Rydel Roofing & Siding

Formerly Rydel Roofing Inc.
Roofing
ON
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Roofing
Rydel Roofing & Siding
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93%

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Reviews for Rydel Roofing & Siding

Average customer rating:
9.7 10 (51 reviews)

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Linda in Nepean
Linda in Nepean
1 review Ottawa, ON
10/10

Siding painted and replaced

My siding had been neglected for far too many years, to the point some of it had to be replaced (on the chimney). The rest was meticulously power-washed, primed and painted by hand, by master painter Joe. What an amazing transformation. The back of the house faces south so the sun had baked all the original coating off the siding, but when Joe was finished it looked brand new. And they use top quality paint that lasts for years. The workers were diligent, polite, friendly and cleaned everything up at the end of the day. Would highly recommend this company.

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Company Response

Thank you so much for the kind words, Linda. We really appreciate you taking the time out to share your experience with us. Wow, what a transformation to your siding, it looks wonderful. I know Joe really enjoyed working for your on this project.
If you ever need anything in the future you know where to reach us!

robert kaminsky from Ottawa
robert kaminsky from Ottawa
2 reviews Ottawa, ON
10/10

going above and beyond

Rydel roofing put a new roof on my house three years ago. A little while after the new roof was installed I started having a problem with a leak in my shower. My first thought was that there was a problem with the roof so I called them to inspect the roof. There was never any hesitation on their part. They said that as soon as they find the problem they will repair or replace any work that was required. They came multiple times in different conditions to try to determine what the problem was. The problem turned out to be a plumbing issue and not a roof issue, which they thought it might be from early on but at no time did they argue about coming to inspect my roof when I asked. Their customer service was excellent. Thank you Ryan.

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Company Response

Thank you for your kind words, Robert. We appreciate your review and thoroughly enjoyed working for you on this project. We value you as a customer, thank you for choosing Rydel Roofing!

THomeOwner in Nepean
THomeOwner in Nepean
1 review Ottawa, ON
10/10

My go to roof guy

Bottom line, Ryan and team responded promptly to my emergency roofing issue and were professional and thorough. Very pleased with the service and work, would strongly recommend these guys be your first call, as they are definitely mine!

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Company Response

We really appreciate the time you took to write this kind review. Our goal is to create an end product that people will love and recommend to others, so thank you for those kind words. It was our pleasure to complete your project.

Carl in Ottawa
Carl in Ottawa
1 review , ON
8/10

Honest work - overzealous sales person

Rydel was a reliable company, that showed up on time and were very easy to get in contact with.
They offered a great selection of product, and did a perfect job with the installation.

The only downfall is the sales person that came to my house sold me the company as being perfect and so much better then others. The company was pretty great, but far from perfect.

I picked up over 20 cigarette butts over my lawn. And when I went to throw them out in their garbage bin, I noticed beer cans. So there was some drinking on the job.

When I mentioned this to the salesperson, he said that was unfortunate and that the cigarette butts were very gross, but never offered to help me pick them up or anything.

All in all, honest company that did great work, but not as perfect as the salesperson promises you they are.

1 of 1 people found this review helpful.
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Company Response

Hello Carl, thank you for taking the time to provide some honest feedback on your experience. We are committed to improving every step of our process and this starts with receiving feedback from our client. I left you a message and will follow up to see when we can send someone over to finalize a clean up. I did a review with the crew and the cans came from one of our workers emptying out their vehicle into the dumpster. If there is anything else that we can be doing please just let me know.

Suzanne in Ottawa
Suzanne in Ottawa
2 reviews Ottawa, ON
10/10

Eavesdrough and roof vents

Would highly recommend this company. We found Rydel to be very professional and reliable and particularly appreciated that they did exactly what was agreed to and that the work was done on time. We even had one of the owner come and inspect the work to make sure we were satisfied. I have to mention Jazz who performed the work on our vents-what an awesome person. He will explain everything to you in great details and do a top notch job. What I can say is that this company is VERY SERIOUS about the work they do and perform to very high standards.

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Company Response

Thank you so much for the great review, Suzanne. It was a real pleasure to complete your project and we are thrilled that you're satisfied. Thank you for choosing Rydel Roofing!

Private User
Private User
Private User reviews Ottawa, ON
9/10

Steel Roof

We hired Rydel to remove our old asphalt shingles from our roof and replace them with a steel roof. We interviewed multiple contractors and afterwards, we felt Rydel had the most reasonable price in relation to the items and manner in which they proposed to do the job (we had other quotes for significantly less and significantly more, both of which we found disagreeable).

We had contact with Adel who sold us the roof and with Kevin who was the foreman on the job. Adel was very patient with us and explained the process well. Kevin was approachable and reacted to all of our suggestions and concerns in a timely manner. We had little contact with any other persons on the job, but when we did they were all friendly and respectful.

When we noticed there were still a few bits and pieces of the old roof that went astray around the house, someone came within a day of our call to do a more thorough cleanup for us. This minor issue is the only thing keeping this review from a 10/10.

We have had the roof now for about 3 months and there are no issues. Were there ever any, I have no doubt Rydel would have an open ear for us as they have had since the beginning of the project.

I would recommend Rydel to anyone looking for a quality steel roof at a justifiable price.

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Company Response

Thank you taking the time to express your thoughts on the job we did for you.We certainly value your feedback and are pleased that you are happy with the end result.Thank you for choosing Rydel Roofing and becoming another one of our valued clients!

