Homeland Moving And Logistic Services

Moving & Storage
22020 49 AVE Langley BC V3A 3R9
Write a Review
Write a Review
HomeStars
Moving & Storage
Homeland Moving And Logistic Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

71%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Homeland Moving And Logistic Services

Average customer rating:
8 10 (15 reviews)

Sort by

Private User
Private User
Private User reviews Richmond, BC
0/10

Homeland Movers is a Terrible Company

Hired Homeland Movers to transport my items from Vancouver to Calgary. Items didn’t arrive for close to 3 months, Movers were rude and disrespectful, while management disregarded my complaints.
DO NOT USE THIS COMPANY.

Approximate cost of services:
$3,000.00
Was this review helpful?
Mdema
Mdema
0 reviews Slate Falls, ON
0/10

Save your sanity and DO NOT HIRE this company

Do not hire this company is you want peace of mind and security in your move.
I booked an international move with this company. After paying a non refundable $750usd deposit, they informed me of a 5 day window (right up until my move in date) and said they would provide me with 24/h notice as to which of these 5 days they would arrive to pick up my things. I was shocked because this is an international move. I both needed to provide my new building managers with an exact move-in date and also needed to travel several thousands of km with pets in tow to arrive at my destination. I told them I needed more than 24 hours notice because I had a move to plan. They danced around my request for 2 weeks. Finally, less than a week before my scheduled move after promising me a date in their previous correspondence, they said they wouldn't be able to give me a date and time until 48 hours before the window they'd offered me, but assured me that their dispatch was on schedule and they would confirm my booking time on Monday. I contacted them immediately expressing my dissatisfaction, telling them I couldn't continue to wait for pickup confirmation (bc trying to coordinate an international move without communication or organization on the part of your movers is absolutely chaotic). Within the hour that I contacted them to express my frustration with the unprofessional customer service, they left me a voice-mail (a voice-mail!) canceling my move (4 days before the window for pickup that they'd offered). They said they could no longer accommodate a custom move (there had been no mention of this being a custom move to date). This was less than an hour after they sent me an email saying their movers were on schedule. I was left scrambling, as all other international movers are now booked solid for the next two months. I had to cancel my flights and rent a uhaul and have a hitch installed + will now have to drive my pets down the coast.
This company is unreliable, unprofessional, and have caused me an overwhelming amount of stress. They informed me that they refunded my deposit, but the refund has still not been reflected on my statement and they have yet to provide the requested documentation.
Do not book this company if you want peace of mind. They're expensive, unprofessional, and wholly unreliable.

Approximate cost of services:
$36,400.00
Was this review helpful?
Amanda in Toronto
Amanda in Toronto
1 review Toronto, ON
10/10

Outstanding company representatives

Wonderful people to deal with, generous with their time and customer effort. A very well organized and hard working company. A big thank you to outstanding Homeland Moving's representatives! - Amanda

Approximate cost of services:
$4,300.00
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
10/10

Fantastic service

Fantastic service, and super friendly.

The guys who moved us were next level. From booking and arranging the move, to the process, and afterward - it has been exemplary. Thank you!

Approximate cost of services:
$2,800.00
Was this review helpful?
B.Robbins in Calgary
B.Robbins in Calgary
0 reviews Calgary, AB
10/10

Friendly, professional, and absolutely awesome!!!

We would like to take this opportunity of thanking you for the fantastic service given to us with our move to Calgary. The team that delivered our life's possessions to us was absolutely fantastic. Friendly, professional, entertaining and absolutely awesome!!! They made it so much easier for us and we would recommend Homeland to ANYBODY who was looking for good service and dedication.

Approximate cost of services:
$2,350.00
Was this review helpful?
Katie in Ottawa
Katie in Ottawa
0 reviews Ottawa, ON
10/10

Considerate; Kind and Efficient Movers

Homeland Moving was there when we downsized and moved my elderly parents from their house to a townhome on Vancouver Island. The care and consideration Mehmet took extended not only to the contents of the house, but also to my parents. He had a wonderful rapport with my dad who was a WW2 vet. The respect was mutual, the move was great, and I would not hesitate to call them again for another move. I highly recommend Homeland Moving.

