Expert Property Enhancements

Chimney Build & Repair
Ottawa ON K2J 5C4
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Chimney Build & Repair
Expert Property Enhancements
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93%

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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Expert Property Enhancements

Average customer rating:
9.6 10 (64 reviews)

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Neil in Ottawa
Neil in Ottawa
2 reviews Ottawa, ON
9/10

Wood Retaining wall, Interlock and Driveway Paving

Jason and his crew did a great job on our front step and driveway. We got a wooden retaining wall and steps done with 6x6 timber (which many companies do not offer), interlock front step and walkway, repaired a cracked garage floor, driveway paved... Jason's crew is versatile and skilled.
Jason is easy to get a hold of, quick to respond, and gets the job done. His prices are very competitive as well.

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Company Response

Hey Neil
Was our pleasure doing business with you. Both you and your wife are very nice people and make our job easy because we see from you the appreciation or the hard work that goes into a job like this.
Just want to say thank you for the opportunity and if you ever need anything in the future please don't hesitate to contact us.
Thanks
Jason
EPE Owner

Kyla in ottawa
Kyla in ottawa
1 review Ottawa, ON
10/10

Paver walkway, new driveway

In the spring of covid I contacted a few companies about giving us a walkway and possibly ripping up and redoing our driveway. Home Stars connected me with EPE and another company and I looked up a number of other companies through Google.

Jason, the owner, came to provide an estimate and was able to accommodate my ideas better than other companies by agreeing to doing an incline as opposed to so many steps, rounded corners as opposed to square angles along the path, matching certain bricks and he was able to provide a date for the work that was within a few weeks.

I had originally sought a heated surface to make winter easier but the quote for that option was astronomical and Jason aknowledged that and offered to talk through it as opposed to just leaving an email.

The quote for the walkway and driveway was competitive, they could do the job sooner, they could do it in less time than others and the service was above the rest so we went with EPE. They did collect a significant deposit before the work but part of that was to book the subcontractor for the drive way and they delivered.

They arrived when they said they would, even though it was stinking hot and there's no shade at the front of our house, they worked through. Adam and Tyler were the work horses on our crew and I appreciate their drive.

There were a few changes to the plan regarding the incline, they said they could still do the incline but the integrity of the structure would be stronger with a mild step at the top so we went with that. The stone looked like the stone from the book Jason provided but I think with a few more rains, the colour will match better.

The driveway was subcontracted to Bam, they were a well oiled machine- a big and kind crew, with all the right equipment, they came when they said they would, did our 4 car driveway in a morning (maybe 2 hours). They ripped out the old driveway down to the dirt, dumped the stone, poured fresh driveway and rolled it flat. I also liked that it looked like the boss was there the whole time, critiquing the work and pointing at places he wanted them to go back to. Like Jason's crew, they were tidy and they left things looking better than ever - thanks Bam!

Jason's commitment to client satisfaction is a difference maker too. When the job was done, they had cut into our lawn on each side because it needed to be adjusted to line up to the new grade. I felt that it looked unfinished and we had discussed using grass that had been cut out but it looked uneven, very dry and I was not pleased with it. Jason sent a couple guys over to soil and seed but they didn't have enough soil so I contacted him a second time about it and the very next business day, Adam showed up with a bunch of fill and grass seed and while I was skeptical that it would grow in fill, the grass is starting to come in and the project looks complete. As added bonuses, Jason also had the crew redo the parging around our garage doors so it would look as updated as the rest and they even parged around our porch so there was no risk of critters getting under the work- we had problems before.

I've never done a project of this magnitude with a contractor before but I have to say these guys did the work, listened to my concerns and didn't stop until I was satisfied. Even my husband is happy and that's no easy feat. Thank you Jason- you have a great crew, and effective business model and top notch customer service.

I included a before and after- the yellow grass is last year's sod struggling from this dry summer- nothing to do with the work EPE did.

