Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (319 reviews)

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Albert
Albert
3 reviews Calgary, AB
10/10

AC unit maintenance

There was great communication from the company. Jordan showed up right on time. He did a great review of the performance of my AC unit and carefully explained the results of his evaluation. I would definitely hire the company for any future work.

Approximate cost of services:
$156.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review Albert! We are happy to hear that Jordan showed up on time and provided you with a great review of the performance of your A/C unit and took the time to explain his findings. We look forward to seeing you again at next years tune up! Enjoy the rest of your summer!

Andrew in Calgary
Andrew in Calgary
3 reviews Calgary, AB
10/10

Very Impressed. They are simply the best !!!

During Calgary's 2024 summer heat wave my 92 year old mother's AC decided to take a break on a Saturday late afternoon. I called the after hours number and Jordan answered promptly. He said he could be at the house to take a look after putting his young children to bed later in the evening. We decided that although the main living area was 29C, the basement was cool enough for sleeping and to get by, so we cancelled the service appointment. We then called on Monday morning and Jordan was able to come just after noon. When he uncovered the AC unit, there was a bees nest inside and unfortunately Jordan did get stung. However, he bundled up in a thick hoodie (in 31C weather) and replaced the broken capacitor which fixed the AC unit.

So, wow, this was service well above and beyond what other companies would provide, from the offer to come late in the evening, to promptly arriving on the Monday, to persevering through a nest of bees and diagnosing and fixing the AC.

I can't say enough great things about Jordan and Distinct Heating & Cooling. They are simply the best !!!

Approximate cost of services:
$330.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review Andrew! We are so happy that we were able to help out your sweet Mom during this crazy heat wave! It is so important to us that our customers, existing and new, can reach out to us 24-7 when they need us! Jordan didn't mention to us that he got stung so I guess we owe him some hazard pay as well lol😳! We are relieved to hear it wasn't worse and that he was able to repair your Mom's A/C so she can remain cool in this heat. Jordan has been a part of our Distinct team/family for over a decade and is one of the best technicians we have ever had so we are incredibly blessed to have him! We will make sure he see's your kind review and thank you again for your review. We greatly appreciate it!

Private User
Private User
2 reviews Calgary, AB
10/10

Amazing Company and Excellent Service

Nate and his team of Kristian, Jaden, and Aidan did an amazing job of our hot water, furnace, and A/C install. This has been the best experience with contractors I have had. The communication was excellent. Email, text, and voice mail. I also appreciate that they would send a picture of the person coming to our house. I can not recommend Distinct Heating & Cooling enough. They were amazing. They left the house in better shape when they left and did a through walk through after everything was done. They were also extremely helpfully setting up the city inspection.
The team has great passion for their work and we could not be happier. Thank you so much Nate and team. Excellent service!!!!

Approximate cost of services:
$20,000.00
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Company Response

Thank you for taking the time to leave us a 5 star review! We are so happy to hear that you are satisfied with the installation that our crew did for you and that this has been the best experience you have had with contractors. That truly means so much to us!

We do our best to have clear communication via email, text and voicemail and are happy to hear that you like our system of sending our customers a picture of the technician that is coming to your house. Your trust and recommendation of our small family run business means the world to us!

We always try to leave the homes in better shape than when we arrive so we are happy that you noticed that as well. Doing a thorough walk through so our customers know how everything works before we leave is important to us and we are always just a phone call away should you need anything.

We try to make the installation process as easy on our customers as possible so helping to schedule in your City Inspection if needed is just another way we can try to make our customers lives a bit easier.

We are very passionate about all things HVAC related and providing our customers with top notch customer service is extremely important to us so we are so happy to hear we have done just that for you.

Thank you again for your kind review and for choosing our company. We greatly appreciate it!

10/10

AC Service

Best service by far! Arrived on time and provided a complete check up on our AC.
Professional, knowledgeable and courteous.

Approximate cost of services:
$149.00
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Company Response

Thank you for taking the time to leave us a 10 star review! We are so happy to hear that our technician arrived on time, provided you with a complete A/C check up and was professional, knowledgeable and courteous. Have a wonderful summer!

MB
MB
1 review Okotoks, AB
10/10

Heating and Cooling Service

I had an exceptional experience with Distinct Heating and Cooling. Throughout the entire process, the company provided prompt service and demonstrated outstanding and friendly customer service. Erin was lovely and made such an effort to have someone come to my home as soon as possible during a busy and chaotic time during a heat wave. Nate followed through with a call to determine exactly what the issues were in able to provide the necessary services to meet all of my needs. And finally, Aiden answered all my questions during the service call and quickly fixed the problem. Most impressive was the additional advice/information he offered me about several issues I had been having. His advice alone will save me a great deal of time and expense moving froward. As a result, this is a company that I will be trusting with any heating and cooling issues that I have (including a few alterations to my current system in the next few months). The entire process was smooth and stress-free. Highly recommend this company/team.