Approximate cost of services:
$1,850.00
Was this review helpful?
CharliePlante in Langley City
CharliePlante in Langley City
0 reviews Langley City, BC
0/10

HORRIBLE MOVING COMPANY. WILL DESTROY ALL YOUR BELONGINGS.

Do not believe the nice website and 5 star reviews. They are all fake. Homeland contracts out the work and you have no idea who will show up. The movers were unprofessional, ill trained, no proper footwear, and totally careless. The owner of the company called and started yelling in Turkish to hurry up and finish the move. The majority of the items were heavily damaged and lost. Even though they were packed with blankets by the movers! The final price you pay will be double that of the quote. The timeline they give you will not be accurate. You will be utterly disappointed in this company. Do not trust them. Here are a couple photos of damaged items.. more than 75% was damaged! Water damage too! Horrible service.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

We are well-known for our trustworthy, quality moving services since 2011 and we are happy to announce that our claim ratio way under the industry standard. We have an excellent track record and many good reviews from our happy customers.

Just like all major van lines and other long distance moving companies, we handle all BC& most AB moves with our own crews as well we have proudly working with over 45 qualified agents in North America & Worldwide.

This job was completed with our highest standard and there were no major (or minor) problems, current condition of belongings marked in our inventory list. However, the customer complained after the pick-up. At this time, we offered to release them from their contract and use another company.At that point we realized we will have this kind of issue with this customer. They have chosen to proceed with us and tried to get full refund even they didn’t file a claim with us.
There were no problems with the remainder of the move. The shipment arrived ahead of schedule. We had also re-boxed many items as the customer did not use proper boxes for their belongings.

As per the client’s service agreement, client has basic transit protection with us and we advised to them to purchase additional coverage from 3rd part insurance company. The client chose to file a claim with 3rd party company which covers their belongings at better value protection. The 3rd party company connected with us and they said client only filed a claim for two missing boxes. We counted total pieces of the belongings before delivery that was matching with our inventory list. To the best of our knowledge there was no missing boxes and we confirmed with the 3rd party insurance company. We didn't receive any mail or email from 3rd party insurance company, if there is real damages we should have informed by the insurance adviser by now.

The customer has made false claims about the job, false claims against the employees and slanderous comments about the owner’s personal character. In conclusion we have no reason to offer any compensation, we will try our best to satisfy our each and every customer. We look forward to serving all of our wonderful customers and many referrals that we get every day.

Rodrigo in Toronto
Rodrigo in Toronto
1 review Langley City, BC
10/10

2 Bed room

Homeland Moving company was recommended to me and they are great..Great customer service prompt and very efficient got me moved in my home in a a timely manner will
Definitely use them again in the future

Approximate cost of services:
$4,780.00
Was this review helpful?
Tina in Toronto
Tina in Toronto
1 review Langley City, BC
10/10

apartment

Homeland movers group is great, professional, and honest. They're always on time and do what they say they're going to do. I like that they're both careful and fast. I've been using them for two years and they've helped me move . Everything is moved to the appropriate places and the movers always finish within the time frame given. I wouldn't hesitate to recommend them.

Approximate cost of services:
$5,490.00
Was this review helpful?
Scott in Toronto
Scott in Toronto
1 review Toronto, ON
10/10

Fridge Moved

Used services for a long distance move .The team was very accommodating and pricing was very competitive. Everything was delivered at the destination in one piece and team was professional to work with.

Approximate cost of services:
$3,420.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Homeland Moving And Logistic Services

A Moving Company With 10+ Years of Experience Homeland Moving is a full service moving company based in Vancouver, BC. We provide the highest quality local and long distance moving services throughout the Lower Mainland and Fraser Valley. Hiring professional Vancouver movers can certainly make your move quite a bit ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Maple Ridge?