GTA DIRECT WINDOWS & DOORS INC.

I like to thank Alex (owner), and his team Andrii, Nick and two other guys, don't their name, who did fantastic job. Took care of every small details. Andrii even explained what and how it will be done.
I was even able to put back my old curtains back without making any modifications.
Team made it easy, did the job fast and on time considering the bad weather we had.
Job well done.
Thanks to Alex, Andrii and rest of the team.

Alex is an amazing guy very professional on time and amazing results you wont regret hiring him take it from me that Iam extremely picky so Im very happy.
Thanks Alex

Great job from start to finish, I love my new windows, Alex followed up every step of the way, and personally came by when the job was completed.Great service would highly recommend.

Thanks again.
Priscilla

Alex was easy to deal with and the install was great. Nice product, nice service. I would recommend

Wed like to thank you for ensuring our satisfaction in getting us the correct doors that ordered and we were very pleased with the performance of the installation and Denniss professionalism during our interactions. Thanks

Very good work from GTA Direct from start to finish. Really appreciated the communication from Alex. Very willing to work with my request and always responded in a timely manner.
I'm extremely happy with the installation process with a quality final product at a good price. Highly recommend GTA Direct.

We are delighted with our two new windows. Alex had to work in challenging conditions - a very old, small house on a busy street. He did amazing work.

Box Alexs were easy to work with. We will certainly engage their services in the future.

They are a very professional company, very fast, clean, and polite. They did an amazing job.

Alex and his team have installed a beautiful functional double storm door. His team did an amazing job in a very timely manner. Alex is a pleasure to deal with and I highly recommend his company !

Improper installation of a larger new window costs us additional $5800. After inspection by our structural engineer, we were warned that the new window was not installed properly using wrong support (LVL and lentil), therefore, the second floor was at the risk of sinking and collapsing. LVL and Lintel used were significantly under weighed. GTA Direct Window and Doors didnt accept to pay to fix the problem.

GTA Direct Windows & Doors is a small family-owned company. No issues or concerns will be addressed after installation. Decisions and plans are made based on NO technical knowledge and no support available after the window is installed.
The new window initially cost us 11K but it was installed against the code underestimating the weight of the second floor. Wrong size LVL and lentil were installed (both significantly under weighed). After inspection by our structural engineer, I sent all the information to Alex but he held us responsible to pay for the proper re-installation of the window.
Alex asked for another $1,600 if we wanted the window to be re-installed properly using the right supports. When the installer came, he refused to follow the engineers plan unless for more money. We ended up paying $5800 extra to the installer. This wouldve been only a few hundreds more if Alex had done this right first time.
Alex did not accept any responsibility for the wrong installation of the new window. He blamed us for everything, and he did not compensate any part of re-installation we paid.

His lack of knowledge, professionalism and honesty is not acceptable.