Protect All Roofing

Roofing
Brampton ON
Write a Review
Write a Review
HomeStars
Roofing
Protect All Roofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Protect All Roofing

Average customer rating:
9.5 10 (32 reviews)

Sort by

Graham Boyd from Brampton
Graham Boyd from Brampton
9 reviews Brampton, ON
10/10

Roof Repair (Vent Leak)

Protect All is a fantastic roof repair company. We noticed water penetration through one of our roof vents and Dale Delport responded immediately and was at our home the following day. After a full roof inspection, Dale noticed that the builder forgot to caulk a few vents on our roof. Dale had it all fixed within 45 minutes and he sent me photos of the before and after the repair. Even better, I was able to coordinate with Dale without leaving work. This is the company we will always call in the future.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

I'm Glad we could help, thank you for your kind words my friend.

Rachel and JC in Cambridge
Rachel and JC in Cambridge
5 reviews Mississauga, ON
10/10

Roof Repair

From the start Dale was on the ball with timelines and communication. His quote was what I paid, plus he gave me solid honest advice on my roof moving forward. Dale will be our go to for a new roof in a few years!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words and welcome to the Protect All family

CHarmaine in Toronto
CHarmaine in Toronto
2 reviews Toronto, ON
10/10

Effecient service

Dale and his partner Chris (I believe that was his name) were courteous, and easy to deal with. Called them yesterday to fix a few shingles that came off from the harsh winds & they fixed it right up the next morning. We also had them do other minor repairs, as recommended. We feel that all these are done in a timely manner and reasonably priced. Overall a great experience! -Charmaine & Jilbert

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for the kind words, it was a pleasure.

James in Brampton
James in Brampton
2 reviews Toronto, ON
10/10

Shingle repair

Had exposed roof and damaged shingles after recent wind storm. Left messages everywhere, trying to get it fixed before rain or further weather could do more damage. Dale from Protect All came same day after another contractor failed to show up.

Protect All was fast, friendly, affordable, and outlined the repairs they had done and issues to be aware of for the future. Very pleased with the job done, and will definitely recommend to friends and neighbours, and call again when ready for further repairs.

- James in Brampton

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you James, I'm glad we where able to help. Call us anytime and we will be there for you.

Agnes
Agnes
7 reviews Brampton, ON
0/10

Roof repair

Very disappointed. Called Monday May 7 to have a roof repair. Dale Delport the owner of the company came with another worker on Wednesday. Said the damage was big ( about 1/4 of 1 roof panel.) and they could not repair it today so we hesitated to whether repair it or replace the whole roof. He gave us a rough estimate for the replacement of the shingles ( $6300) Meanwhile they put a tarpaulin on the damaged roof to protect the roof from the rain (took them about 15 min) and asked us to pay $400 without clarifying clearly the cost and the work before. On Thursday morning we called him saying we would prefer right now a roof repair than a roof replacement. He said it will cost extra money, on top of the $400 we paid already ,to start the repair( only a tarpaulin has been set up so far) . He refused to come and cut off the conversation on the phone. So it cost us $400 to have just a tarpaulin on the roof. Lesson learned: never pay before the work is completely finished. We were taken in by his smooth manner of talking. THINK TWICE BEFORE CALLING FOR HIS SERVICE!

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

I never once said that the tar-ping was free or that pay now and free repair later. We CLEARLY agreed that it was pointless to pay for the tarp job and then to come back and repair the roof and then have the roof re done down the line all paid services. If you would like to besmirch me or my company I'd much more prefer you use what actually transpired. Yes you called me the day after to voice your concerns and I gave you every opportunity to explain what the problem was in your eyes, after you admitted to me that this was your mistake and telling me you found a roof job cheaper and now wanted a repair I agreed to do so for you next week at material cost only. As for the disconnect, you left me no choice as you constantly repeated yourself with no resolution in sight. I also will take this as a learning curve........ I will continue to provide excellent service at a fair price and not let your in accurate review soil what Protect All roofing is all about. Take care

David in Kitchener
David in Kitchener
1 review Brampton, ON
10/10

Roof Replacement

After the terrible ice storm we had a leak into our bedroom. We contacted Protect All and Dale was at our home the next day to inspect the leak. It was determined the leak was from the roof and the roof needed replacing.

Protect All had the most competitive price, had the job completed within a week and was neat and on time with the job.

Well done :)

Approximate cost of services:
$3,400.00
Was this review helpful?
Company Response

Thank you for your business.
Protect All roofing team

Chris in Bradford
Chris in Bradford
1 review Bradford West Gwillimbury, ON
10/10

Redoing my roof

I had Protect All roofing in to re roof my house, the work and communication with the owner ( Dale ) left me at ease. I’m more then happy with what they did for me. Highly recommend

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Thank you for your business

harman_rai in Brampton
harman_rai in Brampton
8 reviews Brampton, ON
10/10

Roof repair after strong winds

I was in need of urgent repair after 90km winds blew shingles off the roof. I was shocked as the house is 2 years old and a multiple patches of shingles were on the floor. Contacted Dale the next day and he said he could be there in a few hours. I was at work and he provided me a quote over the phone after going on the roof. I asked him to start the work as he fully explained what he recommends fixing.
Not only was the a patch missing from the side, a vent that the builder fixed less that 2 months ago was also loose (this vent previously caused a leak) and another area at the front. By the time I got home he was just finishing up. He explained what was fixed and advised me on the quality of the shingles used by the builder.
A neighbour saw Dale working on my house and asked him to look at his. He also got repair work done on the same day.
Very satisfied with the work and will for sure go back to Dale in the event I need another repair or replacement of a full roof.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for choosing Protect All roofing, it was a pleasure doing business with you.

Michael
Michael
1 review Halton Hills, ON
10/10

Reshingled my roof

Dale is an absolute pleasure to deal with. He responses quickly, and provides all the information needed to make an informed decision. When it came time to do the work, his team arrived when they said they would, did a great job, and provided drone pictures of the work completed, so I could see it (as what homeowner climbs a ladder to see the finished product of this kind).

I would highly recommend these guys for your project, and my only regrets is that because they did such great work, I won’t be calling them for a few decades to come back :)

Approximate cost of services:
$4,600.00
Was this review helpful?
Company Response

Thank you, it was a pleasure working with you. I'm glad Protect All was able to welcome you to our family of growing clients.

Chris in Toronto
Chris in Toronto
1 review Mississauga, ON
10/10

Leaking Roof on and off

My roof leaked, so i had a contractors come by, he said my roof needed to be torn up and a new roof put down, before i signed the contract i had a few questions about payment and the work, he lets me know that they would not be doing the front of the roof just where the leak was, Eh if i'm being charged for a new roof i thought that meant the entire roof, that's when i went to look for another contractor Dale answered my ad said he would come by the next day and have a look, the next day i get a call, says he is in the driveway, i go and explain about the leak, he goes on the roof he checks it out, comes down and tells me what he see's and what my options are neither involved tearing up my roof, i ask when can he do the job he said he could do it that day, not only did they fix the leak but they reattached my eavestrough. Dale was punctual and professional i'm recommending him to my brother and i will call him again.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you chris, it was a pleasure meeting you and you have the right to ask questions. It is very important that your contractor of choice takes the time to explain in detail the task at hand. Thanks again for choosing Protect All

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protect All Roofing

Welcome to Protect All. We care about your project by caring about the type of employees that execute the work. All our employees are carefully selected so that they're both genuinely engaging and technically sound. We're your trusted adviser. *** Call us to ask about our FREE drone service and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Roofing pros in Woodbridge?