Distinct Heating & Cooling

Heating & Air Conditioning
194 Chapalina Close SE Calgary AB T2X 3W3
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Distinct Heating & Cooling
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99%

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Reviews by rating (past 12 months)
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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (177 reviews)

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Stephen in Peace River
Stephen in Peace River
1 review Calgary, AB
10/10

Air conditioner and furnace upgrade

Met Nate the owner on the quote and sale, exceptionally skilled/knowledgeable. Explained choices/benefits/costs simply and clearly. No pressure, fully transparent. Far different than competitive quotes/sales. Then had PROFESSIONAL technicians Kristian and Jordan at our home for the 2 day install, programming, commissioning. An enjoyable experience. They didn't leave until the work locations where spotless and we where comfortable with the app/operations. The installed equipment and piping/electrical is plumb, straight, level....about as close to 'art' as HVAC equipment can be. Exceptional work.

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Company Response

Wow Stephen! Thank you so much for this wonderful review of your experience with our company. We are proud of our team of Journeyman Technicians and the high level of skill and technical craftsmanship that they provide at every installation and service call. We appreciate that you would take the time to let others know of your positive experience and you have been an absolute pleasure to work with. We look forward to continuing to provide you with excellent service for many years to come.

Richard
Richard
1 review Calgary, AB
10/10

York HE Furnace and Air installation

Delighted with the professional technicians who installed a York HE furnace and air! The system is quiet and works well. I highly recommend Distinct Heating and Cooling for your heading and air conditioning needs.

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Company Response

Good morning Richard, thank you so much for the 10* review and your glowing recommendation of our company. We are so pleased that you had a top notch experience with our team and we look forward to serving you with the same high level of customer care for many years to come. Have a wonderful day!

Angela
Angela
2 reviews Calgary, AB
10/10

Air conditioner

Exceptional. Would highly recommend! Very knowledgeable about the product and walked us through the new thermostat and everything they had done

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Company Response

Thank you so much for your wonderful review! We are delighted that our Journeyman technicians were able to share their expertise and product knowledge with you so that you feel confident in understanding your new system. Walking through their completed work with our customers is always a pleasure and our team take a great sense of pride in a job well done! We appreciate your support of our business and hope that you have a wonderful day!

diana from Calgary
diana from Calgary
2 reviews Calgary, AB

First Review

10/10

Knowledgeable & honest

I callEd Distinct after reading several great reviews from people in my immediate neighbourhood. They were very helpful and honest from day 1. The owner & all the technicians were great to deal with.

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Company Response

Hi Diana, thank you so much for your kind words and 10* review. We are always so thankful when our customers take the time to share their positive experiences with others. We have enjoyed working within your neighbourhood and appreciate how welcome you made our team feel in your home. Honesty is one of our core values and we appreciate you highlighting that as one of the positives that stood out for you with your installation. We hope that we can continue to bring you excellent customer service for many years to come. Have a wonderful day!

Private User
Private User
1 review Okotoks, AB
10/10

Install central air conditioning

Technicians did an excellent job. Led us through operation and maintenance in detail. Cleanup at the end was perfect, they even vacuumed the route between front door and downstairs furnace room.

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Company Response

Thank you for taking the time to leave us your 10 star review! We appreciate the positive feedback and are so pleased that you had such a seamless experience with our company. We know how much our customers care for their homes and it sounds like our Journeyman technicians treated your space with care and respect. Thank you for choosing Distinct Heating & Cooling. We look forward to providing you with excellent service for many years to come!

Private User
Private User
1 review Calgary, AB
10/10

Furnace replacement & A/C install

When it came time to replace our gas furnace and consider installing A/C, I had done the usual and invited a couple of the larger outfits in Calgary to come to my home and tell me about their company and products and work up an estimate. A good friend highly recommended that I add Distinct Heating & Cooling to the list and am I ever glad I did.

The owner Nate came to my home and spent an hour and a half with me. His knowledge of the products and his emphasis on proper installation procedure was impressive. I received a detailed estimate within a day that covered everything we discussed - no surprises and nothing I didn't understand. I felt totally confident in going with Distinct over the others.

Nate and his installation technicians Jordan and Kristian arrived at my home on the scheduled install date promptly at 8:30 am and we went over the entire job. They told me what they were going to do each day of the 2 and 1/2 days and made sure I was aware of all the changes they would be making to install the new equipment. Jordan and Kristian then went about their jobs. They know what they're doing - such a tidy and well thought out installation and attention to detail. They even corrected a few short comings in the original duct work and plumbing. They left the site spic and span and thoroughly tested out the furnace, thermostat, humidifier, and A/C unit to ensure it was all working properly.

