Ars Repair & Installation

The technician did an amazing job and very courteous. He was great to communicate with and did a great job

Called for 7E code on my Samsung. Came for first visit and only waited for 15 mins in cycle and said there was no issue, code came back that night after 25 mins into cycle. Called back for them to come back.They cancelled appointment 4 times, been without dishwasher for 3 weeks waiting for them to come back. Finally got their manager " Amy" to agree to a refund. Waiting for refund.
Look for a different company!!

Repair men were very helpful and informative about the repair. Machine works well now. They offered to clean behind the washer where I could not reach which I also appreciated.

I received wrong diagnosis and repair on my Samsung fridge, had to always call to book all follow-ups and never got a full refund as promised. Never use Appliances Repair Service again, very unprofessional.

The repairman did a great job fixing my dishwasher. He spent a little extra time now so he wouldn't need to come back another time.

the technician l EVGANY did a terrific job . He was polite, pleasant and competent . I did appreciate that he had the parts ready for my dryer in his truck on the very first service call. I appreciated the company sending the technician the same day he solved the problem-- the dryer works! I would recommend ARS.

Poor customer service. Changed the time/date of the visit with little notice. Double charged credit card. Would not refund. Would not give me the name of someone in the accounting department or the name of the owner. Rep said it was a private company and their names were private.

Crap quality. 4 hours late (I had to call multiple times for update). Tech spent 10 minutes, didn't even look at evaporator or interior fans, didn't check the front display panel for errors and generally didn't do his job but jumped immediately to the conclusion that it's a "slow Freon leak" and requested $180 to start looking for the leak. After that, the repair is supposedly $1,000. "Amy" from "customer service" called the next day to offer 10% off labour on the repair, but nothing off the initial service call and nothing off the service to look for the Freon leak. It's a Samsung fridge that's less than 2 years old and hasn't been moved.

After a lengthy negotiation & multiple phone calls, we have come to an acceptable agreement for a credit. There are many appliance repair companies in your local area, call around and read their reviews before you make the call.

He was very polite, efficient and explained everything very thoroughly. I am pleased with the work.