Pegasus Appliance Repair

They came same day just few hours after we requested the service, diagnosed the problem and suggested to contact manufacturer as the part was still under warranty.
Excellent service !!!!

They were very prompt and diagnosed the problem quickly. Behaved professionally and did a check and clean at the back of the appliance. The only reason for not giving a 10 is that thay are charging a percentage of the bill rather than a flat charge. I understand that the company has to pay the credit card company but a flat charge would be fairer

Dimitry provided timely professional service in a friendly manner and unclogged a frozen water supply line to the icemaker. I am pleased to recommend their service.

Dmitry arrived when the office said he would. he was friendly, courteous and knowledgeable. He found the problem and ordered the back and returned in two days to complete the job. I am extremely happy with the service and the technician!

I put the request in on Sunday afternoon and now less than 24 hours later my fridge door is fixed! I had a few responses but Pegasus had the part and the labour quoted at a lower cost. I couldn't be happier with this service! Thank you Dmitry!

Communication was excellent. The service person arrived as scheduled, identified the issue, ordered the part, and returned to complete the repair as soon as the part was in. Would recommend Pegasus.

Microwave stopped working and the ice maker was constantly frosted over. Anna at Pegasus was quickly able to find a time that worked for us and Dimitry arrived at the scheduled time. New parts were required and Dimitry was able to provide accurate quotes for the new parts and labour. On the agreed date, Dimitry was back to quickly complete the repairs.
Have had no issues with either appliance since. It was a pleasure working with Dimitry and Anna and would gladly work with them again.

Amana Refrigerator 15 yo- Freezer freezing, fridge area not cold.
Response was almost immediate to the request. 24 hour turnaround time, completed the work that next evening. Dimitry was respectful, knowledgeable, social distancing aware. Corrected the issue with the evap fan, and made suggestions for future potential corrections. Communications post-work was almost immediate (had some questions) .Highly recommend!

Prompt response from company when I went through home stars. Easily came up with a time for the repairman to come to the house. Work was done quickly and efficiently .

It was quick, efficient, worth the $$. The repairman was respectful and followed all covid safety measures