Biscaya Home

Bernardo and his crew did a great Job. He, his crew and even his family helped to get the job done. They are very easy to deal with, very understanding and accommodating, and are trustworthy. We're glad that our friends recommended them to us and we have already recommended them to our friends who need to finish their basement in Oakville.

I hired Biscaya Home Rennovations for a full ground floor renovation including new floors, kitchen, main stair refinishing, baseboard installation and painting of all interio walls.
Bernardo, Brenda and his crew is a group of reliable Profesionals that delivered the project, from demolition to finishes with honesty, excellent knowledge and patience with all our requirements. My wife and I are really happy with his Job and no doubt that I will hire them for future projects.

I just had a backyard deck installed in my backyard I just want to say that Bernardo's group of men did a beautiful job on my deck they were very professional and the design that Bernardo came up with is AWsome I would recommend this company to anyone that needs any work done on in or around the house can't wait for my next project to be done.
Thank you so much guys really enjoying the deck Sam

Your inspector made an excellent job, inspecting the house than we want to buy, and made a good recomendations.

We had a very very bad experience with this company and its operators. We invited Bernardo to our house and showed the job to him and nothing was kept in secret or for doubts. He agreed on all the job work and expected to gave us a quote. Quote was giving after few bargains it was accepted and work flow was decided.
1. Please be careful what they agree verbally it must be on the quote otherwise they would use that as weapon to charge extraordinary for small and important jobs during the renovations of already ripped off walls and floors and you have no option but to accept it. Any design flaws even though prepared by them you have to pay the price as they quote you to fix those.
2.When we had some dispute about some of the jobs he refuse to do even though agreed to do earlier, According to them all job descriptions agreed on email related to that quote has no legal value.
3. When you miss something in the quote or contract they charge you premium price for eg: Putting a water pipe for Ice maker Refrigerator cost us $300 + Tax but when they mess up on their part they expect you to deduct $50 or $100 for a $450 item. For Eg: Their employees mixed up grout in our new kitchen Sink and they said its an accident and they are not going to change the sink but would like to take $50 off the total payment.
4. We had customized kitchen and during those designing Brenda agreed through email (Email proof is there) for wall unit in line with base unit but when the cabinet was installed it was not and when we showed her she was laughing and no regret or apology and did not want us to deduct anything for that.
5. Operators were very uncourteous : At one point my wife had to tell her not to yell outside of our apartment and request her to come inside and reach to solution of problem caused by their own design.
6. Materials and Supplies Purchase: While signing of agreement and contract they would happily told you that they would buy the materials but later they would remind you every minute of conversation by calling it a big favour from them to you.
7. Material Pricing: Integrity is totally doubtful as they had to put 4 pot lights and they told us they purchase it as it would help in measurements and design. We agreed. They told us they are going to charge us $40.00 +Tax for 1 Pot light and the box was purchased from HD and it cost $75+ Tax for 6 Pot lights. When we showed them the same box we got for them they said their contractor bought it from USA what a joke........
8. Please tell me who does put fillers in drawings of Kitchen designs and its for the later when and where its needed....he refused to put the fillers on top of Pantry and claimed its not in design thus he has to charge us extra.
9. Emails: Any emails agreement has no value to them. When we deducted the money for ruining our new sink they refuse to pint our Laundry and bathroom doors as that was not specifically mentioned in agreement (Even though Full Bathroom Renovations from scratch were expected and they did it ). But according to them Bathroom doors were not called part of bathroom renovations. In couple of previous emails it was clearly agreed by them to do but they told us emails are not contract so no values.
10. It was worse and really very tiring experience to deal with them.
11. I know one of the operator from my job and after getting out of the agreement and cashing the check he stopped by at my work place and spread rumors about continuity of my job...how unprofessional.

We have an income property in Hamilton which had a number of issues. Brenda and her team listened to our concerns and responded right away. She was extremely professional and very thorough in doing the work and documenting it with pictures. They did some patching of areas on the roof that were vulnerable to water penetration. A week later, there was more leaking from the roof and her team came back to inspect the work and do some more patching free of charge. I would definitely recommend her team.

Exceptional service and follow up. The work was done very well and completed in the timelines indicated at the outset. There was also daily updates by e-mail about progress which was most appreciated.

They were very respectful of our home and had no issue with our dog. A real delight to work with.

We'll definitely use Biscaya again in the future for additional work in our home.

I nèeded to have my tub recaulked, wall surfaces sanded plastered and repainted. They were very friendly and very effective with the servicesame. I would not hesitate to hire them again! Thank you Bernardo and Brenda!

We recently had work done in our condo by Bernardo and Brenda. They did an excellent job building and installing bulkheads to enclose wires and cables from a new ductless air conditioner. They also added an access panel for the air conditioner. Bernardo and Brenda were very professional, diligent and courteous. We look forward to working with them in the future.

We found Biscaya Home via Homestars for some work at our new build. Bernardo and Brenda were great, paying special attention in ensuring that our backsplash is laid out and cleaned up properly, and going above and beyond, visiting back 3 times to ensure that our appliances are installed so that there are no gaps to the kitchen cabinetry. I highly recommend Brenda and Bernardo for their eye for quality and willingness to deliver.

Work looks much better during the day!