Approximate cost of services:
$159.00
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Company Response

Thank you for taking the time to leave us such a kind 10 star review! Our entire team is dedicated to helping our existing and new customers as quickly as possible, even in a crazy heat wave so we appreciate you letting us know that you were happy with our prompt and friendly customer service! Our highly trained Journeyman technicians are passionate about all things HVAC related so we are happy to hear that Aidan was able to offer you additional advice that will help you save a great deal of time and expenses moving forward! We are happy to hear that we have urned your trust and that the entire process was smooth and stress-free for you. Thank you again for trusting us and we look forward to working with you again! Have a wonderful summer!

Don R.
Don R.
2 reviews Calgary, AB
10/10

ANNUAL MAINTENANCE

We just had the annual furnace/ AC maintenance from Distinct done and as usual an excellent job was done by Aidan in making sure everything is running perfectly. Since the original installation was done, Distinct makes sure our system is functioning properly, which leaves me with no worries for the next year.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to leave Aidan a 10 star review and for being such a loyal customer of ours over the years! Thank you for always staying on top of your yearly regular maintenance which is such an important part of making sure your equipment will run safely and efficiently for many years. We hope you have a wonderful summer and thank you again for leaving us such a kind review. We greatly appreciate it Don!

Shawna
Shawna
1 review Calgary, AB
10/10

Honest, Professional, Friendly

We have been using Distinct Heating for many years. Every year they clean and maintain our AC and Furnace. This year was the year for a new furnace. They replaced and drilled new holes for pipes where needed. They trained me on the new thermostat, which is state of the art. They showed me all they did and explained how and why it needed to be done. You wouldn't even know they had been there. The place is so clean. The furnace works great too. The owner Nate called to make sure everything went well . There is nothing negative I can say about them. All around trustworthy and knowledgeable. I even left for work while they were here - no worries about that at all.

Approximate cost of services:
$7,800.00
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Company Response

Thank you for leaving us a 10 star review Shawna and for being such a loyal customer of ours over the years! We are happy to hear that you were happy with the installation that our crew did for you both. Isn't it amazing how far technology has come even for thermostats! Making sure our customers are happy from start to finish and know how to use all the new equipment is very important to us as well as leaving each home neat and tidy, even after a big installation! Nate enjoys checking in after each and every installation to make sure that our customers are happy with our process as well as answer anymore questions you might have. Thank you for trusting us to be in your home, even when you aren't home. That means so much to us! Thank you again for your continued support of our small business and for always getting your annual maintenances done which helps keep your equipment running safely and efficiently for you for many more years! Have a wonderful summer!

jn.wilding
jn.wilding
2 reviews Calgary, AB
10/10

Furnace and Heat pump install

Just had Distinct Heating & Cooling team replace our furnace and complete a heat pump install. The entire team (Nate, Kristian, Aidan, Jordan, and Jaiden) were extremely professional, transparent, and all around awesome about each and every step in the process. The owner actually sat with us and explained everything (in great detail) before we even took a look at the old furnace, which I very much appreciated. After receiving quotes from 3 other HVAC companies, Distinct was obviously the most in tune with residential needs the and the compassion and thought that should be taken with large financial decisions like this. 10/10, will not hesitate to recommend or contact them again.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for taking the time to leave us a 10 star review! We are so happy to hear that you were happy with our entire teams professional, transparent and our process from start to finish!

Nate truly enjoys going to meet with each of our customers in person to explain everything, answer all your questions and make sure you are comfortable with the entire process before we begin any work.

Doing your due diligence and gathering a few quotes is always a smart idea, especially on such a large purchase!

We are so grateful that you chose our small family run business for your HVAC installation and feel honoured that you would recommend us.

Thank you again for your kind review John. We look forward to providing you with the same quality service at each of your yearly maintenance appointments as well!

Have a wonderful summer!

MRivillasm home
MRivillasm home
1 review Calgary, AB
10/10

AC installation

Very professional service, starting by the first meeting all our answers and concerns were properly explained, nice education since there were things we did not know. The installers were on time and conducted the installation professionally, showed the results and explained the steps to use the equipment properly. Thanks

Approximate cost of services:
$8,200.00
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Company Response

Thank you for taking the time to leave us a 10 star review! We are so happy to hear that you were happy with the service we provided you from start to finish. Nate truly has a passion meeting with our customers in person and helping you understand and make an educated decision without any pressure. Our install crew always try their best to be on time, professional as well as do a proper walk through when they are done so our customers are well informed and comfortable with how all the new equipment works. If you should have any questions we are just a phone call away and always happy to help!

Thank you again for taking the time to leave us such a kind review and thank you for your support of our small family run business. We greatlly appreciate it!

SW Calgary in Calgary
SW Calgary in Calgary
1 review Calgary, AB
10/10

Family owned and family recommended

My daughter recommended Distinct and I recommended them as well. Everyone is prompt, communicates effectively and is efficient. Ed was here last week for the annual service and was everything Distinct is known for. I trust them.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to leave us and Ed a 10 star review! We are happy to hear that you appreciated our promptness, effective communication and efficiency. Your trust in us means the world to us!

Thank you again for your kind review, we greatly appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
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