Quality First Roofing

Roofing
1 Austin Terrace ON M2R1E8
Write a Review
Write a Review
Website
HomeStars
Roofing
Quality First Roofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Quality First Roofing

Average customer rating:
10 10 (213 reviews)

Sort by

Rex from Toronto
Rex from Toronto
6 reviews Toronto, ON
10/10

Roof Replacement for House and Garage

We needed a roof replacement for our house and garage in September. Michael and his team did an excellent job from start to finish. They were responsive and returned our first phone call immediately. The work was completed on time and they did an excellent job cleaning up afterwards. Michael provided us with pictures showing the various stages of the work and answered all of our questions throughout the process.

Absolutely recommend Quality First Roofing and would use them again for future work.

Was this review helpful?
Company Response

Hey Rex

Thanks for the awesome review!

Linda in Regal Heights
Linda in Regal Heights
7 reviews Toronto, ON
10/10

Roof Repair

I first encountered Quality First Roofing after a windstorm in 2018 when I was having difficulty finding anyone to repair our roof. Quality First promptly sent a man who quickly and efficiently replaced all the shingles that had blown off.

I therefore chose the company again for repair of two apparent leaks (unrelated to the previous work). Michael responded quickly and came to assess the problem areas. He then resealed the chimney flashings and sealed some nail holes. He also went beyond the scope of the trade by pointing out a chimney issue and temporarily sealing some cracks. He thoroughly explained what was happening on the roof, providing copious photos of the problem areas and of his repair work. He also made us aware of more extensive work that might be necessary in the future.

Michael had to contend with unpredictable wind conditions, but he got the job done. With his readiness to explain and keep the customer well informed, along with a friendly, professional manner, Michael is really a good guy to deal with.

Linda

Was this review helpful?
Company Response

Hey Linda

Thanks for taking the time to post such a wonderful and detailed review!
I really do appreciate it!!

Sincerely
Michael
Quality first roofing

Derek
Derek
7 reviews Toronto, ON
10/10

New flat roof and added scupper on one level. Added scupper on another level.

Michael and his team were very respectful, efficient, and unbelievably clean, given they had to scrape off an old tar and gravel roof.
They took apart a large deck to redo roof and put it back perfectly.
I am no expert on roofing but the first rain we’ve already had tells me that the work they did accurately solved our issues.
Highly recommended.

Was this review helpful?
Company Response

Hey Derek
we put as much emphasis on clean up as we do on our workmanship. Our mission is to treat people and their property the way that we would want to be treated. Choosing only the best workers and training them more then our competitors is the key to our success.
Thanks for taking the time to post this review and I can't thank you enough for being so hospitable to our guys. It makes our hard job that much more enjoyable.
The crew wanted to pass along a big thank you as well!

Liane
Liane
0 reviews Toronto, ON
10/10

Leaky skylight repair

Had a small job that needed doing and was sceptical that I’d find someone. Quality First Roofing responded to my request for quotes and had the job done within a day!

Was this review helpful?
Company Response

Hey Liane
Our highly experienced staff is always good at pin pointing leaks and fixing them before they turn into larger problems.

Thank you for choosing our company and taking the time to post a wonderful review!
I really appreciate it!

Sincerely
Michael
Quality first roofing

theJL
theJL
0 reviews Toronto, ON
10/10

Roof

Extremely prompt on everything. From quoting to Servicing to revisiting and inspecting. Reasonable pricing and excellent quality of service. No BS. No site inspection fee. No excuses. Does what's needed and as expected. Mike was great. Always responsive and available.

Was this review helpful?
Company Response

Hey Jeff
Thanks for the awesome review and hiring us to reslope/reframe your flat roof.

Rojen
Rojen
0 reviews Toronto, ON
10/10

Leaky roof repair

We highly recommend Quality First and Michael B. After a heavy rainstorm late October, we noticed a bad leak, we contacted Michael and received a quick and professional reply. His use of text, email and phone as necessary makes communication easy.

We appreciated the prompt, knowledgeable, and professional attention as the leak was causing damage to the inside of our house. Service level was excellent and he even came out on a weekend to try and beat some incoming bad weather.

