Fortress Windows & Doors

Siding
Toronto ON M1S 5B2
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Fortress Windows & Doors
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98%

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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (212 reviews)

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Elliott from Mississauga
Elliott from Mississauga
7 reviews Mississauga, ON
10/10

Front door, patio door

The entire process was professional and friendly. Richard was knowledgeable and helped us figure out exactly what would work best with our house and within our budget. The installers were courteous and efficient, and the final result was exactly what we wanted. We would not hesitate to go back to them again in the future for other work on our house and recommend them without reservation.

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Gryfin in Toronto
Gryfin in Toronto
0 reviews Toronto, ON
10/10

Window Installation and Consultation

Steve did a great job on my window installation and was even willing to come back to give me advice on a job that he didn't even do. I was hoping that he would be able to fix the job that another contractor had performed. Don't make the same mistake that I did and hire Fortress for the job.

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Repairing broken window

Herewith an interesting story & a great window company. My neighbour is an enthusiastic golfer and could not resist to practice at his backyard. One of his golf balls was sent through my window. Here I am, searching through the Home Stars site for a company to repair my broken window. Steve from Fortress Windows & Doors responded me promptly & gave me a reasonable quote. My window was repaired within a week. I am very happy with his work & professionalism. Highly recommended!

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Company Response

Well now, that's an interesting story and the first one of it's kind! We take care of people because we know each situation is important to the person facing that situation.
I hope your neighbour was courteous enough to tell "fore" to warn you of his errant shot! Steve

Jim and Anne
Jim and Anne
0 reviews , ON
10/10

windows and doors

Steve and his crew did a fantastic job replacing my old windows and doors I would strongly recommend fortress for your needs. I have just finished having my neighbors front door and screen door repaired by Steve and Richard they did a beautiful job and my neighbor who is blind loves the job as well.

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Company Response

Thank you Jim and Anne for your review. We all have the ability to do our jobs in a way that makes us feel proud and satisfied. At Fortress Windows and Doors we strive for excellence on every job so that not only do we feel proud and satisfied at a job well done, but so do you, our customer. Our ultimate satisfaction comes when our customers know that they made a wise choice when they decided to award us the privilege to do their project! Thank you for your business! Steve

Judy in Markham
Judy in Markham
4 reviews Toronto, ON
10/10

eaves and gutter replacement

We are very happy with our new eaves with guards. Richard was very helpful went above and beyond to make sure everything went smoothly. I would highly recommend them and wouldn't hesitate to use their services again.

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Company Response

Hi Judy, thank you for your review! Every job we do is important to us because we know that it's important to you, our customer...... we never lose sight of this! Quality products and workmanship is the foundation of our company and quick efficient service is also paramount if any of our customers ever run into a problem. We are always just a phone call away and will look after you. Thanks again for your business! Steve

Facey in Toronto
Facey in Toronto
2 reviews Toronto, ON
10/10

Small window made to window with well

Steve was wonderful...I emailed him a thousand times with questions ..he responded quickly. Our older home ..1918..foundation was no challenge for these professionals. A new large window done to perfection. They were amazing and provide safety for our granddaughter well they worked.

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Company Response

Hi Facey,
Thank you for your review! Your 1918 foundation did present some interesting challenges, but nothing our years of experience couldn't overcome. When hiring a team to do work at your home it's so important that they have the know how and integrity to do the job right, the first time. We pride ourselves at Fortress Windows and Doors by having only the best installation teams in the industry. All the best, Steve

Ken in Toronto
Ken in Toronto
1 review Toronto, ON
10/10

Fantastic door replacement start to finish

Steve and his team were great the whole way through. Their quote was exactly what the final price was, and the work was excellent.
Steve was always a pleasure to deal with and went above and beyond with his work and customer service. We were told what was going to happen through the whole process.
Also not to mention their prices are very competitive .

i have no issue recommending fortress windows, and have handed a couple cards out already.

thanks guys

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Company Response

Hi Ken, first let me thank you for your kind words and taking the time to write your review. We are totally thrilled when our clients are so pleased with the entire process from beginning to end - we strive for this on every project do. Do challenges happen from time to time? of course, but the key is how we handle it to make sure our customers are happy. We strive for excellence because we know your home is your castle! Steve

Scott Horsburgh from North York
Scott Horsburgh from North York
4 reviews Toronto, ON
10/10

Gutter Replacement

Steve immediately responded to my request and was by the next day to scope out the job and provide a quote. After leaving, Steve returned an hour later to show me a new product that would help prevent needles from an overhanging spruce tree. We truly appreciate his focus on providing the best solution possible. Steve's crew were profession and performed quality work, and did a great job cleaning up after. We are very please with the results and strongly recommend Fortress Windows & Doors.

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Company Response

Hi Scott, it was a pleasure doing business with you for your eavestrough (gutters) downpipes and the new pine needle "leafguard". The new innovative design keeps pine needles from getting into your gutters and clogging your downpipes. Your new 5" dark brown gutters and 3" x 4" downpipes will serve you well for the next 30 years. All the best, Steve

Horatio
Horatio
1 review Toronto, ON
10/10

A Company You Can Trust

Fortress installed three new steel entry doors, three windows, and replaced a double door with a picture window overlooking our garden (see photo). We are extremely happy with the work they did. Their performance was flawless from first contact to final cleanup. They brought creative thinking during planning and throughout the job. Their team genuinely cared about the quality of the final results. No detail was too small, nothing was overlooked. Richard was our estimator and main point of contact. He is accessible, friendly, exceptionally committed and conscientious. His attention to detail is precise and tireless. He made sure Fortress delivered everything that was promised. Steve and Dave worked for four days on site, with skill, passion and good humor. They consistently demonstrated exemplary craftsmanship. This is a company you can trust.

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Company Response

Hello Horatio and thank you very much for your glowing remarks. Attention to detail is always so important in the window and door projects we undertake. The finesse of the finished project separates the good from the excellent. We, at Fortress Windows and Doors, strive for excellence on every job we do because we respect you, our client and the fact that you placed your trust in us to perform with professionalism. We treat our clients the same way we ourselves would like to be treated!
Thank you again for your business Horatio, it was a pleasure working with you! all the best, Steve.

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows and Deck Slider Door

I changed 3 windows (1 in bathroom and 2 in bedrooms) and a slider door to the deck. The experience and quality of work from the quoting process to the end exceeded all expectations. The sales person and the installer (David) were punctual, professional, and knowledgeable in every aspect of the job. Will call them again and highly recommend their services/products.

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Company Response

Hello and thank you for your candid assessment of the experience you had with Fortress Windows and Doors. Our Motto of Quality Intregrity Value, runs true throughout the entire process, as you spoke of. We truly do care at Fortress because your great experience with our company usually means you will recommend us, without hesitation, to your friends and family! That's why so much of our business is done by referral! All the best, Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding, Windows & Doors Installation & Service, and Gutters & Eavestroughs
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
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