Restoration 1 Newmarket

Fire & Water Damage Restoration
Newmarket ON L3Y 2B1
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Reviews for Restoration 1 Newmarket

Average customer rating:
10 10 (30 reviews)

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Paul
Paul
2 reviews Markham, ON
10/10

Emergency service for drain stack leak

We discovered some potential water damage in our basement walls and had some contractors out to look at it. Stelios came out on Friday and quickly isolated the actual problem to a leak in our drain stack from the upstairs bathroom. He offered to come the next day (Saturday) to open up the walls in the basement for us to help isolate the location and we agreed. He came, opened the walls and found that a joint was leaking on the stack. He brought in a plumber for us (on Saturday) to repair the damage and offered to provide the emergency service needed to clean up and disinfect everything. Monday morning he was there with a bin, team, and equipment to clear out and disinfect everything... By Wednesday, we had a clean basement ready to be repaired. Stelios was considerate, helpful, and efficient in every thing he did. What could have been a very stressful event turned out to be just a minor inconvenience thanks to Stelios!

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Company Response

thank you for the kind words and allowing for allowing us into your home....the pleasure was truly ours.

Private User
Private User
Private User reviews Guelph, ON
10/10

Basement flood

Stelios was fantastic. My mother’s basement was completely flooded, complicated by a backed up toilet and raw sewage! He called in experts for specialty jobs, he did the job to our complete satisfaction, called in for specialty equipment and all over the weekend. Furthermore Stelios was a fantastic help with the insurance liaison to ensure follow on activities went smoothly. Full complements to Stelios who treated our emergency with very personalized and genuine interest. Thanks a ton! Highly recommended for any such emergency! A real find, especially with such an unfortunate situation. Thank you Stelios!

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happy in Caledon
happy in Caledon
3 reviews Newmarket, ON
10/10

Responsive, Professional & Great to work with!

Stelios came recommended from the emergency plumber we called out when the Sump Pump Connection failed, so that the Sump was blasting all of the ground water into the basement as opposed to out! Stelios and his crew were amazing. They showed up that evening, and were back in within about 12 hours to rip up the floors, remove the necessary baseboards/damaged wall and then set up the de-humidifyers and fans so that the entire basement was fully dried out within a couple of days. Everyone worked very hard and were amazingly polite! I would definitely call them again, I just hope its not for a flood!

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Company Response

It was our pleasure to have had the opportunity to serve you and your family.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement Flooded, quick on-site response

We had a flood in our basement, and this company came recommended. They were on site within a day, provided a quote and completed the work in a timely manner and on budget. Quality and service was high.

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Alyssa1432 in King City
Alyssa1432 in King City
1 review King City, ON
10/10

Basement Flood

We had a flood. They were on site within 30 minutes of our phone call and had a crew there to remove items within the hour. Fast and efficient!! They’ve helped with getting quotes to our adjuster promptly and efficiently. Anyways answered calls with questions asap

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n.myazdi
n.myazdi
1 review Richmond Hill, ON
9/10

Basement restoration

The basement was flooded, restoration 1 dried it up and rebuilt the whole basement
The flexible schedule was really helpful

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Company Response

it was pleasure to be at your service.

ramzenjean
ramzenjean
1 review Vaughan, ON
10/10

Clean up after water damage

We had the misfortune of having water damage due to clogged pipes and Restoration 1 came promptly to assist. Stelios and his team were quick, efficient and knowledgeable. Great service overall!

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Company Response

glad we were able to meet your expectations..it was a pleasure to have served you and your family.

Private User
Private User
Private User reviews Uxbridge, ON
10/10

Water damage repair

We work in a unit in the Campbell Drive professional building. This company cleaned up some major water damage from a leak in a unit above us. They were very nice, professional, personable and they did an amazing job. They took the time to make sure the finishing touches like paint were done well and they cleaned up very well after each day.

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Jennifer from Markham
Jennifer from Markham
5 reviews Markham, ON
10/10

Mould Removal

Tony and his crew were amazing! We had water damage/mould and needed it to be fixed immediately. Tony understood the urgency and got the job done in a day. He and his team went above and beyond. They even helped move some heavy appliances which I wasn't able to do alone. I highly recommend Restoration1.

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Christine  in Keswick
Christine in Keswick
1 review York Regional Municipality, ON
10/10

Water damage

Due to the recent ice storm we lost power for an extended period of time resulting in our sump pump being off. We had extensive water in our basement. We called Restoration 1 and Tony was at our door within an hour. He explained in detail what was needed and the cost. He, along with his two strapping young lads did what was necessary. We needed fans running for three days. These were checked on daily. When we were finally dried out, all the furniture was replaced to our instructions. Tony and his boys did an awesome job. We would have no hesitation to refer them to friends and family.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 Newmarket

At Restoration 1 New Market we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems. We can help you to remove all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial...
more...

* Water Damage Restoration * Sewage Clean-up * Flood pump-out and extraction * Mould Remediation * Fire & Smoke Clean-up

CATEGORIES
Fire & Water Damage Restoration and Mold Detection & Removal
SERVICES
* Water Damage Restoration * Sewage Clean-up * Flood pump-out and extraction * Mould Remediation * Fire & Smoke Clean-up
WEBSITE
http://newmarket.restoration1.ca/
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Check, Cash, Insurance Claims
LICENSES
WRT, CMR, AMRT, FSRT
MEMBERSHIPS
IICRC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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