Was this review helpful?
Company Response

Hey Rojen

Thanks for the awesome review! I try to take care of the repairs before it rains and cause more damage. Your repair was fairly difficult and unusual but I'm glad that we took care of it. Unfortunately it happens much too often on fairly new roofs like yours where the builder cut corners to save money.
Hopefully this last you a while before you have to replace the roof.

Thanks again for choosing our company
Sincerely
Michael

John C.
John C.
0 reviews Toronto, ON
10/10

Roof repair and chimney flashing.

Mike was super nice and extremely knowledgeable about what needed to be done.

Incredible service! He was scheduled to repair our roof on a Monday, but contacted me the Saturday before that and repaired it early because of a heavy rainfall warning.

Couldn't be happier with the timing and the work. Highly recommend this company.

John Caines

Was this review helpful?
Company Response

Hey John
Thanks for the awesome review!
I'll be sure to give you a quote for next year

Thanks
Michael

Rogelio in Toronto
Rogelio in Toronto
1 review Toronto, ON
10/10

Roofing for Home Addition

We were desperately looking for someone to do the roof of our addition in time for the rain that was forecasted to come the following day. Michael came to the rescue. Though it was a short notice, he accommodated us. He worked long hours just to finish the job to our great satisfaction. He is an upright person with a good work ethic. Thank you Michael (and your team) for saving us. We will definitely hire you back and will not hesitate to recommend you to our relatives and friends.

Was this review helpful?
Company Response

Hey Rogelio

Thanks for the awesome review. We always try to do our best to save people urgent situations to prevent further damage. Thank you for choosing us I will definitely be happy work for you in the future.
Sincerely
Michael

Eric
Eric
2 reviews Toronto, ON
10/10

Removal and replacement of flat roof/shingles

Michael and his team did a great job of removing several layers of flat roof and then replacing the roofing. They were on time and worked long hours on the first day, then were able to finish in about half a day with the shingles on day 2. They did a great job of cleaning up after the job was over. I would definitely recommend them, particularly if you have a flat roofing job.

Was this review helpful?
Company Response

Hey Eric

Thanks for the awesome review!!
We specialize in flat roofs. Flat roofs are much more complex then shingles, that's why a lot of roofing contractors avoid them.
We have gained a lot of experience with flat roofs as we primarily workin the heart of the city where there's nothing but flat roofs. Through experience, We've become more efficient and our Workmanship is top notch. Which saves our customers from costly repairs down the road.
Enjoy your new roof !!
Thanks

Cynthia
Cynthia
1 review Toronto, ON
10/10

Flat Roof - Total Replacement

SUPERB JOB done in 1 day!!!!! That was yesterday! Two layers of the old flat roof stripped and base was cleaned before the new installation. The workers were knowledgeable and meticulous in detail. They ensured property and gardens were protected and at the end of the day they cleaned up...to the point that you would never know they were even there! And today we had some impressive rains and downpours. The roof was perfectly sloped - no more water puddling and sitting stagnant. The new roof work beautifully...and looks fabulous. We are thrilled with Quality First Roofing and have already confirmed that they will return in the spring to do the shingled part of the house. Thanks Michael and team for GREAT WORK!!!!

Was this review helpful?
Company Response

hey Cynthia

Thanks for the awesome review!!
You already posted one on google and now on Homestars! I really appreciate it.

Thanks again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality First Roofing

Our mission is your satisfaction. Just as our name suggests, Quality is our utmost consideration, which ensures that every job is done correctly at a competitive price. We only use industry approved materials and adhere to all local building codes and Provincial regulations

Your roof is the first and ultimate line of defence to protect your beloved home or business against the harsh elements of our unpredictable Canadian climate. It should therefore be left to the experts. At Quality First Roofing, we only do roofs, unlike some other contractors who might try to stretch their capabilities between roofing, windows, doors, siding, etc.

Services: Shingle Roofing
Flat Roofing
Metal Roofing
Cedar Roofing
Slate Roofing
Skylights
Roof Leak Repair
Roof Maintenance

CATEGORIES
Roofing and Skylight Installation & Repair
SERVICES
Shingle Roofing Flat Roofing Metal Roofing Cedar Roofing Slate Roofing Skylights Roof Leak Repair Roof Maintenance
BRANDS
Certainteed Landmark BP Mystique Iko Velux Gaf
WEBSITE
http://quality-first.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.