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Company Response

Wow, thanks for taking the time to write such a detailed and complimentary review. Everyone who worked on the project really enjoyed bringing you vision to reality.
It was our pleasure doing the work for you and if there's anything you ever need please don't hesitate to contact us.
Thanks
Jason
EPE Owner

Al
Al
1 review Ottawa, ON
10/10

Asphalt Driveway Repair

In the summer of 2019, I contacted Jason (the owner) regarding a concrete and asphalt renovation in an area around my garage. He provided a very reasonable quote for the job and subsequently completed it professionally and on time. Last week I called Jason again and asked if he would be able to do another small repair to the asphalt around my garage. He attended immediately and not only did the job but refused to accept any payment saying that it was just a small job and he appreciated the opportunity to help out his past customers. Perhaps a small job for him but I challenge you to find a company that would come to your home with a truck and an asphalt hopper then spend two hours working and asking for nothing but a thank-you afterward. An outstanding individual with an awesome work ethic!!! I would strongly recommend Jason for any work you may have around your house.

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Company Response

Hey Al
Thanks for the kind words.
It's nice when someone actually recognises you and speaks of it.
Thank you so much
Jason
EPE Owner

Private User
Private User
Private User reviews Vaughan, ON
8/10

New front steps, new retaining walls, refurbished driveway

We had been considering replacing our old wood surrounded steps and driveway for years. Jason responded quickly to our request and provided a variety of options in different price points. The work was done quickly taking care to maintain existing landscaping. The crew was tidy and hard working. An issue with the rise of one of the steps was addressed. We would consider them for future landscaping work.

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Company Response

Hi.
Thanks for the kind words.
If there is anything you need, please let me know.
Thanks
Jason
EPE Owner

Private User
Private User
Private User reviews Ottawa, ON
10/10

Upgrading Outside of Our Home

We would highly recommend EPE, we had interlock, flowerbeds, and many other items done. The workers were on time, put in a lot of hours to help make our home beautiful. Very professional, they came to us at intervals in the work to ensure it was done to our satisfaction. Offered suggestions on improvements, extremely pleased with the new look.

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Company Response

Hey
Really glad your happy with everything and thank you for all the kind words.
Anything you need in the future please don't hesitate to ask.
Thanks
Jason
EPE Owner

Private User
Private User
Private User reviews Ottawa, ON
9/10

Parging, Driveway Ramp, Driveway Sealing

Jason brought skilled contractors together to get these jobs done quickly and very well done. Price was great, quality was even better! What was really interesting was how many of our neighbours come over and started asking Jason for similar work. Like bees to honey!

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Company Response

Hey
Glad your happy.
Thanks again for the opportunity.
Thanks
Jason
EPE Owner

David in Toronto
David in Toronto
1 review Ottawa, ON
10/10

Backyard Patio and Garden

Picked EPE from a listing in Homestars to help build my Patio. Jason and his boys were fantastic. They are not your typical contractor that work for 2 day's then abandon the site. They were there for the whole week and finished the job right on time. I will recommend this company to anyone who is interested in a quality job

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Company Response

Hey David
Thank you so much for your kind words.
If you ever need anything in the future please don't hesitate to ask.
Thanks
Jason
EPE Owner

Corey
Corey
1 review Ottawa, ON
10/10

Interlock Driveway Addition

We were searching on HomeStars for quotes from companies to have an addition made to our driveway out od interlock pavers. Jason was the first person to respond and quickly made arrangements to come by, meet with us, discuss the project, and give us a quote. He offered us a magazine full of various pavers we could choose from, he shared his expertise, and his creative vision for the project. He offered me a very reasonable price and a promise of a fast installation that they would be able to do soon.
The project was slightly delayed by Ottawa Locates providing the small flags for the gas lines and etc, but Jason kept in constant contact and when the information had been provided to them, they showed up the next day to begin the excavation. The crew was fast, but precise, and very courteous. It only two them two days to completely finish the project!

Thank you Jason and thank you Expert Property Enhancements for your time, professionalism, courtesy, and speed! We love our new driveway addition and Jason's artistic suggestions!

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Company Response

Hey Corey
Thanks so much for all your kind words.
Really glad you happy with everything.
It was our pleasure to do this install.
Really love the look of it.
Thanks for everything.
Jason
EPE Owner

Jeet in Nepean
Jeet in Nepean
1 review Ottawa, ON
6/10

Interlock work - Rebuilding Steps at Entrance to our house

This is an update of my earlier reviews. In the original work the steps separated from the foundation of the house within about 3 months of the installation (May 2019). Despite numerous attempts, I could not get the attention of the vendor to repair the work, till I wrote my first review. In Nov. 2019, the vendor visited my place and promised to do the repairs in May 2020.
The vendor has now done the repairs, however, only time will tell, if repair done has addressed the underlying cause of the separation in the original installation.

