Supreme Energy Home Services

Heating & Air Conditioning
1873 Elmridge Drive Ottawa ON K1J 8G7
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Write a Review
HomeStars
Heating & Air Conditioning
Supreme Energy Home Services
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84%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Supreme Energy Home Services

Average customer rating:
9.2 10 (31 reviews)

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Peter
Peter
1 review Ottawa, ON
10/10

Duct cleaning

The guys were very professional and they did a perfect job. They took off there shoes and left the house cleaner than they started. The camera pictures of the ducts that were so clean did jt for me. Thank you guys would definately recommend

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Company Response

Thank you for your business! We always try to impress!

V. W.
V. W.
5 reviews Calgary, AB
10/10

Furnace repair

Our furnace had an intermittent issue with the burners not firing up. John arrived at our place about 2 hours after I called to enquirer about an appointment, having already done some research on the furnace model. He fixed the thermocouple, recorded the details of the part number in case it failed again, and gave great general advice about the furnace operation. Supreme’s rating on Homestars is well deserved - this was excellent service and I look forward to calling John in the future.

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Company Response

Thank you for the kind words. We look forward to working with you in the future as well.

Scott
Scott
9 reviews Calgary, AB
10/10

Gas line/humidifier/venting

We could use endless words to describe John and his team. Professional, personable, patient and flexible come to mind - everything we were looking for.
The team was quick and efficient in installing new venting for our hood fan

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Company Response

Thank you guys so much for the awesome feedback. We always strive to make our customers happy! We look forward to working with you guys again in the future.

wvmporter
wvmporter
3 reviews Calgary, AB
10/10

Hot water tank replacement

Relacement of hot water tank and repairs to bring peripherals up to code. John phoned me back with a quote almost as soon as I pressed “send” on the request for quote. Initially they were going to come out on Tuesday but had a cancellation and did the job for us on Monday. Landon came and replaced the tank and had to replace some parts to bring the tank connections up to code. He was efficient and did a great job. I am very impressed with John and the professionalism that was shown to us. I have huge issues with how poor service is in Calgary now, but that is not evident with these two gentlemen. I would definitely use Supreme Energy again and will advise others to call them too!!

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Company Response

Thank you so much for taking the time to provide your experience, we appreciate the kind words. We always strive to provide the best and most efficient experience. We look forward to working with you in the future.

CLAUDE in Mascouche
CLAUDE in Mascouche
1 review Clarence Rockland, ON
2/10

Replacement of Natural Gas Furnace and Hot Water Tank, and A/C- rebates

Purchased a new furnace, a new hot water tank and a new A/C unit for my home in Rockland from Supreme Energy, installed on 1 June 2018. Salesman informed me of the $2750.00 of rebates I would get with the purchase of these items. So far I have received a $400 rebate directly from Supreme Energy. Was told that an Energy Audit was required for the other rebates so I scheduled an audit which was carried out by The Home Inspectors Group/Ridge Energy on the 18th of July 2018. The inspector then informed me that only the furnace would qualify for a rebate if another item did qualify, but no other item qualifies. I therefore paid very good money for the replacement of Natural Gas Furnace and Hot Water Tank, and A/C unit where I was led by the salesman to believe that I would receive $2750.00 in rebates which is by far not the case.

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Company Response

Claude,

Thank you for taking the time to provide your feedback and I'm glad to hear that you received a $400.00 rebate directly from Supreme Energy.
As I assume you are aware, we are not responsible for the evaluation of a home energy audit.

If you would like to discuss this further, please contact us at 1.800.810.0019 or you may contact me directly at the number provided below.

I look forward to your call.

Best Regards,

John Changizi
Supreme Energy Home Services
403.978.7300

HomeStars in Calgary
HomeStars in Calgary
1 review Calgary, AB
10/10

Air conditioner repair

Our air conditioner started icing up and not working properly. It’s not even three years old. We called many other HVAC repair companies, most could not book us an appointment for up to three or four weeks, on account of the May long weekend and staff taking holidays.
We called Supreme Energy Home Services - John was immediately accommodating and arranged for same day service! Landen, the HVAC technician was very professional, and completed repairs diligently.
They plan to follow up next week to make sure A/C is working ok.
We are very pleased with Supreme, John and Landen and intend to have them handle all our A/C, furnace and plumbing needs in the future
(So relieved A/C working temps are going to be in the 20-28 c over the next week!)

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Company Response

That is great to hear! We're very happy to be able to help.

fishmanblues
fishmanblues
1 review Airdrie, AB
10/10

Water softener and thermostat

They are fast, do a great job, sell a great product at a great price and answered all my questions, we could not be happier, thank you

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Company Response

Thank you for the kind words. I'm glad we were able to answer all your questions. Please do not hesistate to contact us with any future questions or for any of your future HVAC projects.

Kyle &.
Kyle &.
2 reviews Cochrane, AB
10/10

Custom detached garage heater

We have been working to build a custom detached garage at our residence in Cochrane AB. As I am a mechanic by trade, I was looking to have the garage heated so that I am able to perform work in a comfortable environment. After speaking with John from Supreme Energy, we were informed of the different options that were available to us as a heating system. As John knew that I might be working with fumes/ exhaust as well as cutting materials, he suggested that we look at a radiant heating unit with a fresh air intake. After completing some research of our own, we agreed with the suggestion and moved forward with the installation of a Calcana 50 radiant heater. John also suggested that we install a Nest thermostat to match the thermostat in our home and provide us with the flexability to control the temperature of the garage from anywhere by using the app on our smart phones. The installation of the heater, gas line and thermostat were all very clean. As the structure that is being build is custom, John and his group had to think outside the box to complete the work required in a time effective manor while maintaining a seamless look and quality finish.

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Company Response

Thank you for the feedback. I'm glad you are happy with the quality of the install. Please keep us in mind for any future HVAC projects you or your friends may have.

Garreth
Garreth
1 review Calgary, AB
10/10

Furnace repair

John called me within 10 mins of requesting a furnace repair company. They had a technician call when we were home the next day and fixed my furnace at the same time. The invoice matched exactly what I was quoted on the phone. Thanks to John and Landon for the quick response and service!

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Company Response

Garreth,

I'm happy we were able to earn your business. Thank you for your feedback. Please keep us in mind for any of your future HVAC projects.

Rick Morrison  in Gloucester
Rick Morrison in Gloucester
1 review Ottawa, ON
10/10

Install Furnace

Awesome Service, Awesome after market care, they answer their phone or respond quick. I got 3 quotes and they weren't the cheapest company but I'm happy I picked them. I am contractor and work with trade companies all the time and I know when I'm getting good value. 5 stars.

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Company Response

Thank you for taking the time to write about your experience with us. Excellent customer service is what we strive for. I'm glad we were able to provide you with such great service! Please do not hesitate to contact us for any of your future HVAC projects.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Supreme Energy Home Services

Full Service HEATING & COOLING business servicing the Greater Calgary area (including Cochrane, Airdrie, Strathmore and Okotoks) We specialize in High Efficiency Furnaces, Air Conditioners, Hot Water Tanks, Tankless Water Heaters, as well as water purification and softening systems. *** Everyone always talks about quality, we have just been doing ...
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