Biscaya Home

General Contractors
Burlington ON L7M 1J9
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90%

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Reviews for Biscaya Home

Average customer rating:
9.6 10 (61 reviews)

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Salem Faraj in Oakville
Salem Faraj in Oakville
1 review Oakville, ON
10/10

Bathrooms renovations

Bernardo and his crew did a great Job. He, his crew and even his family helped to get the job done. They are very easy to deal with, very understanding and accommodating, and are trustworthy. We're glad that our friends recommended them to us and we have already recommended them to our friends who need to finish their basement in Oakville.

Approximate cost of services:
$8,000.00
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Company Response

Hi Saleem

Thank you for the great feedback. It was great working with you as well. Thank you so much for the referral, we will look after your friends, and will make sure they are pleased as well.

Jorge Moreno in Mississauga
Jorge Moreno in Mississauga
1 review Mississauga, ON
10/10

Home Rennovation

I hired Biscaya Home Rennovations for a full ground floor renovation including new floors, kitchen, main stair refinishing, baseboard installation and painting of all interio walls.
Bernardo, Brenda and his crew is a group of reliable Profesionals that delivered the project, from demolition to finishes with honesty, excellent knowledge and patience with all our requirements. My wife and I are really happy with his Job and no doubt that I will hire them for future projects.

Approximate cost of services:
$15,000.00
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Company Response

Hi Jorge
Thank you for the great feedback. it was a pleasure working with you and Marta. please let us know if there is anything else we can assist you with in the future.
Bernardo

Sam G.
Sam G.
2 reviews Mississauga, ON
10/10

Deck

I just had a backyard deck installed in my backyard I just want to say that Bernardo's group of men did a beautiful job on my deck they were very professional and the design that Bernardo came up with is AWsome I would recommend this company to anyone that needs any work done on in or around the house can't wait for my next project to be done.
Thank you so much guys really enjoying the deck Sam

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Sam

Thank you very much for the great feedback. I will share your cooment with the crew. Let me know when will be good to apply the finish coat next spring.
Take care

oscar_vargas25
oscar_vargas25
1 review Mississauga, ON
10/10

Inspection

Your inspector made an excellent job, inspecting the house than we want to buy, and made a good recomendations.

Approximate cost of services:
$295,000.00
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Company Response

Hi Oscar
Thank you so much for the great feedback. Please let us know if there is anything else we could do for you
Best of luck in your new home

Vik Luthra from Toronto
Vik Luthra from Toronto
1 review Toronto, ON
0/10

Kitchen and Bathroom Renovations

We had a very very bad experience with this company and its operators. We invited Bernardo to our house and showed the job to him and nothing was kept in secret or for doubts. He agreed on all the job work and expected to gave us a quote. Quote was giving after few bargains it was accepted and work flow was decided.
1. Please be careful what they agree verbally it must be on the quote otherwise they would use that as weapon to charge extraordinary for small and important jobs during the renovations of already ripped off walls and floors and you have no option but to accept it. Any design flaws even though prepared by them you have to pay the price as they quote you to fix those.
2.When we had some dispute about some of the jobs he refuse to do even though agreed to do earlier, According to them all job descriptions agreed on email related to that quote has no legal value.
3. When you miss something in the quote or contract they charge you premium price for eg: Putting a water pipe for Ice maker Refrigerator cost us $300 + Tax but when they mess up on their part they expect you to deduct $50 or $100 for a $450 item. For Eg: Their employees mixed up grout in our new kitchen Sink and they said its an accident and they are not going to change the sink but would like to take $50 off the total payment.
4. We had customized kitchen and during those designing Brenda agreed through email (Email proof is there) for wall unit in line with base unit but when the cabinet was installed it was not and when we showed her she was laughing and no regret or apology and did not want us to deduct anything for that.
5. Operators were very uncourteous : At one point my wife had to tell her not to yell outside of our apartment and request her to come inside and reach to solution of problem caused by their own design.
6. Materials and Supplies Purchase: While signing of agreement and contract they would happily told you that they would buy the materials but later they would remind you every minute of conversation by calling it a big favour from them to you.
7. Material Pricing: Integrity is totally doubtful as they had to put 4 pot lights and they told us they purchase it as it would help in measurements and design. We agreed. They told us they are going to charge us $40.00 +Tax for 1 Pot light and the box was purchased from HD and it cost $75+ Tax for 6 Pot lights. When we showed them the same box we got for them they said their contractor bought it from USA what a joke........
8. Please tell me who does put fillers in drawings of Kitchen designs and its for the later when and where its needed....he refused to put the fillers on top of Pantry and claimed its not in design thus he has to charge us extra.
9. Emails: Any emails agreement has no value to them. When we deducted the money for ruining our new sink they refuse to pint our Laundry and bathroom doors as that was not specifically mentioned in agreement (Even though Full Bathroom Renovations from scratch were expected and they did it ). But according to them Bathroom doors were not called part of bathroom renovations. In couple of previous emails it was clearly agreed by them to do but they told us emails are not contract so no values.
10. It was worse and really very tiring experience to deal with them.
11. I know one of the operator from my job and after getting out of the agreement and cashing the check he stopped by at my work place and spread rumors about continuity of my job...how unprofessional.

