tl;dr I am a single, middle-aged woman living in a detached house and I would have no hesitation recommending Hargrave. In fact, I hired them twice.
My furnace was chugging along noisily but I was paying way too much to heat the house to 18C (64F) the first winter I lived in my house. Then I broke my neck and replacing the furnace became a priority for safety and comfort. I was referred to Kevin by a friend who had done a similar upgrade. Hargrave (Marcus and Ryan) replaced my ancient furnace with a hybrid Carrier unit - smaller (60K BTU) furnace in the basement and large (2 ton) heat pump in the same spot as the a/c. Marcus and Ryan worked quickly despite not great weather conditions and needing to rebuild a smaller plenum unit. They were very respectful and left minimal clean up. My gas bill immediately dropped and my hydro bill increased slightly despite setting the main floor heating temperature to 21C (70F) and my broken neck really appreciated the extra warmth.
I asked Kevin to come back and quote me on a smaller heat pump unit for the upstairs (south and west facing) main bedroom which gets unbearably hot on sunny days. The new hybrid system in the basement is pushing cold air to the rest of the house but the duct run to the main bedroom is too long and likely not insulated. Kevin quoted me on a 6,000BTU ductless high wall unit and sent (another) Kevin and Sam to install it in under a week. They were quick and there was almost no noise or clean up.
Now that I have the smaller unit cooling the upstairs, I can set the main floor temperature two degrees higher which means the basement isn't a meatlocker. The entire house is much more comfortable and I don't think I have ever slept so well in my house in the past two years until Hargrave upgraded my HVAC system.
- Approximate cost of services:
- $15,000.00