They came same day just few hours after we requested the service, diagnosed the problem and suggested to contact manufacturer as the part was still under warranty.
Excellent service !!!!
Thank you so much for a 10 star review. We are happy to hear you had a good experience with our service.
They were very prompt and diagnosed the problem quickly. Behaved professionally and did a check and clean at the back of the appliance. The only reason for not giving a 10 is that thay are charging a percentage of the bill rather than a flat charge. I understand that the company has to pay the credit card company but a flat charge would be fairer
Dimitry provided timely professional service in a friendly manner and unclogged a frozen water supply line to the icemaker. I am pleased to recommend their service.
Thank you for a 10 star review. We are happy to hear that you liked our service! Don't hesitate to contact us in the future!
Dmitry arrived when the office said he would. he was friendly, courteous and knowledgeable. He found the problem and ordered the back and returned in two days to complete the job. I am extremely happy with the service and the technician!
Thank you for taking time to share your experience with Pegasus Appliance Repair. We are happy to hear you had a good experience with our service.
I put the request in on Sunday afternoon and now less than 24 hours later my fridge door is fixed! I had a few responses but Pegasus had the part and the labour quoted at a lower cost. I couldn't be happier with this service! Thank you Dmitry!
Thank you Christopher for your kind words. Looking forward to seeing you for future service needs!
Communication was excellent. The service person arrived as scheduled, identified the issue, ordered the part, and returned to complete the repair as soon as the part was in. Would recommend Pegasus.
Thank you for a 10 star review! We are so glad you are happy with our service. We appreciate you as a customer!
Microwave stopped working and the ice maker was constantly frosted over. Anna at Pegasus was quickly able to find a time that worked for us and Dimitry arrived at the scheduled time. New parts were required and Dimitry was able to provide accurate quotes for the new parts and labour. On the agreed date, Dimitry was back to quickly complete the repairs.
Have had no issues with either appliance since. It was a pleasure working with Dimitry and Anna and would gladly work with them again.
Thank you so much for the kind words. We are always here if you need us in the future!
Amana Refrigerator 15 yo- Freezer freezing, fridge area not cold.
Response was almost immediate to the request. 24 hour turnaround time, completed the work that next evening. Dimitry was respectful, knowledgeable, social distancing aware. Corrected the issue with the evap fan, and made suggestions for future potential corrections. Communications post-work was almost immediate (had some questions) .Highly recommend!
Thank you so much for taking your time to share about experience with Pegasus Appliance Repair. We appreciate your business with us.
Prompt response from company when I went through home stars. Easily came up with a time for the repairman to come to the house. Work was done quickly and efficiently .
Thank you for your 10 star review! We highly appreciate it!
Pegasus Appliance Repair is a locally owned Hamilton area appliance repair company that’s here to help you when you need us most.
Our number one objective is getting your appliances fixed as quickly and as affordably as possible so that you can go back to living your life.
We are here to help throughout the COVID-19 health crisis.
Pegasus Appliance Repair remains available for service calls across the 7 days a week across the Greater Hamilton region.
Your safety is our top priority, so we continue to follow provincial health guidelines.
When we arrive at your home, we'll practice physical distancing, wash our hands on arrival, and disinfect any surfaces we touch.
We wish everyone nothing but the best health.