Quality First Roofing

Roofing
1 Austin Terrace ON M2R1E8
Write a Review
Write a Review
Website
HomeStars
Roofing
Quality First Roofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Quality First Roofing

Average customer rating:
10 10 (259 reviews)

Sort by

Private User
Private User
1 review Toronto, ON
9/10

New roof

Very happy with the work very profesional after they finished installing the new roof they cleaned up thoroughly they took their time doing so
I would highly recommend this company

Was this review helpful?
Company Response

Thanks for the great review!

Doug F.
Doug F.
5 reviews Mississauga, ON
10/10

Great work. great service and great follow-up

We had a smaller job due to a hole in part of our roof, so we didn't need a complete roof. This was a bit of a concern for us because of the worry about matching colours - the existing roof is over 10 years old. Michael came out to take a piece of the existing shingle to determine what shingle would ensure the best match and his crew returned the next day to install.

The match is perfect, the work is excellent and we couldn't be happier. We'd definitely recommend Quality First Roofing to anyone.

Was this review helpful?
Company Response

Hey Doug
I like overseeing every aspect of the business to ensure a satisfactory result . Thanks for entrusting our company with your project. I appreciate the great review!
Sincerely
Michael

Private User
Private User
Private User reviews Toronto, ON
10/10

great to work with

michael has helped us before with our problematic, leaky roof and at beginning of july 2020 he and his crew worked professionally and in an organized, respectful way to rebuild and reshingle our 12 year old roof.

all the great comments about this company's communication, crew, cleanup and overall approach - and the ease of working with michael are true. do not hesitate to work with quality first.

Was this review helpful?
Company Response

Hey
Thanks for the awesome review!
I remember doing that roof right at the beginning of the heat wave. It was a typical builder roof. The builder hired the cheapest roofer who cut corners to make a profit. As a result the roof failed before the materials did. I'm happy that you decided to go with my suggestions and do it properly by adding the thicker plywood. We went above building code to ensure the roof lasts as long as the materials.
Feel free to reach out to us any time. Thanks again for hiring us. All the best to you and your new family!!
Sincerely
Michael

Private User
Private User
Private User reviews Toronto, ON
10/10

New roof

Michael maintained great communication with us from the first 'estimate' visit to the completion of the job, explaining the various roofing products and keeping us 'in the loop' as our installation day approached.
The crew worked hard all day in the heat and were very thorough.
especially with the clean up (even the neighbours were impressed). Very reassuring that Micheal runs the company, inspected our house for the estimate, and spent a lot time working with the crew onsite. A very organized operation.

Was this review helpful?
Company Response

Hey
Thanks for the awesome review! I still like to be active in the business and enjoy finding ways to make our operation run smoothly. Organization and communication is key. I want everyone to feel confident in their new roof especially during these crazy weather events.

10/10

Removal of 3 layers of old shingle and installation of new

Michael of Quality First Roofing removed 3 layers of roofing shingle from previous owners. He replaced them with new high end shingles and a vent system on my story and a half home. He also tore down a carport and shed attachment which obscured the look of my house, leaving a small portion for a future front porch. Michael was very helpful in choosing the end products after listening to the quality of finishes that I wanted. His men were both friendly and polite and completely cleaned up my yards after the job was completed. I have received numerous compliments about the look of my new roof and the special venting system I had installed. Michael also took the trouble to take pictures of the entire job from start to finish so that I was able to see exactly what was done to my roof. I particularly appreciated this added bonus as I like to know both the structural and mechanical features of my home.
Michael is a very nice and considerate gentleman to his customers. I was lucky to have found and hired him. I enjoyed working with this company and would not hesitate to recommend them to anyone who enquires.
I thank home stars for this service to the buying public.

Was this review helpful?
Company Response

Hey Lenie
That was very nice of you! What a detailed review. I think that summaries everything that we do. I like taking pictures during the roofing project to show the customer everything that's involved. We replace so many roofs that are only a few years old because their previous roofers decided to cut corners. People rarely go up on their own roof to make sure everything was done correctly which is why I show them through pictures and videos.
It was very nice to work with you Lenie! Truly one of the nicest customers we've ever had!
I wish you good health and a happy retirement!
Sincerely
Michael

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof Replacement

Several companies were called for a quotation to replace my entire roof. Michael at Quality First Roofing impressed me with his attention to detail and listening to what I needed done.

