As a first time homeowner, I was faced with replacing 30 year old furnace and AC and 10 year old rental water heater. After getting quotes from several companies in the area, it was clear that Canadian Heating and AC was the company to go with. Canadian's quote was several thousand dollars less than other major HVAC companies, they offer better quality made-in-Canada equipment, and are very clearly a customer centred company. They are in a league of their own when it comes to quality of equipment and installation, price, customer respect and zero pressure sales. Rene answered all my questions quickly and was completely honest about the most cost-effective options. He also was very understanding in dealing with the condo board to get approval for the direct venting of furnace and water heater. The installers (Brandon and Josh, I think...) were very clean, efficient and respectful in their work. During the follow-up appointment with Rene after installation, he went through a checklist to make sure everything was set up correctly and took care of registering my new equipment with Napoleon. The whole process with Canadian Heating and AC was entirely smooth painless. Almost too good to be true!