Expert Property Enhancements

Chimney Build & Repair
Ottawa ON K2J 5C4
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Chimney Build & Repair
Expert Property Enhancements
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94%

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Reviews for Expert Property Enhancements

Average customer rating:
9.6 10 (81 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Backyard

The work done in our back yard is even better than we expected. The team led by Adam worked 10 days, 10 to 12 hours a day and they did a fantastic job, adding features such as rounded edges that we had not requested. Our yard has become a little corner of paradise.

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Company Response

Hi
We appreciate you taking your time out of the day to say such kind words. I know more than anyone that you're only as good as the people around you and I'm blessed to have Adam
Thanks
Jason

Happy Homeowner
Happy Homeowner
0 reviews Ottawa, ON
10/10

Job well done

We had some parging redone and interlock removed and raised at the front of our property. Justin and his helper came on time, did an amazing job and left the site clean and tidy. Very professional, polite and friendly...we would definitely recommend him to anyone.

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Company Response

Hi
Thank you for taking the time to say such kind words.
We really appreciate the opportunity, and if you ever need anything in the future please don't hesitate to ask.
Thanks
Jason
EPE Owner

Patricia in Toronto
Patricia in Toronto
0 reviews Toronto, ON
10/10

New Front steps

Excellent work and experience fron this company
From Jason to the workers that were here . I have handicap issues . Jason listed to our concerns. They achieve and the job was done . Left me happy as now my steps and landing to my front door is safe for me .
Please feel safe to use this company . You will be pleased . Left the work site very clean . A company of the word !

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Company Response

Hey Patricia
Thank you so much for kind words.
Thanks
Jason
EPE Owner

Debra in Toronto
Debra in Toronto
1 review Ottawa, ON
10/10

Interlock installation well done

I hired EPE based on some lovely work they did refacing my neighbour's house. I needed to remove my pool which involved removing the concrete apron, pulling out the liner, tearing down a small shed and filling in the hole. After that I had them create a seating area and replace the interlock around my house. They also parged my foundation. The crew arrived at 7 on Monday as promised and finished the last work and cleanup the following Sunday at 4 by working 12 to 14 hour days (7 days straight). The crew were professional and polite and took the time to answer questions, show me the work at every stage and adjust as needed to ensure I was happy. The job was completed for exactly the price I was quoted and the results are beautiful and should last for years. My original request was for sod to be put down but it was too early in the season to order sod so they seeded the lawn and have been back to see that the grass is coming in well. I'm a very happy customer and have already hired them to come back to replace the fence along the side of my properly.

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Company Response

Hey Debra
Thanks so much for you kind words.
Glad your happy with everything, your deserve it your an amazing person.
Thanks
Jason
EPE Owner

mk
mk
1 review Ottawa, ON
4/10

Odd jobs around the house

We hired Jason for a few odd jobs around the house. Some of them were done very well. Others were left incomplete or the quality of materials used was sub par. Work completed in a week included drywall in the basement, in the dining room, changing the toilets to new ones for all the bathrooms, caulking all sinks in the home and painting certain parts of the home etc. Quite a few odd jobs.

Things done really well: polite staff, came on time the first week.

The work they did was well done in the living room. The paint and patch work, level of cleanliness was acceptable. The basement work was reasonably well also. Some parts underneath which are hard to see, were not done and there was a good 3 hours of clean up left for me to do after they left.

The caulking around some of the sinks initially was all peeling off. they came back to fix some of these, but others they said they would be back later to complete and have never come back.

The paint in the main level was fine, but in one of the bathrooms is quite bad. We asked them to come back to fix it. He made note of it, agreed to come back but never did. Eventually i offered to pay him more just to repaint, but he has never come back to complete this work.

The toilets were installed well. A couple of them leaked and the staff came to look at it right away. But that was all the after support he has sent.

I have reached out to Jason quite a few times before I have posted this add to give them fair chance since we are in a pandemic. I reached out to him August, October, December. In those conversations he said he would be in touch to follow up. However, he has not responded to my texts from January or February. The job started March 2020. If he finishes his work, it would be good. But since he hasn't been reliable I would not recommend home stars or this company or give them any more of my business.

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Company Response

MK, I understand you are not completely satisfied with the job we did for you and I would like to respond to your review.

The bathroom in the basement you are referring to, was in a very unsanitary condition when we began work. We did clean up after ourselves in the areas we worked on. If you spent 3 hours cleaning, it was not because of our work or any mess we left behind. You asked for one wall to be painted in the upstairs bathroom, which we did and it was mentioned to you that it would not match (even though we used the same colour) due to the fact that the other walls had aged with time. At that time you did not want to pay the extra to have the entire room painted.  However after seeing it completed it was obvious that the entire room really did need to be painted. You did offer to pay more, but I said I would come back and paint the room for you myself when I get a down day at no extra charge as we wanted you to be happy with the results. Unfortunately,  with Covid and the continual lockdowns etc., we have not been able to do any indoor work for quite a while now.  I am classified as being compromised and I need to be extremely cautious to keep myself, my employees and my family safe and healthy. I realize it has been a long time but it really has been out of my control. 

Our company prides itself on a job well done and we are sorry this has not been your experience.  Once Covid is over and we are cleared to return to indoor work, I hope you will give us the opportunity to return and complete the small areas you feel need attention. You said yourself we did a good job and I would like you to continue to feel that way. 