Private User
Private User
Private User reviews Simcoe County, ON
10/10

roof shingle replacement

Amazing service, same day work completion, competitive pricing. Very professional. I was always kept up to date. Tanks to Frank and Sylvie the roofing consultants we met with. Thanks to Ryan Crouse part owner, who came to the job site and met with his crew to make sure everything was going smooth. I told my neighbour about them and he got his roof done with Rydel also.

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Company Response

We all strive to provide the best service for our customers and we appreciate the kind words.

L&K Follows in
L&K Follows in
1 review Ottawa, ON
10/10

Roof reshingled

We wanted to leave a review for Rydel Roofing because we were honestly blown away by the service and quality of work that Rydel provided.
Curtis and his crew did a great job. Also we would like to thank Sarah and Tom for all the quick replies and follow ups on any questions, concerns or requests for samples we had.
Sending us an email once the job was completed with the pictures of our roof was excellent as well. It is great to be able to see what it looks like up there.
Glad you knocked on our door Tom! Thank-you!

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Company Response

Thank you for your kind response, It was a pleasure working with you on your project.

Conrad in Ottawa
Conrad in Ottawa
1 review Ottawa, ON
10/10

New steel roof and eavestroughs

Bottom line first – Rydel installed a new steel roof for us at the end of the season, along with new eavestroughing. They were amazing all around and we would highly recommend Rydel Roofing, with no reservations whatsoever.
Ryan was very thorough, patient and clear in explaining the pros and cons of the various options for our roof. He was consistently professional and pleasant and inspired the trust he then lived up to. I particularly appreciated that he always answers his phone and responds immediately to any questions or concerns.
As for Kevin and his team of Avengers (they were super!) I can’t say enough good things. They worked hard under sometimes brutally cold conditions and didn’t cut any corners. I went up on the roof a couple of times while they were working and Kevin patiently answered all my questions while continuing to work very carefully. Great team, great job.
I could say more about Rydel but I think you get the picture.

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Company Response

Thank you soo much Conrad. We hold high praise for our metal crew and have great pride in them. We are very happy that you are pleased with the work and home you enjoy it for the many years to come.

François in Toronto
François in Toronto
1 review Toronto, ON
10/10

New roof reshingled before sale

We had our roof reshingled by Rydel Roofing last fall prior to selling our home and we are very satisfied with the work.
We received quotes from 4-5 companies, but it was immediately clear after meeting with Adel that Rydel Roofing would be our choice for the project. He described the options, pricing, guarantees and process very clearly, and demonstrated a sincere and professional attitude and passion for his work and our project. Throughout the job, the crew was always in touch with us, explaining where they were with work and making sure we were ok. The roof looks great and no mess or leftovers to be seen. Very professional. Thanks guys! Oh and we sold our home within a month.
Rydel Roofing are highly recommended!

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Company Response

Thank you so much for your kind words François. Adel is very knowledgeable and passionate about Rydel roofing and the industry and is more than content to help homeowners with their projects. It was a pleasure working with you on your project. We appreciate the time you took in reviewing us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rydel Roofing & Siding

Recently awarded the title of Best of Eastern Ontario for Roofing & Siding companies by HomeStars, Rydel Roofing has more than 30 years of experience as Ottawa's premier roofing service companies. Boasting an A+ BBB Rating, a perfect Facebook Review score and a 97% customer review rating on HomeStars, our business is driven by a passion for elevated customer service, quality craftsmanship and old fashioned honesty. We have been certified to install almost every major roofing and siding product in North America so you can rest assured that our projects are covered under warranty.

Need financing? Ask our team how you can get 24 month ZERO INTEREST equal payments on your latest project! 

Services/Products:
Asphalt Roofing, Metal Roofing, Flat Roofing, Roofing Repairs, Eavestrough and Gutter, Siding, Roofing Products, Roofing Ventilation, Commercial Roofing, Residential Roofing

Brands
IKO, CertainTeed, Owens Corning, BP, GAF, James Hardie, Genteck, Euroshield, Wakefield Bridge, Heritage, Ameri-Cana, Junior H-F, T-Rex, Velux Skylights, Duraflow, Venmar

In business since: 2012

http://rydelroofing.com/
1800 Woodward Dr, Ottawa, ON K2C 0P7
(613) 656-8606

CATEGORIES
Roofing and Siding
PRODUCTS
Eavestrough and gutter, roofing ventilation, roofing products and roofing skylight
SERVICES
When you need siding and roofing services in Ottawa and surroundings area, you want a team that can quickly arrive onsite to complete the task. We have teams of qualified workers for both residential and commercial clients that are ready to respond quickly and effectively when you have a roofing problem that needs prompt attention. Our services includes roofing, siding, roof repairs, evastrough, snow and ice removal, soffit and fascia
BRANDS
IKO, CertainTeed, Owens Corning, BP, GAF, James Hardie, Genteck, Euroshield, Wakefield Bridge, Heritage, Ameri-Cana, Junior H-F, T-Rex, Velux Skylights, Duraflow, Venmar
STYLES
Ashphalt, Metal, Flat, Commercial, Residential
SPECIALITIES
100% customer satisfaction and 24/7 emergency service for roof repairs
WEBSITE
https://rydelroofing.ca/
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
50
RETURN POLICY
100 Satisfaction Guaranteed
MEMBERSHIPS
Ottawa Home Builders Association, WSIB, Aviva Third Party Liability Insurance, Baeumler Approved
LIABILITY INSURANCE
Yes
DIPLOMAS
Engineering - Carleton University
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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