Aire Serv Of Greater Guelph

I had to use Aire Serv Guelph through a Lowes extended protection plan for my hot water heater. January 19th Aire Serv was called out by the insurance provider and assessed my hot water heater for a water leak. The original assessment appointment was addressed well, and the service tech was on time, friendly and knowledgeable. This is where my positive review ends. The repair tech verbally told me that he would put in the paperwork for replacing my tank likely by end of day January 19th, and to provide me by email a copy of the paperwork and a quotation for supply and installation of a new hot water heater. It is now January 31st, and I have received NOTHING from Aire Serv. I have left several phone messages with the Aire Serv phone admin, and NOTHING has been received from the company. If this is any indication of how Aire Serv manages customer support and how they manage their company, I recommend NOT using them for any services.

I woke up at 6 am to discover the house was 16 degrees and it was minus 7 outside. The Furnace broke overnight. My husband called Aire Serv and within a few hours they dispatched a repair tech. He quickly discovered the ignitor was dysfunctional and left to get a new one. The tech returned shortly, repaired the furnace and the heat was back on. Personable proffessional and efficient. I Absolutely would refer them.

Wonderful customer service! Our install wasn’t easy: bad location in a grubby crawl space, old furnace literally fell apart as it was being taken out. He never stopped smiling & the job was done so quickly including the new runs! I thought they were going for lunch & they were all done & cleaned up! Everything from financing to install was perfect. Highly recommended. Dan is awesome!

Dan was very professional and courteous. Explained everything very well. Happy customer and would recommend Aire Serv.

Great job at a good price. They worked hard to get the right furnace as quickly as possibleThank you!

Exceptional service, even on such a large and diverse install. Their team noticed and fixed the fireplace install (by another company). Attention to detail on entire installation including the propane manifold, all duct work taped and fully tested all appliances. Kept to the quoted prices, even with more work than expected. Accommodated change requests as they came in and reduced price when appropriate. I highly recommend their service. Their quote was detailed, provided superior products and was one of the lowest quotes of the 5 quotes received.

Removal and disposal of oil furnace and storage tank. Replacement included high efficiency propane furnace, thermostat and all lines to home exterior.

Amazing work and good guys to work with. We were very pleased with their work! Would highly recommend.

Paul did an excellent job troubleshooting and found that the capacitor had died. It was a simple and affordable fix and we were very happy with the service

Way overpriced. They said the Freon had leaked and they would need to check for a leak. After doing a Nitrogen fill of both sections. No leak was found. Pushed in leak seal and recharged. $1100 was the charge...