True Flame Gas Repair Services Ltd.

I had called 3 companies in regards to repairing our pool gas heater. I received a call back within hours and Jeff came the following morning and did an outstanding job and explained exactly what the problem was. Very professional and patient.
I would highly recommend Jeff and his company to anyone who owns a pool for his services. I will be telling all my friends with pools to contact Jeff.
Phyllis from Mississauga Ontario.

Jeff from True Flame serviced my pool heater when it would not fire up. A good cleaning and testing of all the components got it up and running quickly. On time response, arrival and competitive pricing. He also made recommendations to ensure longevity of the heating.
Would recommend his services to anyone that may need them.

My fireplace pilot light was out and called Jeff. He came as schedule and quickly diagnosed the problems and fixed it within the time frame. He was professional, informative, and very polite. He also thoroughly cleaned my fireplace. Most important, the cost was very reasonable. If you are looking for someone to repair or service your fireplace, I would highly recommend you to call Jeff of True Flames, I guarantee you, you will not be disappointed of his service.

Gas fireplace had black soot buildup on glass. Called Jeff and told him the problem. Could tell he was a knowledgable gas technician just by talking to him for a few minutes. Came over at time and day that we scheduled. Fixed the issue perfectly and explained the problems clearly. Never seen the fireplace run so clean and glass that clear plus did all the co2 testing etc. Very professional. Easy to pay with credit card. Highly recommend.

Very impressed with Jeff's work. In the past, I unfortunately spent under $1,000.00 to have my fireplace repaired by two companies I thought were reputable. Jeff, in under a hour, identified the problem, replaced a $17.00 part and had my fireplace working and looking like new. Very friendly, reliable and honest advice and service. I would recommend him to anyone thinking that your fireplace is a lost cause. You might be pleasantly surprised if you hire Jeff. Thanks Jeff! Awesome job. :)

Very impressed with Jeff's service. In under one hour he diagnosed the problem we were having with our gas fireplace (flame goes out after a few minutes) and fixed it with a $17. part. This could have been a very expensive repair ($300+ just to replace the gas valve) but Jeff quickly found and solved the problem. Experienced, knowledgeable and honest service. Highly recommend Jeff Da Costa at True Flame.

Very pleased with service/was running abit late and called to let me know/ did a thorough cleaning and checking of switches/adjusted the flame/ checked wiring. On completion the work area clean and gas fire place working wonderfully. Jeff was concerned regarding carbon monoxide and all was checked and advised another carbon monoxide detecter in the bedroom. Jeff was happy to explain all service done. I am now sitting in front of my beautiful flaming fireplace! Thanks Jeff for a job well done. I will continue to have my fireplace maintenance done with your company.

After being told by several firms that advertise that they service and sell gas fireplaces that our older Napoleon could not be repaired, and that we would have to buy a new one, we found True Flame, who found the needed part and did the repair. We were impressed by the intelligence and professionalism that True Flame brought to the job.

found Jeff's company online. Relied on reviews posted on Homestars by other customers. Jeff was impressive in every way - arriving on time, finding simple problem with fireplace, cleaning, and explaining what needed doing and why, and what might be the next part that will need servicing. From now on he will be our go-to person for the fireplace and I would recommend him highly to others.

Contacted Jeff to check our fireplace which was not starting up. Pilot did not light. Wanted a second opinion after a different repair man said the gas valve is broken and needs replacement (very pricy). Jeff returned my call within the hour and took the time to hear about the problem and my concerns. He arrived for the appointment 15 minutes earlier and made sure the work area is protected before starting to work. He identified the problem with the pilot very quickly (it was not the gas valve but the thermocouple- a less expensive part). Jeff did a complete check up of the fireplace and cleaned it up as well. He checked our (old) thermostat and made some recommendations if needs to be changed in the future. Also checked that we have a carbon monoxide detector. Jeff is very professional, thorough and polite. Price of part was a fraction of the original estimate we got from a different company. We are looking forward to enjoying our fireplace this coming winter and will definitely contact Jeff at True Flame for maintenance and repair in the future.