Jason

Private User
Private User
Private User reviews Toronto, ON
8/10

Driveway and walkway enhancement

Overall, Jay and his crew (shoutout especially to Adam) gave us a good experience. They were courteous, professional, and competent at all times. Jay was also visionary, helping us turn our idea into a plan and then a reality. And not a single cost overrun. The finished product looks fantastic and functions well for our requirements. On the flipside, I would, however, caution that there were some permit issues. More specifically, I asked Jay if we would need one for the job. He answered no. Once the job was done, we got a visit from bylaw, followed by a registered letter, to advise that the job was not compliant with city regulations (encroachments). To Jay's credit, once I advised him of the situation he got someone out ASAP to remove the illegal encroachment. I should also mention that after the first winter, one of the steps they laid came loose. Jay came out relatively quickly after I advised him of the issue then sent someone to fix what appears to be a failure of the glue. Overall I would recommend, with a caution to check your own permits and bylaws.

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Company Response

Hi
Glad your happy with everything, and we appreciate the opportunity. We really enjoyed doing the work for you and are very proud of the outcome.
Thanks
Jason

ash
ash
1 review Toronto, ON
9/10

Outdoor parging and walkway

Jason and his team did great work in fixing our crumbling cement walls and repairing our interlocking though out the front of our home and repairing our front area landscaping. We are very happy with the work. They were prompt and did the job as expected.

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Company Response

Hey Ash
It was our pleasure, thank you so much for the opportunity. Both you and your wife are super nice people. You dog is very cute as well. Anything you need in the future please don't hesitate to ask.
Thanks
Jason
EPE Owner

Private User
Private User
Private User reviews Vaughan, ON
10/10

Great job, carefully done with a smile

Our side and back property were regraded, interlock cleaned and relaid, parging all the exposed concrete and replaced a number of house bricks.
These areas were last done 35 years ago and the shift in the land resulted in pooling of water against the house. Justin and Jason had some creative ideas to improve the area with river rocks to replace “dead zones” where grass no longer grew.
Everything was cleaned up, rinsed and garbage disposed of.
We are very happy!

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Company Response

Hi,
Thank you so much for the opportunity, and really glad your happy with everything.
If you ever need anything in the future please don't hesitate to contact us.
Thanks
Jason
EPE Owner

Unny
Unny
1 review Ottawa, ON
10/10

Chimney, interlock, and driveway work

We chose Jason's company out of four in total. His quotes were reasonable and his responses to clarifying questions on my part were quick.
His own employees did the chimney and walkway interlock work, and a subcontractor did the driveway stripping and re-paving. His workers and subcontractors did a very good job without fuss, in the time promised, and cleaned up well afterwards. Some post-work adjustments we requested for the walkway to create a different type of curve was done without hesitation. Jason kept a close eye on the progress and quality of the work and communicated with us often to let us know in time when each work would start.
There was a possible delay with the driveway work on the part of the subcontractor but Jason, insisting that he will keep his word to us to do the work this season, persuaded the subcontracter to finish the job before the snow and freezing temperatures arrived.
The quality of all the work is excellent and I was impressed by Jason and company's commitment to their work and his honest communications. I have no hesitation in recommending his company for brickwork and other property enhancements.

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Company Response

Hi,
Thanks so much for talking the time to do the review.
I appreciate the fee back and I'm very glad your happy with everything we did.
please don't hesitate to contact me if you ever need anything in the future.
Thanks
Jason
EPE Owner

Guy in Ottawa
Guy in Ottawa
1 review Ottawa, ON
10/10

Brick work.

We had a brick pedestal that needed a full rebuild and many cracks between the bricks around the house. We also had all the caulking redone around the house and new parging around the garage. The work was well done and on time. The concrete that was added between the bricks is the same color as the pre-existing and it does not show that it was a repair. The pedestal looks like new. Tha parging was particularly well done.

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Company Response

Hey Guy
You very welcome.
Glad your happy with everything.
Thanks for taking the time to do this review.
If you ever need anything please let me know.
Thanks
Jason
EPE Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Expert Property Enhancements

Thank you for your interest in our company. Here is a little more information to help you choose us for your next project.
We are experts in interior and exterior home renovations and repairs. If you have been contemplating a major kitchen renovation or perhaps you are tired of tripping over the uneven interlock, we can help. We have done it all, big or small. Our goal is to complete the project on time, on budget and to exceed your expectations. Our team is dedicated to providing our clients with the highest quality of service. We take pride in our work and this is evident in the finished product.

If you would like more information or would like to discuss further, we are just click away. We will reply to your call, text or email promptly. We are happy to answer your questions and provide you with a free quote. Please read the reviews from our previous clients, we hope this will help convince you to be our next satisfied customer. Thank you for this opportunity and we look forward to working with you.

Call us today to schedule your appointment.
Website: www.epenhancements.homestars.com
Email: epenhancements@gmail.com
Phone: 613-915-9104

CATEGORIES
Chimney Build & Repair, Foundations, Interlocking Stone, and Masonry & Bricklaying
SERVICES
Bathroom Renovations, Basement Renovations, Kitchen Renovations, Any Room Renovations, Hardwood Flooring Install, Vinyl Flooring Install, Ceramic Tile Install, Kitchen Back splash Install, Bathroom Ceramic Upright Shower or Bathtub Install, Any Flooring Install, Framing, Drywall install, Drywall repair, Any type of insulation install, Crystal Clear Heat Shrink Window Insulation Installation, Any rooms wall, ceiling, door painting. Baseboards quarter round, Crown molding, 6 by 6 pressure treated wood retaining walls, Interlock retaining walls, Interlock install, Interlock lifting relay, Interlock repair, Power washing re-polymeric sand, Garage concrete floor repair, Garage epoxy floor install, Parging, Custom culture stone install, Brick removal and brick, replacement. Brick re pointers, Asphalt driveway repair and asphalt garage ramps.
WEBSITE
http://www.epenhancements.com/
PAYMENT METHOD
Any and all.
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 - 10 yaers
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