Quality First Roofing

Roofing
1 Austin Terrace ON M2R1E8
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Quality First Roofing
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Reviews for Quality First Roofing

Average customer rating:
10 10 (245 reviews)

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jpw from Scarborough
jpw from Scarborough
9 reviews Toronto, ON
10/10

Shingle Replacement

I selected Quality First Roofing through Homestars in July 2020 after doing some research. The person doing the estimate was very thorough, explaining the work in detail and courteous. Considering the size of the roof(I live in a backsplit with 2 roof areas), the cost seemed reasonable. A neighbour in a similar sized house paid $15,000 a couple of years ago! The workers arrived promptly at the time specified and appeared to have done a first class job. They also made a couple of amendments at no extra cost to improve the ventilation and added side flashing. I was up the next day and had a look at things. The other much appreciated items was after the work was completed, they went around and cleaned up the area to such an extent that, aside from the new roof, you wouldn't know they had been there. Based on my experience, anyone choosing Quality First Roofing will not have cause for disappointment.

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belangerkayla
belangerkayla
5 reviews Toronto, ON
10/10

Roof

We moved to a new home and it was must to make a new roof. But we wanted to be sure that it be done properly.
So me and my family asked this company to help us. We had a meeting before making the roof and decided of the type that we want and color. Everything was done perfectly and in time.

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Homeowner in North York
Homeowner in North York
3 reviews Toronto, ON
10/10

Build new flat roof balcony and waterproof

For years I have had an issue with water leaking from a flat roof balcony right above the main entrance to my home. When Michael started the work to waterproof the flat roof, he informed me that the entire balcony was so severely damaged that an entire new structure would have to be built. Michael was extremely patient in taking the time to explain and show me the extent of the damage. After agreeing to proceed, Michael and Igor worked tirelessly for 12+ hours to build a complete new balcony and waterproof it. He juggled some other jobs that he had lined up and managed to complete all the work at my house in a single day. His workmanship is top quality and a highly recommend Quality First Roofing to anyone who is looking to have roofing work done on their home.

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Company Response

Hey
Thanks for the awesome review and thanks for referring us to your sister! Your sister also has the same issue at her house with a builder flat roof that was never sloped and the flat roof failed prematurely. It was a builder home with a flat roof balcony because the builder just cheaply patched it together. The whole thing ended up being rotten and we had to rebuilt it from scratch. But it's done properly now and will last you many years.
Thanks again
Sincerely
Michael

Edith
Edith
1 review Toronto, ON
10/10

Great work

Michael and his crew did a wonderful job. We were very impressed from the beginning with the amount of care and dedication Michael put into the estimation. He photographed and made notes on the condition of our roof and took the time to explain to us the whole process. The team was very hard working and professional. It was really great to be kept in the loop with the project, as we received email updates on the progress throughout the day. Michael is very knowledgeable and approachable, answering all our questions in timely manner. Overall, we are very happy with the work they've done and would highly recommend Quality First Roofing.

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Company Response

Hey Edith
Unfortunately the roof you had only lasted a couple of years because of the poor workmanship by the previous roofer.
I promise that your new roof will outlast your expectations. We did everything possible to make your roof last for decades to come.
We were able to perfect what we do because we only do one thing "roofing". We don't try to stretch our services across all the trades. We only focus on roofing. but let me know if you ever need any other contractors, I can refer a few good ones that I've discovered over the years.
And Thanks for referring us to Adrian!
Sincerely
Michael
Quality first roofing

Zack in Toronto
Zack in Toronto
2 reviews Toronto, ON
10/10

New Flat Roof

I found Michael based on previous home star reviews and I can say there are completely accurate. First Quality Roofing is a 5 star company. He was amazing to deal with from beginning to end and on the day of installation was in constant communication providing picture updates through out the day. Michael and his team worked extremely hard and well into the night to get this done in 1 day. They were very courteous and respectful of both mine and the neighbours property who we share a driveway with. I was very impressed by the clean up as the property was probably cleaner than when they showed up. Michael Was also very fair and great to deal with - at no added cost he fixed two downpipes and replaced one as well he found 4 layers of existing roof during the removal but didn’t charge more even though he based his quote for two layers

I highly recommend Michael and his team for any roof job and will gladly use him again when we decide to replace the shingles

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Company Response

Hey Zach
Thanks for the awesome review! I take pleasure in doing things correctly and treating every customers home like my own. We ended up framing up your roof to create slope so that the water drains correctly. So many roofs in Toronto fail prematurely because water sits on them. I'm glad that you went with our suggestion and resloped it. nothing more rewarding then working for great people like yourself who appreciate our hard work. All the best to you and your young family in your new home!
Sincerely
Michael

