Quality First Roofing

Roofing
1 Austin Terrace ON M2R1E8
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Quality First Roofing
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99%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Quality First Roofing

Average customer rating:
10 10 (222 reviews)

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AL
AL
0 reviews Mississauga, ON
10/10

New roof and previous emergency roof repair

Michael and his team are professional, honest and great at their job! I first contacted Quality First Roofing when dealing with an emergency roof leak in the Fall of 2019. Of all the contractors I called (on a Friday night, after hours), their intake and response personnel was the most knowledgeable. The price for the emergency work was great and the job was completed next day. We re-hired Quality First Roofing to do a complete roof replacement in the Spring of 2020. Their supply is great, the price was reasonable and the entire roof was replaced in a day. The finished product looks beautiful and well crafted. They observed all safety requirements and left our property cleaner than when they arrived.

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Company Response

hey Al

The roof really shows well!
We always do our best to protect the property from falling debris. We especially protect the windows and landscaping. I'm very happy that you noticed our efforts to do the possible clean up. We personally train our workers to ensure that everything is installed right the first time. This is key to ensure that the lifetime shingles last their fully expected period.

I thank you for hiring us again!
It was a pleasure
Sincerely
Michael

Matt
Matt
0 reviews Toronto, ON
10/10

Roof Repair

Michael and his team were very quick to respond for both the quote, and work. They work very efficiently and clean. We are happy with the experience and recommend anybody needing work done to speak with Quality First

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Company Response

Hey Matt
Because it was an emergency situation, we got you in as soon as possible. It's a good thing that the weather held up and we got it done before the next round of rain came in.

Thanks for hiring us again!

Mike
Mike
1 review Toronto, ON
10/10

Roofing

Fantastic customer service. Mike came and completed the work within a few days and did a great job.

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Company Response

Hey Mike
Thanks for choosing us for your repairs !
I appreciate the great review!!

Maurice W.
Maurice W.
5 reviews Toronto, ON
10/10

Really good service!

Many contractors do "Good Jobs". Many have good ratings. Some have reasonable pricing. Some are not lawyers, giving no-end of exceptions to the price they are quoting. Few have prompt service. Fewer keep you informed and updated. Fewer still combine all these as Michael does. I have spent the time to write this review because I believe Quality First Roofing deserves a call from you.

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Company Response

Hey Maurice.
It was a pleasure to work for you. I appreciate you taking the time to post such a nice review! It's nice when our customers notice how we make a tough job like roofing go smoothly. That makes our job that much more rewarding.
We Look forward to working with you in the future. In the meanwhile stay safe and be well during this corona pandemic.

Sincerely
Michael

Monica
Monica
0 reviews Toronto, ON
10/10

Roof Repair

They provided friendly customer service and addressed any questions or concerns we had thoroughly, and they were quick with response times. The quote given was also at a good rate compared to other companies. He was honest about the type of work required and didn't try to upsell unnecessary services.

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Company Response

Hey Monica
That's exactly the way we operate. We only quote on what's necessary. For us it's all about treating our customers the way we would want to be treated.
Thanks for the great review !!!
Sincerely
Michael
Quality first roofing

Andrew
Andrew
0 reviews Toronto, ON
10/10

Roof Repair

Michael was quick to return my call even though it is technically the off-season for roofing jobs. After unusually heavy January rains, we have a small leak in our living room that we suspected was originating from the chimney. Michael came over, inspected the chimney and the roof, identified potential breaches, and sent detailed pictures with explanations via text while he was working. He came down and went over each picture with me explaining the issue in detail and how it could be remedied. We also discussed future plans for our roof, estimated life-span, and things to look out for. While he was doing the repairs he went out of his way to put back a loose shingle or two and re-affix a piece of siding that blew off the house during the storm. His quote was extremely reasonable compared to other roofing companies we have dealt with in the past and the work was professional and well done. He also sent pictures of the finalized repair via text. We are all sealed up and dry inside!

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Company Response

Hey Andrew
Thanks for taking the time to post such a nice review!!
Look forward to working with you in the future.

Sincerely
Michael

Khanh
Khanh
3 reviews Toronto, ON
10/10

Leak in Roof Repair

Someone came to inspect the roof and thought the leak was coming from the cracks in the chimney. That did not fix the problem. It was busy during the holiday season and they managed make time. They offered to come by again and asses the situation free of charge. Managed to come to a resolution and will be calling them again the future. Thanks!

Review has 1 previous version
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Company Response

Hey Khan
Thanks for the kind words. Sorry we couldn't get to it immediately because of the holidays. Thank you for keeping us in mind for the future.
All the best To you in the new year!!
Sincerely
Michael

J Levy in Toronto, Ontario
J Levy in Toronto, Ontario
1 review Toronto, ON
10/10

Replace flat roof over garage

I contacted Quality First Roofing for an estimate for a roof replacement for a flat roof at my home. Michael arrived within 24 hours and gave me a very competitive quote. I was anxious to have the job done quickly before the really bad weather set in and Michael was able to complete the job the following week. They removed the old roof down to the base and did an excellent job of installing a brand new roof. I am very satisfied with the quality of the workmanship and the end result. I would not hesitate to recommend Michael and he crew to others.

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Company Response

Hey Judy
Thanks for the awesome review!
You contacted us just in time. We finished all of our project and we're about to close down for the season. I'm glad we managed to fit you in.
Thanks for choosing our company and for referring us!!
Happy holidays!!

Adam from Toronto
Adam from Toronto
1 review Toronto, ON
10/10

Roof replacement

We had a leaky roof over our main house and shed and were very worried about who we would hire for this job. We put out for three quotes from Homestars and not only was Michael and his team at Quality First Roofing first to respond , their pricing was competitive, the quality of their work exceptional (they even swept up inside our shed!) , I really felt like we were given exceptional treatment. Kinda schmalzy name for a company but they absolutely deliver. Nice that the owner knows his entire crew and they don't take on any extra jobs than they can deliver on. Highly recommended! - Mr. Adam Lopez

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Company Response

Hey Adam

Thanks for the awesome review! I'm glad we fit your project in before the weather turned.
All the best to you and your family!!

Liane
Liane
0 reviews Toronto, ON
10/10

Leaky skylight repair

Had a small job that needed doing and was sceptical that I’d find someone. Quality First Roofing responded to my request for quotes and had the job done within a day!

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Company Response

Hey Liane
Our highly experienced staff is always good at pin pointing leaks and fixing them before they turn into larger problems.

Thank you for choosing our company and taking the time to post a wonderful review!
I really appreciate it!

Sincerely
Michael
Quality first roofing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality First Roofing

Our mission is your satisfaction. Just as our name suggests, Quality is our utmost consideration, which ensures that every job is done correctly at a competitive price. We only use industry approved materials and adhere to all local building codes and Provincial regulations

Your roof is the first and ultimate line of defence to protect your beloved home or business against the harsh elements of our unpredictable Canadian climate. It should therefore be left to the experts. At Quality First Roofing, we only do roofs, unlike some other contractors who might try to stretch their capabilities between roofing, windows, doors, siding, etc.

Services: Shingle Roofing
Flat Roofing
Metal Roofing
Cedar Roofing
Slate Roofing
Skylights
Roof Leak Repair
Roof Maintenance

CATEGORIES
Roofing and Skylight Installation & Repair
SERVICES
Shingle Roofing Flat Roofing Metal Roofing Cedar Roofing Slate Roofing Skylights Roof Leak Repair Roof Maintenance
BRANDS
Certainteed Landmark BP Mystique Iko Velux Gaf
WEBSITE
http://quality-first.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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