Aire One Heating & Cooling Kw

Heating & Air Conditioning
1069 Victoria St. N. Kitchener ON N2B 3C7
Write a Review
Write a Review


Instagram
HomeStars
Heating & Air Conditioning
Aire One Heating & Cooling Kw
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1135 reviews)

Sort by

Cindy
Cindy
1 review Kitchener, ON
10/10

Wiring issue

Eric was here to do a furnace tune up the other day. The next day we had a wiring issue with our furnace. It was the furnace switch that was defective. He replaced it. Furnace up and running again. Thanks so much Eric

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Mario
Mario
0 reviews Kitchener, ON
10/10

Furnace tune up ac dia

Eric spent a long time inspecting my furnace and fixing my ac. I was thinking I needed a new one but it was quickly fixed. Thanks so much for being honest

Approximate cost of services:
$160.00
Was this review helpful?
Samuel in Kitchener
Samuel in Kitchener
1 review Waterloo, ON
0/10

Botched Installation of Furnace & Heat Pump

I rarely write negative reviews, but I feel I need to share my poor experience with Aire One in the hopes that others don't have to go through anything similar.

In late July, we used Aire One to purchase and install a new furnace and heat pump. During the initial visit from the sales person, we were told that a small hole may have to be made in the ceiling of a new bathroom we had just built in the basement, in order to run some venting. We were assured that a ceiling panel would be placed over the hole to make it appear like nothing ever happened. However, after the installation, we were left with a large gaping hole that was not covered at all. Aire One advised that a drywall repair would be required to fix the ceiling, but Aire One is not willing to fully cover the cost of the drywall repair from the damage that was done by their installers.

Fast forward a couple months into the fall, and we decide to turn on the heat. To our utmost suprise and dismay, we only feel cool air coming through the vents when turning on the heat. After multiple service calls from a number of different Aire One technicians, we were told that heat could only be delivered via the furnace and not the heat pump. This was due to a botched wiring job from their original installation, and now we are still waiting for the wiring to be fixed so we can hopefully use the heat pump that we invested in.

Overall an extremely disappointing experience, and certainly would not recommend Aire One to anyone.

Approximate cost of services:
$15,000.00
Was this review helpful?
Samantha
Samantha
0 reviews Kitchener, ON
10/10

Furnace tune up

Eric did a wonderful job inspecting my furnace making sure I was ready for the winter. I even signed up on a protection plan so I have peace of mind. Thank you Eric and aire one

Approximate cost of services:
$100.00
Was this review helpful?
Marlene
Marlene
0 reviews Kitchener, ON
10/10

Humidifier install

Eric installed new humidifier. Looks great. Very happy with Aire one. Thank you Eric and Aire one

Approximate cost of services:
$700.00
Was this review helpful?
Private User
Private User
Private User reviews Guelph, ON
10/10

Furnace information/selection

Craig was very informative and gave detailed information that helped us decide on the best furnace for us!

Approximate cost of services:
$12,345.00
Was this review helpful?
Krista in Newmarket
Krista in Newmarket
1 review Kitchener, ON
8/10

Water softner replacement

Cesar was very helpful and knowledgeable. Told me what need done and the cost before hand.I would recommend him to everyone. I give him 5 stars.

Approximate cost of services:
$0.00
Was this review helpful?
San
San
0 reviews Kitchener, ON
10/10

Furnace tune up

Eric did a great job inspecting my furnace. Can't wait for the cold weather. Thank you Eric

Approximate cost of services:
$200.00
Was this review helpful?
Cl
Cl
0 reviews Kitchener, ON
10/10

Fix ac. Coil cleaning and furnace tune up

Eric was great. Fixed my ac. Cleaned my coil outside and did a furnace tune up. Did a wonderful job. Thank you so much

Approximate cost of services:
$700.00
Was this review helpful?
Private User
Private User
Private User reviews Guelph, ON
10/10

Furnace service

My annual furnace service was completed by serviceman Craig. Work was done efficiently. He explained the work thar was done and provided suggestions for more efficient operation of the furnace. Very happy with the service.

Approximate cost of services:
$100.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 30 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, air quality products, filter.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HUMIDIFIERS
BRANDS
YORK, CARRIER, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD
SPECIALITIES
heating, cooling service and installation.
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
58
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.