Katarina
Katarina
1 review Pefferlaw, ON
10/10

New roof

I was referred to Quality First Roofing by a friend who was extremely satisfied when she did her roof 6 years ago! I have a big roof and was keen on getting it done in one day. The best choice that I have made thus far was hiring Quality First Roofing!
The most professional, competent and experienced company that I have ever dealt with during my entire house renovation project. I have had my fair share of terrible contractors during my home Reno but Quality First Roofing was a breath of fresh air!
I recommend Quality First Roofing 1000%.

1 of 1 people found this review helpful.
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Company Response

Hey Kat
All I do is treat every customer like I would like to be treated. We strive to be more punctual and professional than everyone in the business. I have chosen to keep the company at a small manageable lever where I can oversea every project. I personally train all of our staff to ensure that every roof is done to the highest quality. It's truly a delight to hear such a wonderful review! It's very rewarding.
Sincerely
Michael

Private User
Private User
1 review Toronto, ON
9/10

New roof

Very happy with the work very profesional after they finished installing the new roof they cleaned up thoroughly they took their time doing so
I would highly recommend this company

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Doug F.
Doug F.
5 reviews Mississauga, ON
10/10

Great work. great service and great follow-up

We had a smaller job due to a hole in part of our roof, so we didn't need a complete roof. This was a bit of a concern for us because of the worry about matching colours - the existing roof is over 10 years old. Michael came out to take a piece of the existing shingle to determine what shingle would ensure the best match and his crew returned the next day to install.

The match is perfect, the work is excellent and we couldn't be happier. We'd definitely recommend Quality First Roofing to anyone.

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Company Response

Hey Doug
I like overseeing every aspect of the business to ensure a satisfactory result . Thanks for entrusting our company with your project. I appreciate the great review!
Sincerely
Michael

Private User
Private User
Private User reviews Toronto, ON
10/10

great to work with

michael has helped us before with our problematic, leaky roof and at beginning of july 2020 he and his crew worked professionally and in an organized, respectful way to rebuild and reshingle our 12 year old roof.

all the great comments about this company's communication, crew, cleanup and overall approach - and the ease of working with michael are true. do not hesitate to work with quality first.

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Company Response

Hey
Thanks for the awesome review!
I remember doing that roof right at the beginning of the heat wave. It was a typical builder roof. The builder hired the cheapest roofer who cut corners to make a profit. As a result the roof failed before the materials did. I'm happy that you decided to go with my suggestions and do it properly by adding the thicker plywood. We went above building code to ensure the roof lasts as long as the materials.
Feel free to reach out to us any time. Thanks again for hiring us. All the best to you and your new family!!
Sincerely
Michael

Private User
Private User
Private User reviews Surrey, BC
10/10

New roof

Michael maintained great communication with us from the first 'estimate' visit to the completion of the job, explaining the various roofing products and keeping us 'in the loop' as our installation day approached.
The crew worked hard all day in the heat and were very thorough.
especially with the clean up (even the neighbours were impressed). Very reassuring that Micheal runs the company, inspected our house for the estimate, and spent a lot time working with the crew onsite. A very organized operation.

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Company Response

Hey
Thanks for the awesome review! I still like to be active in the business and enjoy finding ways to make our operation run smoothly. Organization and communication is key. I want everyone to feel confident in their new roof especially during these crazy weather events.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality First Roofing

Our mission is your satisfaction. Just as our name suggests, Quality is our utmost consideration, which ensures that every job is done correctly at a competitive price. We only use industry approved materials and adhere to all local building codes and Provincial regulations

Your roof is the first and ultimate line of defence to protect your beloved home or business against the harsh elements of our unpredictable Canadian climate. It should therefore be left to the experts. At Quality First Roofing, we only do roofs, unlike some other contractors who might try to stretch their capabilities between roofing, windows, doors, siding, etc.

Services: Shingle Roofing
Flat Roofing
Metal Roofing
Cedar Roofing
Slate Roofing
Skylights
Roof Leak Repair
Roof Maintenance

CATEGORIES
Roofing and Skylight Installation & Repair
SERVICES
Shingle Roofing Flat Roofing Metal Roofing Cedar Roofing Slate Roofing Skylights Roof Leak Repair Roof Maintenance
BRANDS
Certainteed Landmark BP Mystique Iko Velux Gaf
WEBSITE
http://quality-first.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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