Approximate cost of services:
$17,500.00
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Company Response

Hi Vik
When there is an agreement both parts have to follow it. I understand sometimes customers believe that items out of the agreement should be included, however everything has a cost involved and I cannot absorb it. Depending on the difficulty of the work then a quote is given and you as a customer decide if you want to move forward or get a different contractor.
I am sorry you wrote this message trying to hurt my business. Last week before settling the bill you were telling everyone at your work how good my craftmanship was. I even receive a few calls asking me for quotes which I really appreciate.
I hope you understand that we did everything as per the contract and could not accept what you offer, giving us receipts to claim taxes on money's you expend, to get additional work done is something we do not do. We follow the rules and pay taxes.
Lastly, myself and my crew are proud of the job we did and know that you have a great kitchen, bathrooms and laundry.

courtneykroeker in Toronto, Ontario
courtneykroeker in Toronto, Ontario
2 reviews Hamilton, ON
10/10

Basement Flooding, Roof Leak, Bathtub Replacement

We have an income property in Hamilton which had a number of issues. Brenda and her team listened to our concerns and responded right away. She was extremely professional and very thorough in doing the work and documenting it with pictures. They did some patching of areas on the roof that were vulnerable to water penetration. A week later, there was more leaking from the roof and her team came back to inspect the work and do some more patching free of charge. I would definitely recommend her team.

Approximate cost of services:
$3,000.00
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Company Response

Hi Courtney
Thank you so much for the great feedback. I will share with our team. Please let us know if there is anything else you need. Take care

Robert Zeidel in Toronto
Robert Zeidel in Toronto
2 reviews Toronto, ON
10/10

Insulation of cold storage and showing re-grouting

Exceptional service and follow up. The work was done very well and completed in the timelines indicated at the outset. There was also daily updates by e-mail about progress which was most appreciated.

They were very respectful of our home and had no issue with our dog. A real delight to work with.

We'll definitely use Biscaya again in the future for additional work in our home.

Approximate cost of services:
$2,500.00
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Company Response

Hi Robert

Thank you so much for the great feedback. It was also a pleasure dealing with you and your wife. We are glad your are pleased with our work and service.

Take care

Nancy in Toronto
Nancy in Toronto
1 review Toronto, ON
10/10

Home repair

I nèeded to have my tub recaulked, wall surfaces sanded plastered and repainted. They were very friendly and very effective with the servicesame. I would not hesitate to hire them again! Thank you Bernardo and Brenda!

Approximate cost of services:
$0.00
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Company Response

Hi Nancy
Thank you very much for your feedback. It was a pleasure working with you as well. Please let us know if you have any further projects or repairs that you would like us to tackle.
Have a great day

GreeneMay
GreeneMay
8 reviews Toronto, ON
10/10

Excellent Work

We recently had work done in our condo by Bernardo and Brenda. They did an excellent job building and installing bulkheads to enclose wires and cables from a new ductless air conditioner. They also added an access panel for the air conditioner. Bernardo and Brenda were very professional, diligent and courteous. We look forward to working with them in the future.

Approximate cost of services:
$1,400.00
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Company Response

Thank you very much for the great feedback. It was great working for you. We are ready to start the next project. We will call you to discuss the start time.

John in Oakville
John in Oakville
1 review Oakville, ON
10/10

Kitchen backsplash and appliance install

We found Biscaya Home via Homestars for some work at our new build. Bernardo and Brenda were great, paying special attention in ensuring that our backsplash is laid out and cleaned up properly, and going above and beyond, visiting back 3 times to ensure that our appliances are installed so that there are no gaps to the kitchen cabinetry. I highly recommend Brenda and Bernardo for their eye for quality and willingness to deliver.

Work looks much better during the day!

Approximate cost of services:
$2,250.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Biscaya Home

Biscaya Home is a company of professionals with backgrounds in civil engineering and general construction. Has a proven record of excellence performing building Inspections, also designing and managing several building and construction projects in Mississauga, Ontario. No matter the size of your project, the experienced professionals at Biscaya Home will plan, design, construct, and maintain your project.

As a leading provider of residential – comercial inspections and renovation projects, we take pride in offering the best service in the market. Bernardo Guerra the founder has a background in building contruction and is also a certified home inspector in Ontario. He has been in the business for over 15 years. 8 years in the United States working in Missouri as a chief engineer for Marriott International and 7 years in Canada providing support to several construction businesses. Biscaya Home has a team of professionals dedicated to provide all the answers to your needs. Our business concept is to be a one stop service provider for you, from inspecting your home and business to maintaining and performing any improvement or corrective maintenance.

CATEGORIES
General Contractors
SERVICES
Biscaya Home will complete from any home improvement project to a full scale home renovation. We also provide preventive maintenance services, such as: Tuning up and maintaining your furnace and AC; Clean gutters; trimming trees and bushes; regrading around your home to provide proper slopes; exterior paint, resealing garages; etc. Biscaya Home also provides Home Inspection Services which is a great advantage when doing projects with us since our projects will follow all codes and regulations and will be completed the right way the first time.
STYLES
In Biscaya Home we adapt to our clients taste and vision, from classic, contemporary to modern. We always follow the construction and décor ideas our clients have, then provide guidance and suggestions to make the project impressive and cost efficient. Biscaya home owner’s Bernardo Guerra with more than 20 years’ experience in building - construction and renovation projects will provide all the answers you need to make your project possible quickly, professionally – finished, and cost efficient. Brenda Valero has been in the designer business for more than 15 years, working as an interior designer for important high- end furniture stores and Real Estate agents. She will provide the advice you need to match colors, designs and décor to create unique spaces always following your project vision. The combination of great taste and impressive craftsmanship will make all the difference when you choose Biscaya home for your renovation projects.
WEBSITE
http://biscayahome.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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