My air conditioner stoped working. Called aire one. They sent Robert , who was very friendly. Taking time to explain what was wrong. He Fixed my air conditioner by replacing a capacitor. Unit is now working great.

Jason and Austin were both professional and personable. They came in used drop clothes, cleaned up, and were efficient. I was able to get everything installed within 48 hours of my initial appointment. I would highly recommend them and Aire One if you are looking for a new AC unit or furnace.

Wonderful service from Dave and Darren. Even relocated our Ac when asked. I would highly recommend this pair to do work. They even swept my floors at the end of the job.

My new Carrier air conditioner was installed at my home in Guelph on June 22, 2020 by Dave and Ricardo from Aire One Heating and Cooling KW.  Dave and Ricardo clearly explained the steps of and the approximate time elapse for installation.  They also provided valuable operational and maintenance advice.  After installation, all work areas of my home were left clean and tidy.  The new air conditioning system is keeping the home interior at very comfortable temperatures and rates of humidity.

Robert took the time to explain why my A.C. unit was expelling water and what to do if it happens again. He went on further the explain The difference between the two most common A.C. issues (clogged tube/frozen coils) and how to detect between them and what to do. Very informative! Thank you!!!

These Guys were amazing!!
And particularly the Service Tech Vahid What a Great Guy, so continuous about our pets and doors while working and making sure that we understand what he was doing and the costs,
Thank You !!

My parents are in their 70-80's and live by themselves in a newer Laurelwood neighbourhood in Waterloo. Last November 2019, their furnace blower fan was making a rattling sound. I took a look and it appeared that it was a bad bearing. I have an engineering background and would have normally fixed it myself but a family member was in the hospital that I was helping so asked my parents to call a furnace company to get it repaired. I looked online and thought cost would be around $2000. So my parents got it repaired in December 2019 and didn't say anything to me (knowing that I was busy helping at the hospital).

Then in February 2020 while I was visiting, I saw the invoice from Aire One KW for $10,000.50! Looking closer, it appeared that Aire One KW replaced the ENTIRE furnace AND also replaced their water softener and air conditioning unit! When I asked my parents what happened and they said that they thought it was odd as well but they said that Aire One said something about everything working together and that everything needed to be changed... any my parents TRUSTED them. Note that besides the blower fan rattle, everything else was working fine and the house was newer as well.

When I called Aire One about this around March, they just said things like "isn't it worth it for the peace of mind that your parents have new items?"... I also asked what was wrong with the water softener and air conditioning unit and they said, it's impossible to test the air conditioning unit in December when temps are cold outside and asked me how I knew that it wasn't broken... They offered to refund the money and remove the new furnace, water softener and air conditioner unit but can't put the old ones back since they were already thrown out (tell me if that offer makes any sense). Since conversation wasn't going anywhere, I asked that they talk to their superior and ask them to get back to me. A few days later they called back and offered a free bag of salt for the water softener. I was very angry but needed to let it go because it was making me a not a nice person to be around. I'm choosing to write this review now just as a warning to others.

Darren and Dave are amazing guys. Professional with their work.
Excellent introduction and presentation.
Great explanation on how to operate the air-condition.
Winter protection guide (exceptional).
I will always recommend them.

Thanks Guys.

Felix

We are very pleased with our purchase of a new furnace and air conditioning system from Aire One. The installers Tariq and Tes were very pleasant and very professional. They arrived on time and worked hard. We were really impressed with how respectful they were of both us and our home. I would highly recommend this company to anyone looking to replace their home heating and/or cooling system. They deliver exactly what they promise!

I had a furnace and air conditioner replacement this month. Scott and Ryan did a good job doing the installation. Both of them are very professional and all the concern or question that I asked they answer it and explain it very clear. I will recommend the service of Aireone for a job well done.