It's not an easy task to find a company that delivers like Distinct Heating & Cooling. Do yourself a favour and make sure you check them out.

Wayne Gillis

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Company Response

Thank you so much Wayne, for taking the time to leave such a detailed and positive 10* review! Your appreciation for the excellent skills of our Journeyman technicians and a smooth installation from start to finish is gratefully received. At Distinct Heating & Cooling we want to leave all of our customers with the confidence and assurance that the job has been completed to a top-notch standard. Thank you for trusting us with this installation. It was such a pleasure to work with you and we look forward to serving you in the future.

Private User
Private User
1 review Calgary, AB
10/10

Furnace Replacement

From the not unexpected news that our old, malfunctioning furnace needed to be replaced to waving the installers goodbye the staff at Distinct Heating and Plumbing were all exceptional.

Ed, kind and cheerful, was thorough in showing us how the furnace had worn out over the years. Nate, the owner, spent considerable time in explaining the heating system options with their pros and cons.

The HVAC technicians, Jordan and Kristian, who removed the old furnace, ran ductwork, installed a new chimney liner for the water heater, ran new exhaust and air intake pipes and installed the high efficiency York furnace were professional, experienced, and careful in their work. They were also friendly and were always generous in answering all of our questions as well as explaining the process. They were a joy to work with.

ABCCoring, who cut the holes for the puppies through the basement wall was also excellent. They came, did their work and were out within an hour.

Communication was excellent with this company. They were prompt at returning calls and always sent a text with a photo of the technician and sent follow up texts if they were running a bit late.

I would highly recommend Distinct Heating and Cooling. In addition, the receptionist was also extremely helpful and rearranged our first service call to an earlier time when an opening came up. Working with Nate and team was

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Company Response

Thank you so much for your 10* review! At Distinct Heating & Cooling, we are always very grateful when our customers take time to share their satisfaction with the service they received from our team. Thank you for making our technicians feel welcome in your home! We are delighted that you had all your questions answered and that we were able to take care of all your heating needs to a high standard. We appreciate your support of our business and we look forward to working with you again in the future. Have a wonderful day!

ckarenschlachter
ckarenschlachter
0 reviews Calgary, AB
10/10

Installed two new furnaces and an air conditioner

Nate came over one evening and walked us through what work would be done once we purchased the new furnaces and air conditioner. Very thorough. Kristian was our technician and he was very professional and punctual. He and his workmate were hardworking and respectful of our home, cleaning up the area every night. We are very satisfied with our purchase and the service we received.

Karen and Barry

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Company Response

Hi Karen and Barry, thank you so much for your kind review of the positive experience you had during your Distinct Heating & Cooling install. We are so pleased that our technicians helped everything to go smoothly for you and treated your home so respectfully. It was our privilege to be invited into your home to complete this work and we appreciate your support of our business. We look forward to providing you with top notch service for many years to come.

Jack &.
Jack &.
2 reviews Calgary, AB
10/10

Remove and install of new furnace, separating coil, air filter and humidifier.

From the moment Distinct's installers walked into our door, all matters went according to their plan. The two men truly represent Distinct's mottoes - courteous, helpful, clean, tidy, protected all our floors, removed all debris plus vaccummed, left no traces of any neglect. The install is absolutely top notch and we could not be happier. We will continue to use Distinct's services from now on. Thank you to Jordan and Ed and the direction of Nate.

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Company Response

Thank you so much for taking the time to share some kind words about your recent install experience and the high level of customer care you received. We really appreciate your 10 star review and consider it a privilege that you allowed our technicians into your home to deliver a "top notch" install for you. We look forward to visiting you again in the Spring and are committed to bringing the same level of excellence to your future experiences with Distinct Heating & Cooling. Have a great day and thanks again!

nltremblay in Calgary
nltremblay in Calgary
3 reviews Calgary, AB
10/10

Superb service and quality products

During last week's cold snap, our furnace acted up. We made an emergency call in early on Saturday. A serviceman came immediately to temporarily fix the problem. Nate returned later and discovered that it was because we had cranked the humidity up to the max (10) which caused the damper to freeze shut. Instead of charging us, he spent over an hour making sure it was all back to normal and then spent over 20 minutes explaining to me exactly how the furnace and humidity work together. His professionalism, patience and expertise are why I would recommend this company to my good friends.l

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Company Response

Hi Nicole, thank you so much for your amazing review of the service you received from Distinct Heating and Cooling. We are so glad that we could help to get everything in order so that your family could stay warm during the cold snap! We appreciate your kind words regarding our technicians. We are always happy to help keep you informed and up to date with the workings of your equipment. We are delighted that you would make a confident recommendation to your friends as a result of the excellent service you received. Have a great day and thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.