Aire One Heating & Cooling Kw

Heating & Air Conditioning
1069 Victoria St. N. Kitchener ON N2B 3C7
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Aire One Heating & Cooling Kw
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95%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (945 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Water heater replacement

My water heater was leaking a little from the bottom. It was a rental. Two service guys,Charlie and Aric, came in and very efficiently removed it and replaced it with a new one. They followed Covid safety protocols, were personable and helpful. Thanks very much.

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Private User
Private User
Private User reviews Kitchener, ON
10/10

Furnace maintanance

Adam did a through job checking our furnace. He explained all his work and was professional. Air One is fortunate to have such a great team member in their business.

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Company Response

Thank you for your review! We are thrilled to hear that Adam took excellent care during your recent furnace maintenance appointment. We look forward to hearing from you in the future!

Thank you for choosing Aire One Heating and Cooling, we appreciate your business.

Brian
Brian
0 reviews London, ON
10/10

Furnace and A/C installation

Our furnace was tagged out of service by the big furnace and hot water heater rental company, but they would not do anything about it for two days. Adam from Aire One called me 30 minutes after I contacted him He knew I was without heat, just 2 days before Christmas. Adam was able to set me up with an available rebate and saved us money. Mackenzie and Jordan came to our house the same day that we talked to Adam and installed our furnace so we would not be without heat. They were very professional and did outstanding work. Fast and top quality. Answered any and all of my concerns. They are welcome in my house anytime. I was a long time big furnace and hot water rental company customer but after what Aire One did for me here, I will never go back. Thank you Aire One for being there for us.

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Company Response

Thank you, Brian!

On behalf of the Aire One team, I would like to thank you for taking the time to leave this excellent, detailed review about your recent experience with us. Here at Aire One, we understand that a furnace issue can be a stressful event and we strive to do everything we can to get you comfortable again. It is our priority to provide professional, dedicated and efficient service and it sounds like we hit the mark with you.

Thank you for selecting Aire One Heating and Cooling, we value your business.

Sean in Toronto
Sean in Toronto
0 reviews Waterloo, ON
10/10

Water Heater

No issues to speak off, very professional and done in timely manner. I would recommend Air One to family and friends. I have noticed the difference between the old and new water heater.

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Company Response

Thank you, Sean!

It's great to hear that you are able to notice the difference with the new water heater we installed in your home. We appreciate your personal recommendation!

Thank you for choosing Aire One Heating and Cooling, we appreciate your support.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Service

Eric came and identified the problem right away and ordered the necessary part. A few days later, Adam came and installed it quickly and efficiently. Thank you for such great service.

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Company Response

Thank you for your review! We are thrilled to hear that our team members Eric and Adam were able to take care of the concern with your furnace. We look forward to hearing from you again!

Thank you for choosing Aire One Heating and Cooling, we value your business.

Tim
Tim
1 review Rockwood, ON
10/10

Furnace maintenance

Troy from Aire One completed annual maintenance on our furnace today. He arrived punctually within given time frame, and completed his task in a highly professional manner. He was knowledgeable and answered all questions. Troy was very polite and personable, while working efficiently, leaving us completely satisfied with the experience.

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Company Response

Thank you for your review! It sounds like our team member Troy checked all the boxes during your recent annual furnace maintenance appointment. Our team members strive to provide prompt, friendly and informative service and it sounds like we hit the mark with you.

Thank you for choosing Aire One Heating and Cooling, we value your business.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Furnace, air conditioner and water softener replacement

Happy to recommend Aire One KW after they replaced our furnace and water softener. Flo and Dave and team were professional and showed a breath of knowledge and experience solving a number of unexpected issues that came up during install. In addition they informed us in detail of concerns we need to forward to gas company. They were approachable and took all the time needed to answers and address any concerns. Rick was easy to deal with during the sales processes and pricing was competitive.

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Company Response

Thank you for your review! It's wonderful to hear that your recent experience with the Aire One team was exceptional. With over 30 years of experience in the HVAC industry, we set the bar when it comes to providing professional, informative and efficient service. We look forward to hearing from you in the future.

Thank you for choosing Aire One Heating and Cooling, we appreciate your business.

Paula Martin
Paula Martin
1 review Guelph, ON
10/10

Service - Furnace

I had a small problem with my furnace so telephoned Aire-One and spoke to Manu who was very nice. Darren, a technician with Aire-One, arrived right on time and fixed "the small problem" quickly. He also checked out the rest of my furnace and checked the filter to make sure it was in properly. Aire-one is lucky to have such good employees as Manu and Darren. I also talked to Kevin, the owner of Aire-One and he was excellent also. I have an insurance plan with Aire-One and I'm happy to have it. I didn't pay for this service call.

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Company Response

Thank you, Paula!

We are thrilled to hear that Manu, Darren and Kevin all took excellent care during your recent experience with Aire One. With over 30 years of experience in the HVAC industry, we set the bar when it comes to providing friendly, helpful and professional service. We look forward to hearing from you in the future!

Thank you for choosing Aire One Heating and Cooling, we appreciate your business.

Private User
Private User
Private User reviews Elora, ON
10/10

Great service

Our furnace was in need of a repair and due to the cost and age we decided to replace it. Tariq and Hamed came for the replacement and did an efficient and timely job and took care to clean up and take all materials away from the new furnace, as well as the old one. Thank you for a job well done. All just before Christmas.

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Company Response

Thank you for your review! We are thrilled to hear that everything went so well during your recent furnace installation with Tariq and Hamed. We strive to provide tidy, professional and reliable service and it sounds like we hit the mark with you.

Thank you for selecting Aire One Heating and Cooling, we value your business.

Matt G
Matt G
0 reviews London, ON
10/10

New HVAC install with humidifier and iWave

The installers Mackenzie and Jordan showed up on time, worked efficiently and with great care for quality. They followed Covid safety precautions to keep everyone safe. The home was left as it was found with a professional installation and very comfortable clean air. From the first call to the installation the staff were very helpful and responsive.

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Company Response

Thank you, Matt!

It's great to hear that Aire One provided you with an exceptional overall experience during your recent furnace installation. Safety has always been a priority for the Aire One team, however during these uncertain COVID-19 times, it matters now more than ever. We look forward to hearing from you in the future!

Thank you for choosing Aire One Heating and Cooling, we appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 30 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, air quality products, filter.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HUMIDIFIERS
BRANDS
YORK, CARRIER, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD
SPECIALITIES
heating, cooling service and installation.
WEBSITE
https://aireonekw.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
58
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.