Smart Choice Windows & Doors

Windows & Doors Installation & Service
Toronto ON M3J 2V6
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Reviews for Smart Choice Windows & Doors

Average customer rating:
9.8 10 (45 reviews)

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ryan
ryan
0 reviews Oshawa, ON
10/10

Replacement of building windows

Smart Choice replaced approx 80 windows in our apartment building, they did a great job. very reliable.

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Company Response

Thank you Ryan for trusting our company for your property. We will do the best we can for other projects as well.

Private User
Private User
Private User reviews Toronto, ON
10/10

Number 1 windows and doors!!!

Had 7 windows installed and a patio door, the service was amazing people are super nice and quick. Came in and finished the job within 3-4 hours.
The quality of the windows in outstanding.

My neighbours keep asking me about my windows and keep giving me compliments that my house looks incredible.

Thank you “Home starts” you are the best

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Company Response

We are so happy to hear that you love your windows! Thank you very much for your review!

Tamara in Toronto
Tamara in Toronto
1 review Vaughan, ON
10/10

Great product and service

I am very happy with the service and product I received from this company. The sales agent was very helpful and professional with his knowledge. The installation were fast and the installer left everything clean.
Highly recommended!

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Company Response

Thank you Tamara! We appreciate your review and thank you for your recommendations.

asdf
asdf
1 review Toronto, ON
10/10

Great job!!!

After looking and searching for the best window company, I came across “Smart Choice” and I have to say, their name is standing for its meaning.
The customer service was on point, they had a huge variety of products to offer and the pricing was reasonable and affordable.
Lastly, the installers did a clean and a great job.
Thank you Smart Choice Windows &Doors Systems.

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Company Response

Thank you for your review ! We are thankful for all our customers. Making you happy is what we strive for !

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

The best company

Purchasing new windows is a BIG investment, and selecting the right products and company is an extremely time consuming and confusing process. After several quotes and trips to showrooms we selected Smart Choice Windows & Doors.
Professional quote, a great sales rep (Elinor), an experienced installation team, great products and value made this process worth while. After having seen the results I would "highly" recommend Smart Choice Windows & Doors. !!!

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Company Response

Thank you very much for a review! Our goal is to make our clients happy with our great products and prices!

Juliet in Toronto
Juliet in Toronto
1 review Toronto, ON
10/10

Door

I'm very happy with the services they have provided me. My house looks so good now with the new door. Thank you for an amazing customer service, and for fast and efficient work.

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Company Response

Thank you Juliet ! For your review. It was a pleasure to work with you.

steve
steve
2 reviews Toronto, ON
10/10

Window Replacement

I am very satisfied with the installation. The new windows are clean, fit well, and are very quiet. The windows face the street, and you can hear the difference in noise between the old front door and the new window. We're thinking of hiring them again to replace the front door.

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Company Response

Thank you Steve for your review! We will gladly help you with the door as well!

Alex
Alex
4 reviews , ON
10/10

New windows and Door

From start to finish, I was impressed with the entire team and process. The salesperson Avi was so helpful at selection and answered any questions I had. He was on time, very knowledgeable and was excellent with regards to communication. The installation team was amazing, clean and did a great overall job. Before they left they made sure that we were good with the final product and answered all our questions. Avi then followed up with us after the job was completed to make sure that we were satisfied with the final product. I'm very happy with the end results. I wouldn't hesitate to recommend them to friends and family.

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Company Response

Thank you very much Alex for your review. We are doing our best to satisfy our clients and will be glad to make happy with our great product all of your friends and family.

ANN in Toronto
ANN in Toronto
2 reviews Vaughan, ON
10/10

WISH I'D ORDERED 2 MORE CASEMENTS FOR LIVING ROOM

I can feel the difference right away. Wish I'd gotten the other 2 living room windows replaced too at the same time. I regret not getting 2 quotes; one for 10 windows, the other for 12. Now I want the other 2 done! The salesman is such a great guy, and the installers are very hard working; even in the cold weather they had when they came. I kept making tea for them so they can warm up. I hope to get a very very special price for the other 2 casements in the same size as the one you already supplied me with.

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Company Response

Hi Ann, thank you very much for choosing Smart Choice Windows & Doors for your window replacements. We had a great pleasure working with such a kind lady. Please feel free to call us anytime for future business relation. You may call your sales man to receive the quote for your 2 windows. Have a great long weekend!

Chris
Chris
3 reviews Toronto, ON
6/10

New Front Door - Decent Finish - Overall ok-ish customer service

Be advised of my story. After months and months of waiting (approx. 4) they came to install the door. The door was not what we discussed and it couldn't even fit the standard door latch we had chosen. (not exotic at all it was Schlage brand from Home Depot) and the glass insert was different from what we had asked for. After some discussion with someone in the office they agreed to redo the door. It took a very long time for them to remake the door and book a time to reinstall the door. few months later as we moved into fall we noticed a draft coming from the door and a visible gap became apparent in the seal around the door which I believe stems from the replacement door being made slightly too small. This was brought to the attention of the company on many, many occasions asking them to come and reseal the door/fix the issue. After some more delays and excuses the door was repaired.

Positives are:
After Making a door with issues they agreed to replace the door which shows they stood buy their product (this is key for me)
Door itself seems to be well constructed
They fixed issue with draft coming in.

Negatives are:
The replacement door did not fit all that well and was drafty
Getting them to repair the draft was like pulling teeth but they did it

Review has 1 previous version
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Company Response

Hello Chris! Sorry for the issues and troubles we made you. First about the glass! You choose a glass and then you change the design and unfortunately the sales rep didn't changed that in the contract, this is why the first glass was installed. The lock didn't fit cause of the shelve that you wanted to have on the door. But at the end we did replaced the whole door to your satisfaction. About the timing, unfortunately it takes a long time to get a custom door, especially painted. You purchased the door in April and it was installed in June, its a very fare time for custom door. For the draft i apologize for the inconvenience but i did speak to you and we did tell you that its been crazy busy cause of end of the season. I apologize again for a long time that the service is not done but that would be finished very soon. Hope to change your mind about our company soon. Sorry for the inconvenience.
Happy New Year!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Choice Windows & Doors

SMART CHOICE – WINDOW AND DOOR SYSTEM INC. We are one of the leading suppliers and installers of windows and doors in Toronto, that are specially made to save energy. Our large inventory includes every conceivable window and door styles that you can imagine, from sliders and casements to European style tilt and turns and picture windows to elegant patio doors to well-secured entry doors, complemented by a range of colors and maintenance free interior options.
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Our Windows and Doors are built to the highest industry specifications and all our window frames and sashes are fusion-welded in the factory, for that robust strength, with a lifetime factory processed seal for air and water leakage.
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Smart Choice window and door panes are manufactured with double seal insulating glasses with multi-point locking systems on the casement for greater security, convenient operation, cool style, and durability. Our manufacturing environment is 100% lead-free, and PVC safe manufacturing process.
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Any new windows and doors can bring up the value of your home considerably, more so with Smart Choice Window and Door System as they are crafted by homeowners like you with infinite care and well attentions to details, built using the finest materials with the most current technology. We guarantee your investment with the industry-leading warrant.

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Call us today for an estimate.

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