Nimbly Appliance Repair Inc

Appliance Repair
Cambridge ON N1R 4V7
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HomeStars
Appliance Repair
Nimbly Appliance Repair Inc
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85%

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Reviews by rating (past 12 months)

Reviews for Nimbly Appliance Repair Inc

Average customer rating:
9.7 10 (40 reviews)

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Janet Magee
Janet Magee
1 review Kitchener, ON
10/10

LG washer

Our 6 year old LG washing machine was leaking. I reached out to where we had purchased our appliances and Nimbly Appliance came highly recommended!

It was a great experience from dealing with Stephanie scheduling the service call and repairs appointments to dealing with the owner, Dennis, who identified the problem and took the time to show me where the leak was. The part was ordered and within a few days the problem was resolved.

Also I was impressed that Dennis took the time to answer all of my questions about various household appliances and was very knowledgeable with 10+ years in the business.

If you are looking for an excellent and honest company to fix your appliances, Nimbly Appliance will be sure to take care of you!

Thanks Dennis and Stephanie!

Janet

Approximate cost of services:
$600.00
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Private User
Private User
Private User reviews Hamilton, ON
10/10

LG Washer Repair

Our LG washing machine was not draining. After several frustrating calls to the store we purchased it from because it was no longer under warranty, we were recommended to Nimbly's by LG.
They provided very good communication, advised accurate approx pricing ,fast prompt service , all of which allowed us to be back up in running very quickly. The owner, Dennis came himself and quickly assessed and installed our new pump . If anyone is looking for a good honest company these guys are it. Thank you

Approximate cost of services:
$330.00
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Private User
Private User
Private User reviews Cambridge, ON
10/10

repair to LG dryer

Excellent , excellent service repairing my dryer. Jordan went above and beyond by making sure all the parts were in good working order. He was professional and friendly and completed his repair in a timely manner.
We would certainly refer them and call them again .
Thanks so much Jordan .We really appreciate your service.

Approximate cost of services:
$280.00
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Company Response

thank you

G Ross in Toronto
G Ross in Toronto
0 reviews Breslau, ON
10/10

Great Service!

Thank you Christina and Jordan for the professional service.

Christina, your help in getting the LG extended warranty is greatly appreciated.

Jordan your knowledge, service and customer skills score a 10 out 0f 10.
The frig is set at 38 and is running at 38. The freezer is set at -2 and is running at -2.
It has been a pleasure dealing with you.

Great customer service!

Respectfully,
Ross

Approximate cost of services:
$300.00
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Private User
Private User
Private User reviews Guelph, ON
10/10

Samsung Stove

They say they don't make things the way they used to, and that certainly applies to appliances. Over the past five years, this was Dennis's third visit to us, and each time it was for a different appliance. As always, service was A+. Dennis brings with him years of experience. He answers calls promptly, he is very fair with his quotes, and he is happy to answer your questions.
Thank you, Dennis, for scheduling us in to your busy timetable. We want you to know how much we appreciate your help.
Donna & Roy

Approximate cost of services:
$240.00
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Company Response

Thank you donna and Roy for the great review. I am happy to help. Take care and stay safe.

Private User
Private User
Private User reviews Toronto, ON
10/10

Happy Customer

The company owner - Dennis came to repair our LG dishwasher. He was pleasant to work with, completed the job efficiently and also provided me with helpful tips to keep my appliances in good working order. I was very pleased with the whole experience and would definitely use this service again.

Approximate cost of services:
$275.00
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Company Response

thank you

Private User
Private User
Private User reviews Kitchener, ON
10/10

First rate service, excellent communication

I have a high-end Samsung fridge that developed issues shortly after my extended warranty ended. I contacted Samsung who highly recommended Nimbly Appliance Repair.
When I called in, Josclynn was polite and professional, asked me a few questions and then sent the owner, Dennis, to do the job as he had the most experience with fridges like mine.
Dennis showed up on time, was polite and respectful, and made his best effort to diagnose the issue. I appreciated the fact that the cost of the initial service call was taken off the repair bill when I went ahead with having them do the repair.
In the end, the fridge was not able to be fixed. Dennis was beyond fair in dealing with me and even helped me make a good choice for my next fridge. I will definitely use their services again and will recommend them broadly.
In a time when I'm hearing so many stories about people getting ripped off by appliance repair people, Nimbly stands out as one of the good guys.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for your kind words and your Review. We take pride in Helping Customers and if you require any further assistance in the future, please let us know.
Thank you again

Private User
Private User
Private User reviews Waterloo, ON
10/10

Refrigeration not staying cold & making an intermittent noisy vibration

Dennis came to repair our refrigerator that was not keeping the proper temperature. He identified the issue & clearly described the options of the repair needed along with their pros & cons. He is courteous & very knowledgeable about his work. His service work area was kept very neat and tidy & he made every effort to keep our floor well protected.
Dennis is very detailed & efficient with his repairs. We found him very trustworthy & we would not hesitate to recommend him for servicing any appliance.
His office assistant, Jocelyn, is also very efficient. She is very understanding & helpful & tries to fit in the service call as soon as possible. She also will call to confirm when the parts are in stock & confirm the appt time.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for your kind words and review. It was our pleasure to assist. If you require any additional information in the Future please let us know.
Thank you again.

Raine618
Raine618
1 review Cambridge, ON
0/10

Too Pushy

Samsung gave my info to this company for a microwave handle repair under warranty. Jocelyn was very fast to order the part and call to book an appointment. I said I wanted to wait until lockdown is lifted and Jocelyn said it was not possible as Samsung gives them a timeline. i verified with Samsung to which I was told this is in fact not true. I called Jocelyn back to say I would wait and she told me this was not possible so I asked her to just send the file back to Samsung then and they could refer me to another company. I called Samsung to discuss with them and was told Jocelyn had sent in notes saying I was extremely rude when I’m fact I was simply responding to her the way she spoke to me. Guess she didn’t like it back! Anyhow too bad because it sounds like great honest service but Jocelyn is a little too pushy and rude and I made sure to let Samsung know!

Approximate cost of services:
$12,345.00
0 of 1 people found this review helpful.
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Company Response

I am sorry that you feel that you were disrespected but as one of the owners of the company I can assure you that we must fallow strict guidelines set out by Samsung. Waiting till after lockdown means canceling the work order. I support my employees when someone is be belligerent or disrespectful they do not have to put up with it. I hope you a good day.

Robbyn
Robbyn
2 reviews Guelph, ON
10/10

Ice Maker and Water repair

Our water dispenser on fridge hadn’t been working for several years and now the ice maker was jamming up. Called Nimbly Appliance Repair to come take a look. They were knowledgeable and friendly from the first meeting. Provided details on what they assessed to be the problem.. ordered the parts and installed when the parts arrived. Fast, reliable service.. Thank you.. we now have ice and water and didn’t need to purchase new refrigerator

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nimbly Appliance Repair Inc

At Nimbly Appliance Repair Inc. , we go the extra mile to provide customer-friendly and high-quality repair and maintenance services We are professional home appliance repair service providers with skilled technicians. We offer effective repair solutions for even the most stubborn issues, in the comfort of your home. We take ...
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