John's Home Comfort heating and Cooling

Formerly John's Home Comfort Hvac
Heating & Air Conditioning
Toronto ON M6M 2L7
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HomeStars
Heating & Air Conditioning
John's Home Comfort heating and Cooling
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73%

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Reviews by rating (past 12 months)

Reviews for John's Home Comfort heating and Cooling

Average customer rating:
8.4 10 (12 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Repair of In demand water heater system

John was amazing! Put on demand water heating system sprung a leak on a Sunday afternoon After reaching out to several companies, we found John - lucky for us! He came Sunday night , accessed the problem and did what he could - followed up by another appointment
when fixed the problem and then some - correcting a few issues that existed from improper initial installation. John was so knowledgeable and professional and we could not be more pleased.

Approximate cost of services:
$180,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

furnace

Our Navien tankless water heater broke down. John was very professional in assessing the problem and replacing the heater. He was very patient and attentive in ensuring that our questions were answered

we had warmth during the replacement with John supplying heaters for us. Our place was left in a clean state after completing the work. The work was completed on time as originally communicated. We highly recommend John's Home Comfort.

Approximate cost of services:
$15,000.00
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Company Response

Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Cheers! JHC

ladyanna67
ladyanna67
0 reviews Toronto, ON
10/10

Air Purifier system

John recommended indoor air quality system as I have pets and it will help with purifying the air. Thanks was quick and worth it Anna

Approximate cost of services:
$750.00
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Company Response

Thanks so much for sharing your experience with us. Hoping that it clears up the air within the home.
Cheers! JHC

Private User
Private User
Private User reviews Bradford West Gwillimbury, ON
10/10

Furnace install

Our furnace stopped working on one of the coldest nights of the year. John came during after hours and determined that our old furnace was not safe to run any longer. He came the following day to replace the furnace. We now have heat. We couldnt have asked for better service from him and his team. We highly recommend Johns home comfort.
Thank you John

Approximate cost of services:
$6,000.00
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MDH in Old Toronto
MDH in Old Toronto
1 review Toronto, ON
10/10

HVAC Maintenance

This firm has installed both furnace and air conditioner for us. Does annual maintenance. Excellent service. Diligent, polite, and thorough. I would recommend them to anyone who values timely and honest service.

Approximate cost of services:
$250.00
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L & C in North York
L & C in North York
1 review Toronto, ON
10/10

Heating and Air conditioning

We have been dealing with John since 2014 when our furnace was originally improperly installed, and we had to take the installer to court. John came in, recognized the improper install and corrected the problems. We have always found John to be honest and professional and we recommend his company.

L & C
Toronto

Approximate cost of services:
$0.00
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MikeB
MikeB
2 reviews Toronto, ON
10/10

HVAC Maintenance & Repair

As he always does, John completed his annual maintenance of our HVAC system. He's been servicing our home for over 7 years and (fingers crossed) we've not had a major issue with our furnace one bit.
His pricing is fair and he's honest with minor fixes that are required to keep our furnace running optimal. I highly recommend his service and refer him to all my family and friends!

Approximate cost of services:
$1,000.00
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Cris in East York
Cris in East York
2 reviews Toronto, ON
10/10

Fast Response and Quality Service

We had another company who regularly serviced our furnace, red tag the system and left us with no heat. The first company provided a quote on a piece of paper with minimal details. We had John’s Home comfort provide a quote and were impressed by their detailed information and warranty for the work and the furnace and air conditioner. The work was done efficiently and the work area was tidy. John was helpful and responsive.

Approximate cost of services:
$10,000.00
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Henrique in Toronto
Henrique in Toronto
2 reviews , ON
1/10

Boiler Repair

I called John after finding him on the internet to fix my boiler. John came quickly, which was great since I did not have any hot water. However, he told me right away that there was a major problem with my installation and that he would have to reinstall everything to fix the problem, which would be expensive and would require a lot of time. I asked him to at least do a quick fix so I could have some hot water, which he did, then charged me for 2 hours after spending less than 1h30m for a service that he could have had completed in 30 min. Because of this red flag, I called another technician who came and said that my installation was just fine. Based on this experience and the comment from another user, it seems like he really likes to overstate problems. Beware!

Approximate cost of services:
$237.00
3 of 3 people found this review helpful.
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Mike in Richmond Hill
Mike in Richmond Hill
5 reviews Toronto, ON
0/10

Furnace repair

I called John to fix a minor problem with the furnace. He arrived to my house and, after looking at furnace for 3 min, told me that this is a major problem that will require a lot of work. Then he told me that my piping for hot water tank is not up to standard and issued the red tag (meaning that if it's not repaired within 20 days I will have gas disconnected). Then he told me that only he can clear this red tag... so it was poor extortion. Plus I got to pay $150 bill for his 3 min visit. Called another furnace technician next day, he charged me $115, fixed the problem with furnace (it was a minor tune-up) and cleared the tag, which apparently was issued "erroneously".

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
4 of 4 people found this review helpful.
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