A Team Appliance Repair

Our Whirlpool oven wasn't heating properly so we called these guys in. Big mistake!! After about 45 min, the repair technician advised it was the control panel and replacing it would fix the issue. So we paid the $744.23 part cost + the $270 labour charge and they ordered the part. They came back and installed the new control panel within a few days. However, when we went to use the oven that night and it didn't work. So we called them back - and a 2nd diagnostic proved it was the lower hidden element. We had a feeling that might have been the issue so we researched the cost of that part online ourselves and found it for $149. They had the gall to quote us $479! The tech did say that if we ordered the part, they would install it, which we thought was reasonable. When my husband called to book the 2nd repair appointment, he spoke with Ella who dismissed him completely. She said that unless we ordered the part through them, they wouldn't do anything. My husband said he would leave an unfavourable review and her reply was "So - go ahead, that's not going to do anything". So here we are - out $1100 with these guys and an oven that still doesn't work. Stay away from these guys! They are dishonest and untrustworthy and I can't believe they are still in business!

I called The A Team Appliance Repair today to report how the visit with their technician went yesterday and how I managed to get my dishwasher fixed in under $100. Their response was just as objectionable as the young man who visited my house yesterday and told me the repairs would start at $280 without even looking at the machine to see what was wrong.

They are not at all trustworthy! Don't ever use this company for any service in your home.

Our refrigerator was leaking, so we called up The At Team Appliance Repair and they sent someone out right away to look at the issue. Upon arriving, the technician said we needed a relacement filter housing and quoted $1,500 for parts and labour, which needed to be paid up front.

After paying the amount, the technician returned the following week to install the part. When he was finished installing the part, the housing still leaked and now the water line was leaking. His answer was for me to order another $1K water line and left with the refrigerator still leaking (from two places now). He also just left the old parts on the floor and failed to actually attach the parts to the refrigerator (which are now laying on the floor).

Upon contacting the company, they had zero remorse and made no attempts to rectify the problem, standing by their technician, despite obvious evidence to the contrary.

Stay as far away from this company as possible. If I had read the reviews left here earlier, I would have never contacted them.

Washing machine not draining. Required to pay technician during assessment; total bill cost $924.95. When he arrived next visit, only brought one part instead of 3 parts which I paid for. In the midst of repairing, he claimed drum had to be replaced, requiring additional cost. When I disagreed, he left the machine still unable to drain. See photo.
Called another appliance repair company. Their Technician got the machine fully working by removing socks stuck in drainage hole (half an hour work), fraction of cost.

$295 for 45 min. work,$357 for a part costing $177
Charge you for the labour upfront and then hook you for the part.

No power in my dishwasher, so they came and diagnosed at $327.70.
The total to fix was $1392.04.
I can get a new dishwasher at that price.
Never never ever call them as they are dishonest and even unethical.

Paid for parts, nerver delivered. I requested a refund, but they refused. This company and their techs. are all those peopld totally dishonest?. I hope there is one honest, professional person to refund my money.

Let me preface by saying that I have never given any company a poor review. But after 1.5 months and 3 visits, and over $1,300 our washing machine is still completely inoperable. Beware of this company. Unprofessional, and difficult to deal with. Only take debit or cash. They do not honour contractual obligations and when challenged they try to change the narrative or twist the facts. You can never speak to a supervisor. They are not customer-centric and, unfortunately, there is not much we can do except try to forewarn others. Do your research - I wish I had.

I called this company to fix our Bosch dishwasher. They charged 294 and then said I needed a part that cost 500 with tax. The dishwasher only worked once. I called them and they came and could not fix. I have decided to get a new dishwasher. Do not use this company

After installing a new mother board/engine to a fridge (was not the problem after all) they claim that only 30 days warranty is given even though it is not written anywhere. The service took place in Dec 2023. Called customer service and she put the phone down on my face