Distinct Heating & Cooling

Heating & Air Conditioning
194 Chapalina Close SE Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 7 timesBest of 2021winner 7 times

Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (229 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnance maintenance and other work

I first used Distinct to install kitchen and bathroom fan vents 7 years ago and have used them for my furnace maintenance and repair ever since. Jordan has done all of my work over the years, very professional young man from the get-go. I can tell that Nate treats his employees well. Good company to deal with on every level.

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Company Response

Thank you so much for this kind 10* review of our company. It is always such a pleasure to connect with our returning customers year after year and we appreciate your continued support. Nate and the team do strive to bring the very best customer service and professionalism to every home we visit. We are so pleased that you have been happy with the services you received over the years. We hope you have a wonderful day!

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent service as always with furnace service and repair!

As always, the service is friendly, professional, and the work is exceptional. The technician takes the time to explain what service he's done and to point out any issues or future considerations. He even took the time to recommend the best filters to use, humidity settings, etc. to maximize our furnaces efficiency and effectiveness. Distinct is and will continue to be our go-to for all things heating and cooling@

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Company Response

Hi! Thank you so much for this wonderful 10* review of our company. We appreciate your kind words and are so pleased that you were happy with the service you received. We are very grateful for your continued support of our business and hope you have a wonderful day!

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace annual maintenance

Jordan came on time for the appointment and was courteous and friendly. We have always been happy with all the Distinct service guys and it was no different with Jordan. I find I always learn something new each year as they are good about educating owners about the ins and outs of furnace maintenance.

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Company Response

Hi! Thank you for your kind 10* review of our company. We are so happy that you are pleased with the service you have received from all of our technicians over the years. We think that Jordan is wonderful too and all of our technicians enjoy sharing their knowledge with our customers. We thank you for your continued support of our company and we hope that you have a lovely day!

Nathan
Nathan
3 reviews Calgary, AB
10/10

Great Service

I have used Distinct for regular A/C and furnace maintenance. Jordan recently did my furnace maintenance and took the time to answer all my furnace questions as well as explain all the test results. He also upgraded the firmware in my thermostat and went over the changes with me. I value quality of the work and the peace of mind that Distinct provides .

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Company Response

Hi Nathan, thank you for this wonderful 10* review of our company. It is always lovely to hear from our returning customers. We are so pleased that you continue to be impressed with our company and the services received from our technicians. Peace of mind is especially important when it comes our HVAC systems and we are so happy to provide you with the knowledge that your system is taken care of heading into heating season. We hope you have a terrific evening!

Chris in Calgary
Chris in Calgary
4 reviews Calgary, AB
10/10

Furnace Repair

The technician was courteous (called when he was running late), knowledgeable and friendly. He replaced a faulty gas valve and and did a quick inspection. Thankfully he had the part in his van and was able to complete the work quickly.

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Company Response

Hi Chris - thank you for your 10* review of our company and for choosing Distinct Heating & Cooling to complete this work on your furnace. Communication is so key to a great service experience and our technicians are wonderful at keeping our customers informed of their arrival times. We are so pleased that your technician was able to get everything taken care of for you so quickly and we look forward to providing you with excellent service again in the future. Have a great day!

Peter
Peter
0 reviews Calgary, AB
10/10

Furnace replacement and A/C install

Distinct completed an excellent changeover of our furnaces and started installation of air conditioning last week. Kristian and Aiden demonstrated an amazing work ethic throughout the week and showed innovation and attention to detail in all aspects of their work. Very pleased with the results.

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Company Response

Hi Peter! Thank you for taking the time to leave us this kind 10* review of our company. We are so pleased that you were impressed with the work ethic of our team and the excellence of your installation. Attention to detail is so important in this industry and our team really do work hard to bring you the best installation experience possible. You have been a pleasure to work with and we thank you for choosing Distinct Heating & Cooling. Have a terrific day!

Paul Magnuson in Calgary
Paul Magnuson in Calgary
1 review Calgary, AB
10/10

Great service, great team.

Nate and his team were a pleasure to work with start to finish and kept us informed of all the details through the process. Great team and great service. Thanks!

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Company Response

Hi Paul, thank you for taking the time to leave us your positive 10* review of our company. Keeping our customers informed is top of the list when it comes to customer care so we are delighted that you felt well taken care of during the completion of your project. We appreciate your encouraging words and hope you have a wonderful day!

Sherrie
Sherrie
0 reviews Calgary, AB
10/10

Simply the best quality and service - furnace & humidifier repair and maintenance

Hands down THE best! Their technician was very professional, courteous, friendly, prompt, and always answers all of our questions. I also love that they send out a bio of the technician when they're on their way (along with a pic so you know who to expect) They go out of their way to make sure everything is done correctly the first time - and they explain everything so well. We've used this company quite a few times over the years for various services in our homes.
The office manager, Dannii is also amazing!

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Company Response

Hi Sherrie, thank you for this wonderful 10* review of our company and your glowing report of the team who helped with your project. We appreciate your kind words so much and we are honoured when our customers return to us year after year. You are always a pleasure to work with and we look forward to serving you for many years to come. Have a wonderful day!

Greg
Greg
1 review Calgary, AB
10/10

New furnace and AC

We had our furnace upgraded to new, along with a new thermostat, and added new A/C. Fantastic service from quotation stage to final invoice. Nate was honest and covered all aspects of this project. Every detail was covered. Technicians, Aden and Christian always on time, cleaned up after every work day, and answered all of my questions. Very professional and knowledgeable. Office staff verified all appointments through email. Thumbs up and I'd highly recommend using Distinct for any of your cooling or heating requirement.

Thanks Nate and Company...

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Company Response

Hi Greg, thank you for taking the time to leave us this wonderful 10* review. We appreciate your kind words and your high recommendation of our company to others. The areas you mentioned such as honesty, fantastic service, and professional/knowledgable technicians are what we hope to bring to every single project we attend. We are so glad that you felt the benefits of those things and we look forward to providing you with excellent customer care for many years to come. Thank you for welcoming our technicians into your home - you were a pleasure to work with. Have a great day!

Alissa
Alissa
1 review Calgary, AB
10/10

Maintenance, Troubleshooting & Service

After months of trouble shooting with other trades, I was referred to Distinct Heating after I was told to get my furnace checked. The service from this company has exceeded expectations. The standard of customer service values, that often is lost in many companies these days, Distinct stands out on top! It was Jordans’s thoroughness, testing, and details to his job that caught attention to a massive heat exchanger problem. Follow through and quality service is their standard.

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Company Response

Hi Alissa, thank you for this fantastic 10* review of our company. Genuine customer service and superior customer care are definitely high on our list of core values as a company. We are delighted that you chose our company to complete this work for you and we thank you for the plus points that you highlighted in your feedback. We appreciate your recommendation of our company to others and we hope that we can find other awesome customers like you! Have a terrific day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.