had a very bad experience with a local plumbing company that was highly rated so I was very nervous and anxious. I would definitely trust Sureflow with any future issues and recommend them to everyone.

Approximate cost of services:
$680.00
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Company Response

Thank you,
We appreciate the great review and customer service is a top priority for us, we will definitely let Grant and Chris know your kind words.

Thank you
Team Sureflow

Laura
Laura
1 review New Tecumseth, ON
10/10

Blocked Main Line

Thank you to Ron and his apprentice. I will totally be using Sureflow again. Grateful they came within a couple of hours on a Saturday night (emergency) They killed the competiting plumbing business I have used in the past. Super impressed with the 24 hr flexibility with competive rates. Ron was honest and advised every step of the way. I hope I don't have to see him again .... but life happens.

Approximate cost of services:
$800.00
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Company Response

Thank you Laura,
We appreciate your business and you were a absolute pleasure to work for and we appreciate your amazing review and your business. Thank you again and we hope to be of your service in the future.

Thank you
Team Sureflow

Zorro in Toronto
Zorro in Toronto
0 reviews Vaughan, ON
10/10

Service

Regarding our plumbing issue, it began with an initial request for service where we were able to send a picture of the problem where they were able to diagnose, and source the parts required for the repair. We were kept informed on the progress of the parts delivery via email. Then a date and time was scheduled for the repair. They arrived per schedule and found them to be punctual, knowledgeable, and clean. Once completed, they provided explanations on the work conducted and also some insight on plumbing care. We were very pleased with the communication and service provided, and will call them again for our future plumbing requirements. Our overall experience was excellent, and highly recommend Sureflow for your plumbing needs.

Approximate cost of services:
$900.00
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Company Response

Thank you Zorro,
We appreciate the amazing review and your business, reviews like this assist us with acquiring amazing clients like yourself. Thank you again

Thank you
Team Sureflow

Private User
Private User
Private User reviews Vaughan, ON
10/10

Kitchen grease blockage

My parent's 50 year old home had a very very bad grease blockage and Ron and Chris worked for 4 long hours to clear it, a lot of hard work. They were amazing, clean, professional and did not quit until it was all cleared. I used SureFlow for my own kitchen sink and have recommended them to many others. They do great work, on time, clean and effective. I would give them 5 Stars +++++ Highly recommended!!

Approximate cost of services:
$1,000.00
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Company Response

Thank you,
We appreciate the amazing review and thank you and your family for the continued business and allowing us to provide service. We are very grateful and appreciate the continued support.

Thank you
Team Sureflow

samuel in Toronto
samuel in Toronto
0 reviews Brampton, ON
10/10

Blocked Drain

Was at my wits end, last night, as the drain in the basement had a backup, called Sureflow, and spoke with John, who managed to schedule Ron & Chris, to come out, and take a look. They arrived within the hour, and got to work, on the blockage. They persisted, and managed to get to the blockage, after using a variety of heavy equipment. Then they used the camera to confirm all was good. Thankyou Ron for your skill, and calm approach, in knowing what to do, and when. Chris, thank you for all the work you were doing in the background, with the constant back and forth to the van, up and down the stairs, ensuring that things were good, and for cleaning up after yourselves. True Professionals, I would recommend Sureflow, and specifically Ron, and Chris. You hear so many negatives around plumbers, on emergency call outs, but not this company, or the guys. Thankyou, thankyou thankyou!! Samuel Khan

Approximate cost of services:
$895.00
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Company Response

Thank You Samuel,
We appreciate your business and customer service is a top priority for us as we strive to provide industry leading service. We will definitely let Ron and Chris know the amazing words that you have left for them and what a great job they have done.

Thank You
Team Sureflow

Brian in Toronto
Brian in Toronto
0 reviews Barrie, ON
10/10

Clogged kitchen sink drain clean and cleared!

You know the story. Kitchen sink starts to drain a little slower than normal so you find yourself throwing everything at it (but the kitchen sink) to try and fix it yourself. Well lo and behold you find yourself in way over your head (hopefully not from the clogged sink drain) and you need to call a professional. So what do you do?

A quick web search of the closest plumbers in your immediate area in the hopes that one of them will be able to get you out of this mess! Of course it is around the holidays, and you may find yourself 1... 2... 3... maybe even 4 calls in (8 for me personally) and begin to realize this might not be as simple as you think. Confusing pay structures, some businesses with poor communication or infrastructure, shaky times of arrival, and even some businesses off on holidays.

One miss after another, I refine my search and I see Sureflow Plumbing at the top of the list. By this time I had already spent the better half of the morning chasing down and calling all these other plumbers. Surely it couldn't be this easy, right? The website is very clean and well maintained from which I get a phone number. My call was met by a very friendly voice on the other line. They took my information and booked me a "guaranteed" window of service and Ron would be taking care of me. At this point in my search, having something guaranteed was like music to my ears. This problem will go away. Relief washes over me.

I get a phone call from Ron asking me if it's okay for him to arrive a little earlier than planned as he's ahead of schedule. Great communication all the way thru! After the assessment, I agreed to one of many options available to get my problem resolved. Ron and his apprentice got to work right away and fixed my clog in just under two hours. Super clean and thorough, they washed and disinfected any mess they made. They even stayed to watch a few sinks full of water go down to ensure the drain was properly cleaned.

That's the end of the review folks! I know this story may sound a bit trivial, but not having plumbing even for the slightest amount of time I have found to be a major inconvenience. It was a very stressful few days and I want to thank Ron and Sureflow for putting that stress to rest. From website, to booking an appointment, to the service itself 10/10. Would recommend to anyone who asks me.

Approximate cost of services:
$411.00
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Company Response

Wow Brian,
What a incredible review I don't think anything we respond with will stand up to a amazing review like that. We greatly appreciate the time you took to write a outstanding review like this and as you already know customer satisfaction is our first priority. Our object is to be your plumber for life and we appreciate clients like your self and can not thank you enough for your business. I will personally let my staff know what a fantastic job they have done and how much we appreciate the hard work they do. Thank you again

Thank you
Team Sureflow

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sureflow Plumbing & Drain

Sureflow Plumbing was established in 2007.
Sureflow is a family operated business.
We focus on providing fast and reliable service.
Call Sureflow, Flush the Rest!
416-825-9911

CATEGORIES
Plumbing and Drain Services
SERVICES
Install/Repair Basement Drainage Install, Clear Drain Clog or Blockage, Camera Inspection Drain Line Breakage, Repair or Replace Faucets or Pipes Install or Replace Garbage Disposal, Plumbing for Renovations or Additions , Install Septic System Repair Septic System, Clean or Pump Septic Tank, Clear Sewer Main, Install, Replace or Repair Sewer Main, Install or Replace Shower, Repair or Replace Sump Pump, Install Sump Pump or Interior Foundation Drain, Install Tankless Water Heater Install/Repair/Service Water Heater, Install/Replace/Repair Water Main, Install/Repair Water Treatment System, Install/Repair Well Pump, and much more.
SPECIALITIES
Plumbing, Drainage, Backflow Testing, Hydro Jetting, Power Flushing
WEBSITE
https://www.sureflow.ca
YEAR ESTABLISHED
2007
PAYMENT METHOD
Cash, Cheques, E-Transfer, VISA/Mastercard Credit or Debit
LICENSES
City and Municipal
MEMBERSHIPS
College Of Trades
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year
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