Distinct Heating & Cooling

Heating & Air Conditioning
194 Chapalina Close SE Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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99%

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Reviews by rating (past 12 months)
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (258 reviews)

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Roberto in Toronto
Roberto in Toronto
0 reviews Calgary, AB
10/10

Awesome

From the first meeting to the final walk through, nothing but impressed. Everybody was professional, knowledgeable and friendly. A lot of companies install furnaces, but these guys make sure its done correctly. There were no hidden costs. Were loving our new furnace and humidifier. Wed definitely recommend Distinct Heating to anyone looking for a new furnace.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for taking the time to leave us such a kind review Roberto! We are grateful that you chose our small business to do this install for you as we know that there are many other options available to you.

We are happy to hear that you were happy with our process from start to finish and we look forward to working along side of you for many years to come to keep your new furnace running efficiently for you!

We are also grateful that you pointed out that a lot of companies install furnaces, but that we make sure it is done correctly from the start! That is such a critical part and one that is often overlooked when customers are shopping around for install quotes/estimates so we are grateful you pointed that out!

Enjoy your new furnace and humidifier and we hope you have a wonderful Christmas!

Cheryl Tarr in Calgary
Cheryl Tarr in Calgary
0 reviews Calgary, AB
10/10

Furnace Tune Up

Great company to deal with. Great communication in terms of confirmation and reminders for service appointment. I also loved the extra security feature of them sending a photo of the technician prior to his arrival. Ed was friendly and professional. He showed up promptly at the scheduled appointment time and explained all of his findings to me. Will definitely book them again for next year!!

Approximate cost of services:
$150.00
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Company Response

Good morning Cheryl,

Thank you for taking the time to leave us/Ed such a kind review!

We are happy to hear that you appreciate our communication and reminder process, it truly is a fantastic system!

We love providing the extra security feature of sending our customers a photo of the technician that will arrive at your home so you know who you are opening your door to, especially if it's the first time we have been to your home.

Ed has been a wonderful part of our team for 5 years now and we always love hearing that he arrives on time and takes the time to go over his findings with each and every customer.

We look forward to seeing you again next year and want to thank you for choosing our small family run business!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Regular Furnace Update

Great Service, and real attention to detail.

I used to run a larger construction company, and so I have seen a lot of furnaces installs and repairs work. Ed (tech) who came, did an amazing job. Fixed the sloppy work of the previous HVAC company. I have full confidence that my furnace will run without any issues this winter. He found two small issues, and they were repaired.

I would recommend this company and I have them now booked to do a season update on my AC unit in the spring

Approximate cost of services:
$169.00
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Company Response

Thank you for taking the time to leave us a wonderful review and 10 stars!

We always love to hear when our customers, especially ones who have been in our industry, appreciate our great service and attention to detail.

We take pride in our installation process in particular, as we know that is the most critical part of having a furnace or A/C unit run efficiently and properly from the start.

We are extremely lucky to have Ed as part of our team for over 5 years now and he truly is a fantastic technician!

We look forward to coming back to your home in the spring to help keep your A/C unit running properly as well!

Thank you again for taking time to leave us such a nice review, we greatly appreciate you supporting our small family run business!

Carmen in Calgary
Carmen in Calgary
1 review Calgary, AB
10/10

Just the best!

Distinct Heating always provides professional, and, sometimes, same day service, when I need it. Yesterday my furnace wasn't staying on long enough to heat the house properly. This was an issue that occurred late last winter and at the time the solution was to replace the pressure switch. I called yesterday morning and a few hours later Ed, my regular technician, came out and reran the diagnostics. Turns out the switch wasn't working quite as precisely as it needed to. Ed replaced it with a new switch at no cost to me. Thanks Ed for your usual great work and thanks Nate for getting Ed out to help me so quickly - I appreciate the two of you making me a priority and giving me such exceptional customer service. You guys are the best!

Approximate cost of services:
$150.00
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Company Response

Good afternoon Carmen,

Thank you for leaving such a kind review of our company and for being a loyal customer over the years!

It was our pleasure to have Ed stop by your property to get your heat up and running again for you.

We always try to provide same day service for no heat service calls when we can and we appreciate that you always stay on top of your annual maintenance which is so important!

We are very blessed to have Ed as part of our team for the past 10 years now and happy to hear that you appreciate him as much as we do!

Thank you again for your continued support of our small family run business, we greatly appreciate it!

Have a wonderful day Carmen!

Private User
Private User
Private User reviews Calgary, AB
10/10

Maintenance

We have used Distinct for 5 years and would not use any other company for heating and air conditioning service.
Awesome company, professional, honest, reliable, arrive on time, do not try to upsell.
Jordan has been our technician for most of these years. Great young man very knowledgeable about his profession.
Keep up the great work folks!