I shall provide another update just before the expiry of the warranty period of 3 years.

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Company Response

Hey Jeet
Glad your happy.
Any problems just give me a call.
Thanks
Jason

Felix in Ottawa
Felix in Ottawa
1 review Ottawa, ON
6/10

Popcorn ceiling removal & bathroom renovation

Jason and Justin removed our old and damaged popcorn ceiling on the main floor and on the second floor.

It took a bit more than a week to scrape it all off, mud and sand the ceilings and finally paint them.

Once the work was done, I had them fix some scrapes and areas that weren't the way I wanted. They did it without a problem.

----

Our master bathroom had some issues with a leaking toilet and was outdated. We took Jason on his offer to renovate it. They completely stripped the bathroom to install new sub-floor and new ceramic tiles. They then removed our old tub to replace it with a big ceramic tile shower with frameless glass doors.

The only major issue we had, when everything was done, was a bit of water leaking in the ceiling under the shower. Jason and Justin showed up a few days later to fix it.

Aside from that, I was expecting some of the finishing work to be a notch better. For example:

* A lot of tiles on the floor are not leveled between each other.
* Grout is missing or partial in some areas.
* The room was repainted, but some preexisting imperfections (waves, wrinkles) were not addressed.
* We also have a little bit of water still escaping from under the static glass pane in the shower.
* Two days after they left, the drywall compound they applied on the bulkhead where the leak from the shower happened cracked.

Delays: The work was initially supposed to be done around Christmas and was completed at the beginning of March.

Note for full transparency:
Jason extended my warranty from 3 to 5 years and said he would come and fix my foundation's parging free of charge as an apology. (Will update the review when done)

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Company Response

Hey
Sometimes jobs are easy and come together perfect, other times the job just fights you and you have to rely on hard work to get through it. We definitely had a few bumps along the way but I think with our work ethic, the end result turned out really well. The job did take much longer than expected but definitely wasn't from a lack of effort.
Thanks
Jason
EPE Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Expert Property Enhancements

Thank you for your interest in our company. Here is a little more information to help you choose us for your next project.
We are experts in interior and exterior home renovations and repairs. If you have been contemplating a major kitchen renovation or perhaps you are tired of tripping over the uneven interlock, we can help. We have done it all, big or small. Our goal is to complete the project on time, on budget and to exceed your expectations. Our team is dedicated to providing our clients with the highest quality of service. We take pride in our work and this is evident in the finished product.

If you would like more information or would like to discuss further, we are just click away. We will reply to your call, text or email promptly. We are happy to answer your questions and provide you with a free quote. Please read the reviews from our previous clients, we hope this will help convince you to be our next satisfied customer. Thank you for this opportunity and we look forward to working with you.

Call us today to schedule your appointment.
Website: www.epenhancements.homestars.com
Email: epenhancements@gmail.com
Phone: 613-915-9104

CATEGORIES
Chimney Build & Repair, Interlocking Stone, Foundations, and Handyman Services
SERVICES
Bathroom Renovations, Basement Renovations, Kitchen Renovations, Any Room Renovations, Hardwood Flooring Install, Vinyl Flooring Install, Ceramic Tile Install, Kitchen Back splash Install, Bathroom Ceramic Upright Shower or Bathtub Install, Any Flooring Install, Framing, Drywall install, Drywall repair, Any type of insulation install, Crystal Clear Heat Shrink Window Insulation Installation, Any rooms wall, ceiling, door painting. Baseboards quarter round, Crown molding, 6 by 6 pressure treated wood retaining walls, Interlock retaining walls, Interlock install, Interlock lifting relay, Interlock repair, Power washing re-polymeric sand, Garage concrete floor repair, Garage epoxy floor install, Parging, Custom culture stone install, Brick removal and brick, replacement. Brick re pointers, Asphalt driveway repair and asphalt garage ramps.
WEBSITE
http://www.epenhancements.com/
PAYMENT METHOD
Any and all.
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 - 10 yaers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.