A Team Appliance Repair

Why why why did I not read the reviews before calling this dishonest company? Expensive lesson. $3,300 later and my oven still does not work and they were trying to get more money from me (thousands more - they know a sucker when they see one) ! I have investigated legal complaints but I have learned that, even if you get a judgment in small claims court against them you are responsible for collecting it! Not to mention the fees to file in the first place. This company has the whole system figured out. They are making lots and lots of money out of people like me who trust without checking first.

WARNING **** Don't use this company, they are dishonest.
Called to repair a 2 year old upright freezer (Frigidaire).
They charged $280 + Tax in advance. The technician checked and said the start relay was stuck and he used a magnet to unstick it, plugged it back in said it cool within 24 hours. Told me to sign off on the work order, which I did. Within a 30 minutes of him leaving the freezer was doing the same thing, relay clicking off , coils not cooling. I called back and they said they would not have him return and it say on the report that I need a compressor. I went back to the hand written invoice and there is illegible scribal that they claim says compressor. The technician did not mention a compressor at all during his visit. If I would have been told tis I would not have proceeded as the cost would be more the than 50% of a replacement freezer.

The fact is that he wrote illegible information on the invoice that that was not consistent with what I was told verbally and they are now denying it.

So the result is they won't return, they spent less than 30 minutes charged me $316.40 only accepted debit (can't get it back) and they I don't have a working freezer.

Had a technician come out on a Sunday to fix my dryer. He told my husband it was the computer and he needed 30 mins to fix and it would cost us $320+tax. He said wait for 70 mins before testing. Well, 70 mins came and went and the dryer isn't fixed and the company is refusing to come back out - regardless that we have this "one year warranty" on service. AVOID THEM! They should not be in business!

After our washing machine broke down in the midst of 6 family members staying with us, we were in need of a quick repair job. The problem was diagnosed quickly, but expensively ($320 for diagnostics) turned out to be quite simple (solenoid valve). They wanted to charge $430 for the part and installation. After hesitation, I agreed. We had to pay for the part (which actually costs $232 in a store), to get it ordered. I was assured the part would arrive in 2-3 business days and be installed the day received or the next day. After not hearing from them the 3rd day I called and was informed the part would take another week. By that time I understood the actual cost and found I could obtain it elsewhere, and a handyman could install it. I called to cancel that evening, as I couldn't wait another week with so many people in the house. They said I could get a refund since the part hadn't arrive, minus a restock fee. I called the next morning, and suddenly the part had actually arrived (another location they said) and I couldn't get a refund, but they could move installation up a few days (why, suddenly?). The manager was rude, and claimed I didn't understand the call the day before.
Since I couldn't get a refund for this very overpriced part, I reluctantly booked to have the part put in. I stayed home from work all day Wednesday waiting. Their phone line (Toronto) suddenly wasn't taking in coming calls! I called another branch, being told he was late. Finally I called again at 7pm and they said they could book me for tomorrow. He came, put the part in and left. After two washes my floor was flooded from a burst hose. Strange! They offered to fix it, but I have no trust in this company. I called 247 Appliance, they fixed it the same day, the tech changed his schedule to install the new one the same day! A Team is an unreliable and untrustworthy company!!

repair done in august- pump has now failed again as it was not an LG part. In addition, tech drilled into another part to make it fit- now leaking. this is a very questionable service firm- also see BBB rating and reviews. Tech looked like he did not know what he was doing. also, only took debit card

DO NOT USE THIS COMPANY. READ THE REVIEWS AND TAKE THE WARNINGS SERIOUSLY.
Monday they came to repair the dryer telling us we should replace the vent as well, which we did. Today I have a dryer that wont work at all and this company wont honor their apparently useless warranty without us shelling out another $80 just for the service call. I am so angry this garbage 'service' have been allowed to do this

This company is a complete rip off I had them in to service a refrigerators and was told 80 but if we completed service it would be removed from labour cost. I was told my mother board had to be replaced it would be to costly went ahead they charged me $285 and then within 30 mins said no its a compressor $1500. I wouldn't have moved ahead if he didn't sound certain that it wasn't the motherboard. I called to see if we could lower the bill and she said you aren't getting anything from us. I got upset

Absolutely terrible. Said the part was included in the fee IF it was needed but thought it could be repaired with a sealant of some kind instead. Offered 30 day warranty for the work. Sealant didn't work. Water all over our kitchen floor. Company won't honour what they told us.

There's a group of people getting together to take legal action.

This company will tell you what is wrong, when it isn't the problem and then make you pay upfront. Then when you find out it isn't right and cancel and ask for a refund they keep your money. I have read lots of reviews now showing the company takes people's money and leaving them high and dry with a still broken appliance. DO NOT TRUST THIS COMPANY. Their customer service is disgustingly rude, you can't even call it customer service. DO YOUR RESEARCH. This company has had multiple Better Business Bureau complaints as well.

Total racket! Fixed our machine and gave a "warranty". The machine worked for two days and then broke again, now we need a $700 part in addition to the $600 we already spent. DO NOT USE THEM, just look at the reviews.