A Team Appliance Repair

They will be first for the service call but all down hill after that. It has taken a few times to figure out their system. Great service in terms of getting an appointment quickly. Then a quick quote on a fix that you prepay and then there is always a very expensive part that is needed. Because you already have paid for the service, you feel trapped. Then it is 100% paid up front for the part that is cash or debit, no credit card. Then you see the part and realize the unbelievable mark-up that you paid. Will never use them again.

NOT HAPPY AT ALL...repair man came April 9...inspected oven and was told I needed new element...stood right here and said he has ordered one and it should be in in a day or two...charged me 316.60...called today
april 15 and was told part not available...why did he say he ordered it and he would be back to fix it if he already knew he could not get the part and as I said I had to call them not them calling me...Very very bad service and was told I was beat for my money and on the phone making the appt. was told there would be a 80.00 fee to diagnose the problem not 300.00. I am a senior and you're guy took advantage of that so now I am out 300.00 dollars and no oven thanks for good customer relations...never again and I well be posting to let everyone know...as we all know social media is the best way

I called, told them what was wrong with my washer (including the brand), guy came to my house with no parts to fix it and tried to tell me it would be $800+ labour and 5 days to order the part because it was a special part. I found the drum required for $250 online before the guy came, available locally, so I knew he was trying to get me to pay more for the job and was clearly not being truthful. Paid $90 for 5 minutes for nothing. Do not recommend.

Their 4 google 5 star reviews come up and 1st red flag was they only accepted cash or debit, next thing I know the guy is knocking on the door, looked at the dryer told me he wanted $293 ok I told him to get the dryer going, 10 minutes told me the timer was not working and wanted $425 to order the part , too many red flags got him to leave, got the timer online for $150 , had it replaced and it was not the problem.. We had it fixed and the problem was a broken wire inside the drum. I consider $293 a donation to the needy and let Karma take it's toll.

Congratulations to this company who knows exactly how to swindle people out of their hard earned money. They show up and demand that you pay $290 dollars before performing sham work. The so called technician unscrewed the panel off the back of the fridge, looked inside and said the homeowner would need a $1200 part and left. There was no way he even diagnosed the problem but he already had his money and left. This company is unscrupulous and if you have any sense, DO NOT HIRE THEM. EVER!!! They especially take advantage of unsuspecting women who are desperate to have their fridge running asap as, not only is their food about to be spoiled but their family is affected too. Clearly, they could not care less. These people are running an incredibly disgusting company.

First of all i was over charged and secondly the customer service agents are rude, disrespectful and very condescending. I will never recommend this company to anyone.

Paid 1400 for the oven up front. Spent time but wasnt repaired. Sent a second repair team out who said they needed another 800 for a second part with only a we will see what we can do if that didnt fix it. Seems like this company is disreputable and we should have done our research. Hopefully they are being fully investigated

They came out quoted us over $1300 to fix our water dispenser in our fridge. It was still making the same noise when he left, told us it's just the tube rattling. The next day we called to say it's not fixed. The woman on the phone was rude and told us that we needed additional parts, which was not told to us when the technician was here. They have no warranties. We paid a lot for our fridge to be repaired and its still making the same sound it did before. They are a farce of a company and I can't believe we paid $1300 for it to not be fixed. Also found out from other reviews that they have changed their name multiple times through the better business bureau. I hope this review saves others from this company!

Charged me without fixing the issue and misled me into thinking it had been fixed! I called back today and was told they want more money to fix it. $1,000 more!! This is totally unprofessional and unethical. The technician was polite and nice but fooled me completely. I have to pay the dealer's authorized repair company now to fix the issue. My LG refrigerator needs a new compressor but this company claimed it did not. Their technician told me categorically it was an issue with the "control board", not the compressor. He charged me $316.40 and left and said to connect my appliance to power after three hours. I did so. But the fridge is still not cooling. When I called them back, they said oh, you need a new compressor and its going to cost you $1,000. Please don't use this company ever. I do not recommend them. They are unethical and unprofessional.

Recently, when I started my Miele dishwasher (that until then was working fine), I heard the water running and there was dripping under the sink from the black U-shaped pipe (p-trap). Miele referred me to this repair company. They told me they charge $80 for a visit, but when they came they said that they will fix the problem of leaking for $328. I agreed to pay that amount to fix the leak. They forced me to send them an e-transfer for $328 immediately; they do not accept credit card payments. However, after my e-transfer, they said they could not fix the problem because they needed to replace a few parts, like cooling, fan motor, blower sensor , etc. for an additional $1,431 (for the total of $1,759). I refused ordering the parts, being suspicious of the large unexpected amount. I requested that they refund me the $328 that I paid, as they did not repair anything. They refused and tried to convince me to order the parts. After they left, I found that the leaking came from the drain line because the squeeze clamp was loose. Once it was tightened, there was no leak and my dishwasher works fine. Unfortunately, I paid them $328 for doing nothing, and they were going to extort $1,759 from me.