World Stone Ltd

Was a pleasure working with Mark and his dad. In addition to delivering beautiful countertops for the quoted price in a shorter than expected time frame, both of them made the process entertaining by providing plenty of good humor. As a final bonus, Mark has a great dog, that helped to close the deal!

Patience, honesty and a sense of humour.

We needed a single slab turned into a countertop, and some other odd little bits...so you’d think, not a big customer, not someone a salesperson would spend a lot of time with. We didn’t know what we wanted and spent a lot of time looking for it. Mark did not push us. If anything, he coached us to take our time--he realized that we would have to live with our choices for quite a while. This was a peasant relief: he didn’t see us as quick money. After we had gone to several marble sellers (who, for the most part, don’t show you even the relative prices of stones) we became a bit frustrated, as we seemed to be picking stones that were really expensive. Mark offered to go with us, and when he did he pointed out several different stones that were within our price-range. And he drew our attention to a couple of stones that were not we were not on our list. At one key point he provided us with information that really helped us to make a better, more grounded, rational choice. He’s been at this for a while...and he was right: we got, although we really didn’t know it at first, and excellent piece of stone for our small place. He knew about our place, its size, what would be around this stone...what would really work. He knew what we wanted better than we did. And didn’t pressure us with his thinking. Our choice was always ours to make.

He was also honest and, when a piece of stone arrived, and had flaws several flaws (bits of epoxy being used as fillers). Mark pointed out the problems, and took the time to make sure that we got good material.

Once this selection process was done, installation was straight forward. Like Mark the two guys who brought in the stone and installed it, had a pretty wicked sense of humour (hint: to avoid being the butt one joke, they do not use lasers to cut the hole for the tap) and did everything to install this counter (I had removed the old counter) in a couple of hours.

These folks were fair and honest. We have a small place, so I doubt that we’ll ever need their service again. But if I did these would be my "go to" guys. When I thinks of the amount of time Mark spent with us, we clearly got incredible value for our money.

I have used these guys 3 times before, twice for quartz and once with granite. Each time they did great work, they took their time to take proper measurements, and even came back one time to take cardboard stencils to make sure things fit perfect. One time we forgot to mention the old counter was still in the kitchen, was not a problem, not even a tiny complaint. The guys made quick work of it and removed it happily. The counters all fit perfectly and looked great, they had the tiniest tightest seams, they were barely noticeable. Recently I used them again for my mothers kitchen reno, she had selected a quartz counter top with a marble like look to it and a matching quartz back splash. When the guys came out to measure, they helped my mom make the best plan that would look the best, they were very friendly and patient and my mom said they were a pleasure to work with. After the counter was installed they returned for a second round of measuring and planning for the tricky full piece back splash, the installer took his time and measured and checked everything a second time to make sure everything was perfect for install. Two days later they were back with the back splash and it went in so perfect! It looked like the cupboards were installed on a wall of marble. Everything fit so precisely against the cupboards, there was barely space to fit a sheet of paper. The seams were so straight and tight and the veins all matched perfectly like it was one huge slab of marble(quartz). I am a person who usually finds imperfections in everything , but I honestly could not have been more impressed with the work they did. I can hardly use this word to describe any work that i have paid to be done at my home, but it looks FANTASTIC!! So happy I have found such great craftsman, so friendly and helpful, true professionals. The owner worked with my Mom selecting materials, and gave her exact times the guys would show up. They were always on time and took their time during the install, never seemed like they were rushing to finish and took the time to make everything perfect. These guys really take pride in their work, and are not just out to take your money and then make excuses as to why things don't look right like 90% of contractors i have dealt with. They even brought a vacuum and cleaned up the little mess they made!! Who does that now days?! Very low stress transaction, amazing result. So happy!! I recommend them to all my friends and everyone is always happy with their work and the prices they charge. I would never think of using anyone else in the future.

We have had World Stone to our home twice now for bathroom countertops and would not hesitate to recommend them to anyone. We were referred to them from Ciot Tile. They arrive on time and are extremely courteous and meticulous with both measurements and installation. Mark is a true professional who obviously cares about his customers and their renovation. Their service and followup during planning and installation is outstanding with every question thoughtfully replied to in a very timely manner. I will have them back in a heartbeat when the time comes to do our kitchen.