Restoration 1 Newmarket

Fire & Water Damage Restoration
Newmarket ON L3Y 2B1
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Paul
Paul
2 reviews Markham, ON
10/10

Emergency service for drain stack leak

We discovered some potential water damage in our basement walls and had some contractors out to look at it. Stelios came out on Friday and quickly isolated the actual problem to a leak in our drain stack from the upstairs bathroom. He offered to come the next day (Saturday) to open up the walls in the basement for us to help isolate the location and we agreed. He came, opened the walls and found that a joint was leaking on the stack. He brought in a plumber for us (on Saturday) to repair the damage and offered to provide the emergency service needed to clean up and disinfect everything. Monday morning he was there with a bin, team, and equipment to clear out and disinfect everything... By Wednesday, we had a clean basement ready to be repaired. Stelios was considerate, helpful, and efficient in every thing he did. What could have been a very stressful event turned out to be just a minor inconvenience thanks to Stelios!

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Company Response

thank you for the kind words and allowing for allowing us into your home....the pleasure was truly ours.