Approximate cost of services:
$150.00
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Company Response

Thank you for your 10 star review and especially for your continued support over the past 5 years! It's wonderful customers like yourself that make our job so much easier. We try to be professional, honest and reliable with all of our customers so we appreciate you stating those values.

We are very blessed to have had Jordan as part of our team for almost 12 years now and are happy to hear that you have enjoyed having him help keep your equipment running properly for the past 5 years!

Thank you again for taking the time to leave such a wonderful review, we greatly appreciate it as well as your continued support of our small family run business.

Have a wonderful day!

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace tune up

Distinct Heating and Cooling were very professional, courteous and friendly. We would highly recommend hiring Distinct Heating and Cooling!

Approximate cost of services:
$200.00
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Company Response

Thank you so much for your review and 10stars rating!

We are happy to hear you appreciate our professional, courteous and friendly team and especially love that you would highly recommend us!

Recommendations and referrals are the biggest compliment we can hope to achieve!

Have a wonderful weekend and thank you for your continued support of our small business, we greatly appreciate it!

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace Installation and maintenance

Distinct Heating installed two new furnaces for me seven years ago. The installation couldnt have gone smoother, other tradesmen have commented on what a great job they had done and since then I have had them in for yearly maintenance. Everyone who I have dealt with has been very professional and done an outstanding job. I would highly recommend Distinct Heating.

Approximate cost of services:
$12,000.00
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Company Response

Good morning,

Thank you for leaving us a 10 star review!

We are grateful to have had you as a loyal customer for the last 7 years and are thankful for your kind words about the work we have provided for you over the years. It's always nice to hear when other tradesmen appreciate and comment on what a great job we do when we install any units. The installation process is the most critical part of having any unit run properly for years to come!

Thank you also for being such a great customer and staying up to date on your yearly maintenance! That is also a critical step in having your equipment run efficiently, ultimately saving you money on utility bills over the years.

We greatly appreciate you taking the time to leave us a review and again, thank you for your continued support of our small business over the years!

Private User
Private User
Private User reviews Calgary, AB
10/10

2 furnaces, 2 AC units, yearly service

Nate's product information, suggestions for best choices, follow up , employees hired for install and service are all excellent. Office staff are readily available, courteous and informative. Work areas, clean up and finished products are extremely clean, neat and organized. Overall , I have found a company that I can count on. Nate will ensure the jobs and the services are done correctly with his follow up. Distinct is a professional service that I highly recommend.

Approximate cost of services:
$24,000.00
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Company Response

Good morning,

What a wonderful way to start our day by reading such a kind review of our company! We always love to hear when customers appreciate how we do things from start to finish.

We all try to make sure that we treat our customers how we would want to be treated. This is Nate's biggest ask of all of our staff so we are happy to hear that you appreciate that.

In our industry, high turnover of staff is typical, however most of our Distinct Heating & Cooling team have been with us for a minimum of 5 years which speaks volumes of how our company is run on a day to day basis.

We look forward to providing you with the top notch service you have come to know and appreciate and we thank you for your continued support of our small business!

Erin

Private User
Private User
Private User reviews Calgary, AB
10/10

New furnace and air conditioner

I didn't know I could actually have a warm and cool home, after 14 years with cold in the winter and warm in the summer
They made my home so comfortable
Highly recommend

Approximate cost of services:
$1,234,570.00
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Company Response

Good afternoon! Thank you for taking the time to leave us a 10 star review! We are happy to hear that you are now comfortable all year round with our crazy Calgary weather!

We look forward to helping you keep your units running properly and efficiently for many years to come!

Sal in Calgary
Sal in Calgary
0 reviews Calgary, AB
10/10

Elite Service Provider

Had a new furnace scoped and installed ~6 years ago. The quality of service from sales quoting right to install was quite frankly among the best service I have ever received for any home repair contractor. I found them on HomeStars due to their high rating, and quite frankly, HomeStars gained major credibility for me because the rating was spot on. Our two-stage furnace, filter unit and humidifier were installed with great care and precision, we had no issues with them for the 5 years we lived in that house. I'm in a new house and continue to use Distinct and will most certainly have them install our new furnace when the time comes. This is a company that operates on a culture of excellence and high quality service, it is evident in every interaction I have had with them over the years.

Approximate cost of services:
$7,000.00
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Company Response

Good afternoon Sal,

First of all thank you for the amazing review and 10 stars! It has been wonderful working with you over the past years and we appreciate your continued support of our small business. Our entire Distinct Heating & Cooling team are passionate about always putting the customer first and doing things right the first time! The installation of any unit is so very critical and our installation process is something we know sets us apart so we love to see when customers like yourself notice this!

We want to thank you for being such a loyal customer and doing your part by getting your annual maintenance done on your units over the years as well! That is such an important step in keeping your units run efficiently for many years!

We look forward to working with you for many many more years and we greatly appreciate your kind words and review Sal!

Have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
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