Returned from vacation to find water running out from under furnace - AC leaking! Hargrave has been my go-to HVAC service provider since my furnace blower packed it in a few years ago. Called for a diagnostic visit which they were able to do within 48 hrs - busy & HOT summer!
Long story short, old Carrier AC (circa 1978) was leaking inside the condenser coil area and the cost to band-aid a solution was somewhat prohibitive. Ordered replacement high-efficiency 2.5T Carrier unit and Hargrave's installation crew arrived about a week later - I did mention it was a busy & HOT summer!
Removal of old system and installation of the new much more efficient unit along with upgrading the external electrical connection to current code was accomplished without a hiccup in only a few hours. I was very pleased with the crew's professionalism and even more pleased that the house temperature was below 30 degrees Celsius again! Though not in the scope of work, they easily accommodated my request to remove and dispose of the old, inoperative power dehumidifier, patching up the holes in the duct work.
And finally, not only did he waive the call-out fee for the diagnostic, but Steve @ Hargrave did give me quite a nice discount on the overall project. Overall, I am very pleased with Hargrave and will continue to rely upon them for all my HVAC needs.