Canadian Heating And Air Conditioning Inc

Heating & Air Conditioning
Burlington ON L7R 4J4
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Heating & Air Conditioning
Canadian Heating And Air Conditioning Inc
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88%

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Reviews by rating (past 12 months)

Reviews for Canadian Heating And Air Conditioning Inc

Average customer rating:
9.6 10 (160 reviews)

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Mike Young in Oakville
Mike Young in Oakville
1 review Oakville, ON
10/10

Maintenance and New Furnace installation

Hans has been maintaining our furnace and A/C for about four years. He has always been reliable with regard to time, thorough and technically knowledgable. When he initially advised about a year ago, and repeated the caution a week or so ago, that the heat exchanger was looking stressed, he told us without pressure that we should consider upgrading to a high efficiency furnace. We did not want to find ourselves without heat if the furnace broke down on the coldest day.
The replacement with a Napoleon furnace went quickly and very efficiently - installers were excellent. Polite, informative and cleaned up well at the end. It is a pleasure to find such good service. Hans arrived as the installation was completed and checked it out. No problems at all.

Approximate cost of services:
$3,600.00
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Company Response

Thanks for the great review. Fantastic to have such feedback from good customers.
Its a real team effort when changing out someone's home heating system we are glad to hear such positive feedback.
Enjoy your new Napoleon furnace. Thanks again for buying local.

Lucy in Oakville
Lucy in Oakville
4 reviews Oakville, ON
10/10

New Furnace

The guys at Canadian Heating and Air Conditioning are great! While some of their competitors try to sell us high-cost monthly rentals and unnecessary improvements, this company sold us exactly what we wanted and at a great price. They were pleasant, professional and knowledgeable. The installation was on time. The installer was friendly, knowledgeable, efficient and clean. They promised a 3-hour installation and that's what we got. Later that day, the service rep dropped by and did a quality check on the installation. He answered all our questions too. What a great company! I highly recommend them.

Approximate cost of services:
$3,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your great review. We are very proud of our install team they are amazing at what they do. We will pass your review on to them. Thanks again have a great day.

Anna Montalbano in Burlington
Anna Montalbano in Burlington
1 review Burlington, ON
10/10

Excellent Customer Service!

Excellent service! I called Canadian Heating and Air-Conditioning after viewing the ratings and positive comments on HomeStars…and they certainly lived up to my high expectations! We needed to have my mom’s furnace and “troublesome” humidifier inspected to ensure everything was operating properly. Hans, the technician is great! He is very knowledgeable and informative not to mention... polite and personable. He explained the furnace problems, made the repairs and provided a walk-through of what he had done. Thank you C.H.A.C. for making our experience a headache-free one! Old fashion customer service at its best! We will definitely be using them going forward!

Approximate cost of services:
$140.00
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Company Response

Thank you for such a fantastic review. Its good to hear such positive feedback from the field directly from the customer. Have a great week.

Private User
Private User
Private User reviews Burlington, ON
10/10

Furnace

We called Hans as the furnace stopped working. He came within the hour and was able to get the furnace working and the heat back on. Another furnace inspector misdiagnosed the problem stating we just need new filters.

Approximate cost of services:
$150.00
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Company Response

Thank you for your great positive review. Great to hear we were able to get to you so quickly for your repair. Thanks again.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnace maintenance that warranted new furnace and humidifier replacement.

We have been waiting for the day when we would be told to replace our very old furnace and when that day finally came we were very happy with the service we received from Canadian. Will definitely recommend them in the future.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for taking the time to give us such great feedback. Its referrals from customers like you that are greatly appreciated. Have a great weekend. Thanks again

Karen in Burlington
Karen in Burlington
1 review Burlington, ON
10/10

New Napoleon furnace

I am very satisfied with my new furnace. The team was friendly and professional. They made sure I was comfortable and informed about my choices and happy with my product. Excellent job.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Karen for the great review. It was a real pleasure to meet you and provide you with our services. Thanks again.

RBates
RBates
1 review Hamilton, ON
8/10

Furnace evaluation and repair

Good technician, identified all the issues and repaired the most urgent. I now have a plan to proceed

Approximate cost of services:
$350.00
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Company Response

Thank you for your review. We appreciate your input and glad you now have a plan to proceed with your furnace.

Murray
Murray
1 review Oakville, ON
10/10

Furnace inspection and replacement.

Honest. Quick response and turn around time. Very clean and professional installers. All appointments were on time.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your positive feedback. It was a tough install for the installers. However very happy that it all worked out. Thanks again as we appreciate your business.

Faye
Faye
1 review Hamilton, ON
10/10

New Napoleon Furnace

Work was done on time. No extra fees. They were clean polite and a pleasure to have in our home.

Approximate cost of services:
$3,900.00
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Company Response

Great to hear positive feedback of all the things we strive to excel at. Thank you

Private User
Private User
Private User reviews Burlington, ON
10/10

Humidifier installation

The two service men were both courteous and answered all my questions. They were late but called to let me know. Worked with them in the past and will call them again in the future.

Approximate cost of services:
$400.00
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Company Response

Thank you very much for your great review.

It does happen on occasion technicians can get behind near the end of their day.

Glad to hear they called ahead to let you know. Thanks again we appreciate your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Heating And Air Conditioning Inc

As a locally owned and operated heating and cooling company in Burlington, at Canadian Heating & Air Conditioning customer service is our first priority. Whether you need your furnace replaced or air conditioning repaired, our knowledgeable team is able to meet your needs. We specialize in furnace repair and air ...
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