Smart Choice Windows & Doors

Windows & Doors Installation & Service
Toronto ON M3J 2V6
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89%

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Reviews for Smart Choice Windows & Doors

Average customer rating:
9.6 10 (47 reviews)

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Greg in Pickering
Greg in Pickering
3 reviews Toronto, ON
2/10

Egress Window - Good window - Poor Install

I hired Smart Choice June 2018 based on their Homestars reviews and the fact that they said they specialized in egress windows, having done hundreds. I wanted a fairly big one and the one I bought is quite nice. I waited 1 winter to see how it fared and it's pretty good. Then forgot to post. So here is a 4 year report.
The window is very good. I'm overall very happy with the window. The window isn't the issue. It was the install. Smart Choice used an outside contractor to do the install.

Due to the size of the window, an exterior lintel was installed to support the brick. That was well done. But a lintel was required on the inside to support 3 joists. Not done by the Contractor.
Despite this I paid in full (mistake) and never received a receipt from Smart Choice. When I called to complain about the install, I was told that the installer "is the expert" and their work has a 25-year warranty, so there should be no problem.
I offered to pay the installers extra to install a lintel. They never returned my calls/emails. In the end I had to hire a proper contractor to finish the work (extra $1300+ dollars). It looks great.

My advice for an egress window would be to simply buy a good quality window but get a trusted competent installer (mason) to do the job, or find a window manufacturer that installs their own windows.
Bottom Line: Not a Smart Choice for me.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review. Sorry to hear about the issue you had but we never knew about it in the office. You should've call us and not offer extra to the installer. About the invoice, we always provide the invoice to our clients, we apologize if you didn't receive it, but we always could email it to you. Please provide us with you name and address that we could send you the invoice. Also that would be awesome to get some pictures of the job that done by our installer, if you have, to see if there is anything done wrong. Our installation crews working only for us and not hired from outside as you mentioned. We are happy that you are satisfied with our product but for the installation we could've fix if there is a mistake completely free of charge.

Thank you

Private User
Private User
Private User reviews Toronto, ON
10/10

Doors and windows.

I bought doors and windows. Amazing doors and windows qualit, great installation job everything is amazing clean quick and done perfect. I love it and happy that I got it from Smart choice window's and doors amazing work.

Approximate cost of services:
$19,700.00
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Company Response

Thank you for trusting our company. We are glad that you are happy with your new windows and doors.
Enjoy it.
Smart Choice team.

Jennifer
Jennifer
4 reviews Pickering, ON
10/10

Beautiful new front door!

I am very happy with my new front door. It looks beautiful and was installed quickly and easily. I didn't know what I really wanted, and they helped me choose what would look nice including the colour and glass insert. I would recommend this company for sure.

Approximate cost of services:
$160,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Jennifer for trusting our company. We are glad you are happy with your front door.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Windows, doors

Excellent customer service from the management department and the installers are very clean, respectful and accommodating. very happy!

Approximate cost of services:
$10,000.00
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Company Response

We are glad we made you happy. Enjoy and stay safe

Private User
Private User
Private User reviews Mississauga, ON
10/10

4 windows and 2 doors in Mississauga

Your team installed us 4 windows and 2 door. We are satisfied with the whole process! Great price and quality!

Approximate cost of services:
$4,500.00
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Company Response

Thank you very much for your positive review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great company and service

The crew was very professional and polite provided great service. The sales guys are the best!

Thank you guys for a great job

Approximate cost of services:
$10,000.00
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Company Response

Thank you for trusting Smart Choice Windows! We are glad that you are happy with our service.

exploredesignl in Toronto
exploredesignl in Toronto
1 review North York, ON
10/10

New Custom Exterior Door

Mike and team were excellent to deal with from the initial stages of the project to the installation. I required a custom door for my sunroom, and Mike proposed a budget friendly solution that is functional and aesthetically pleasing. Would highly recommend using Smart Choice Windows & Doors as they are responsive and professional.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Explore DesignL for such a wonderful review. We loved working with you as well!

Denis M.
Denis M.
6 reviews Vaughan, ON
10/10

New patio door

Smart Choice replace an old French door by a new patio door. Competitive prices, professional installers, high level of attention to details, left the house clean. Overall my experience was excellent.

Approximate cost of services:
$2,300.00
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Company Response

Thank you very much for your positive review. Our goal is to satisfy our client. Happy holidays.

889 C.
889 C.
1 review Toronto, ON
10/10

Door Install

Very professional! When a part of the door got loose they attended to the matter promptly and fixed it for us! Very happy and would recommend to other businesses.

Approximate cost of services:
$2,900.00
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Company Response

Thank you very much for your positive review.
Unfortunately sometimes there is also problems but we are trying our best to resolve it to make our customers satisfied.

Very Happy Customers! in Niagara Falls
Very Happy Customers! in Niagara Falls
0 reviews Niagara Falls, ON
10/10

Basement Windows Replacement

We had 5 basement windows replaced by this company and we're extremely satisfied with the whole process!
They had called our home asking if we were interested in replacing any Windows or doors. We never heard of them and they were calling from out of town . We decided to go ahead and get a price on our basement windows which are a fair size because we have a raised bungalow.
They made an appointment for the salesman to come and give an estimate.
They gave us a really affordable price and we were quite surprised.
We agreed to do them and then a second appointment was made the following week for the installer to come and measure precisely every window.
Within 2 weeks our windows were installed.
Exceptional work done by these installers. Very clean and did not leave anything unfinished. Can't say enough about them !
I will recommend this company to anyone needing new windows or doors!!!
The fact is no one in niagara falls ontario could come close to this price. The professionalism from this company was outstanding!
We now have energy efficient windows at a decent price

Thankyou again Avi, MIke and the Installers!!!!!!!
Much appreciated

Joe and Julie

Thank you again Avi,MIke and the

Approximate cost of services:
$2,600.00
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Company Response

Thank you for trusting Smart Choice Windows! We are glad that you are happy with our product and service and definitely will make your friends and family happy as well. Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Choice Windows & Doors

SMART CHOICE – WINDOW AND DOOR SYSTEM INC. We are one of the leading suppliers and installers of windows and doors in Toronto, that are specially made to save energy. Our large inventory includes every conceivable window and door styles that you can imagine, from sliders and casements to European style tilt and turns and picture windows to elegant patio doors to well-secured entry doors, complemented by a range of colors and maintenance free interior options.
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Our Windows and Doors are built to the highest industry specifications and all our window frames and sashes are fusion-welded in the factory, for that robust strength, with a lifetime factory processed seal for air and water leakage.
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Smart Choice window and door panes are manufactured with double seal insulating glasses with multi-point locking systems on the casement for greater security, convenient operation, cool style, and durability. Our manufacturing environment is 100% lead-free, and PVC safe manufacturing process.
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Any new windows and doors can bring up the value of your home considerably, more so with Smart Choice Window and Door System as they are crafted by homeowners like you with infinite care and well attentions to details, built using the finest materials with the most current technology. We guarantee your investment with the industry-leading warrant.

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Call us today for an estimate.

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