The job involved installing 8 ft ridge vent, 11 intake vents, connecting 3 fan vents, new shingles over roof and porch, underlayment, and finishings around plumbing stack vents and chimney. Igor and his crew did everything in one day; above and beyond my expectations. As a bonus, he even repaired two shingles that had blown off the garage a couple of years ago.

I would definitely recommend them to all my family and friends. I would hire them again in a heartbeat. Thank you for giving us peace of mind, Mike and crew at Quality First Roofing!

Was this review helpful?
Company Response

Hey
Thanks for the awesome review!!
I'm glad that your happy with the end result. The crew worked very hard over the weekend. I'm glad that you took our advise and had us install all those additional intake and ridge vents. This is definitely going to prolong the life of your new roof.
Thanks for choosing our company!!
Have a great summer and all the best to you and the family!!!

M
M
3 reviews Pickering, ON
10/10

New Roof

Our 12 year old roof started leaking so we called Quality First for a repair. Michael came and identified several issues with our existing roof. After some consideration, we decided to replace the entire roof. Michael and his crew were very professional and did a thorough job. We are very pleased with the service provided by Quality First.

Was this review helpful?
Company Response

Hey mr.m

Thanks for choosing our company for your roof replacement. The previous roof had workmanship issues. We went above and beyond on the replacement to ensure it will last more than twice as long as the previous roof.

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof repair

I reached out to Quality First Roofing as I noticed shingles missing from my roof. They promptly responded and attended the site within hours of my call. They did an inspection, provided a quote and executed the work the same day. They provided pictures of the work and identified an issue I never would have been aware of and addressed that as well. They were prompt and professional and the quality of the work is excellent. I would not hesitate to refer them or use them again for my roofing needs. Very pleased!

Was this review helpful?
Company Response

We always prioritize repairs to prevent further damage to the homes interior.

Thanks
Michael

Private User
Private User
0 reviews Toronto, ON
10/10

Fabulous attention to detail...

I needed my flat roof to be redone before I build my deck. Quality roofing gave me great advice and then completed the work quickly and professionally, using top notch products. I will not hesitate to use them again in the future, as well as recommend them to friends and family.

Cheers,
Brian

Was this review helpful?
Company Response

Hey Brian
We are one of the few companies that uses commercial grade fly roofing products on residential roofs, because they are much more durable.
Thanks again for taking the time to post a review!!
All the best to you!! Take care
Sincerely
Michael

Private User
Private User
0 reviews Toronto, ON
10/10

New roof

Our roof was about 20 years old, needed to be replaced. Michael was responsive, professional, and thorough. Quality First replaced all of the conventional shingles. The job site was clean. 8 months later there are no issues with the new roof. When we had some issues with a part of the roof (a section of flat roof) that was not part of the initial Quality First job, Michael was very responsive and came quickly to help us out. We would recommend his company to others.

Was this review helpful?
Company Response

Hey Mr.C
We're always here to help our former customers even if it's not related to the roof that we installed.
Thanks for taking the time to post a nice review.
Much appreciated!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality First Roofing

Our mission is your satisfaction. Just as our name suggests, Quality is our utmost consideration, which ensures that every job is done correctly at a competitive price. We only use industry approved materials and adhere to all local building codes and Provincial regulations

Your roof is the first and ultimate line of defence to protect your beloved home or business against the harsh elements of our unpredictable Canadian climate. It should therefore be left to the experts. At Quality First Roofing, we only do roofs, unlike some other contractors who might try to stretch their capabilities between roofing, windows, doors, siding, etc.

Services: Shingle Roofing
Flat Roofing
Metal Roofing
Cedar Roofing
Slate Roofing
Skylights
Roof Leak Repair
Roof Maintenance

CATEGORIES
Roofing and Skylight Installation & Repair
SERVICES
Shingle Roofing Flat Roofing Metal Roofing Cedar Roofing Slate Roofing Skylights Roof Leak Repair Roof Maintenance
BRANDS
Certainteed Landmark BP Mystique Iko Velux Gaf
WEBSITE
http://quality-first.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.