Roy Inch & Sons Service Experts

Heating & Air Conditioning
3500 White Oak Road London ON N6E 2Z9
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Roy Inch & Sons Service Experts
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94%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Roy Inch & Sons Service Experts

Average customer rating:
9.8 10 (549 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

Excellent professional service

Jesse was our service provider. He was friendly, professional and right on time. We had no heat at 730 am and he was there at 915 am and we had heat. Jesse called ahead to let us know he was on his way, removed his boots every time he went in and out.
Very happy with the service.

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Company Response

Hello!We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!

wallie in Pickering
wallie in Pickering
1 review Pickering, ON
10/10

Gas Fireplace Replacement

Dan F & Sean showed up on time, were friendly, careful, did a very professional job and left the job site as good or better than they found it. They were a fine example of why we have dealt with Roy Inch & Sons for over 30 years.

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Company Response

Wallie, we are happy that the team worked together to provide you with a great experience and truly appreciate your business over the years!

Private User
Private User
Private User reviews London, ON
10/10

furnace yearly maintenance

This is the second furnace maintenance visit by Jesse . This is a new furnace and each time Jesse has been very clear answering our questions and explaining how the system works compared to our old machine.He was efficient and left the area clean and organized. We are pleased to have him return again to look after our needs.

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Company Response

Hello! We are thrilled to hear that Jesse demonstrates top notch service!

Private User
Private User
Private User reviews Saint Thomas, ON
10/10

Complete Satisfaction

From a service problem call/suggested options to a complete new heating and air conditioning unit installation--the entire experience was fabulous. Jason (service call)/John (salesperson) /Milton,Dan and Rob (installation) are the reason collectively why we chose Roy Inch and Sons.(Reputation for quality, attention for detail, service second to none, and complete customer satisfaction). All contacts from start to finish were knowledgeable, personable and professional.

1 of 1 people found this review helpful.
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Company Response

Hello! We are happy that the team worked together to provide you with a great experience!

372StJames in London
372StJames in London
1 review London, ON
10/10

Furnace/air conditioner Plus Service

The charge was for the filter replacement.
Jesse did an excellent job. He was efficient, knowledgeable and very personable. He explained all the work he completed and gave me good advice. Thank you so much, Jesse!

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Company Response

Hi! We are thrilled to hear that Jesse demonstrated top notch service!

B Jones in London
B Jones in London
1 review London, ON
10/10

New Furnace, AC and Hot Water Tank

I was extremely satisfied with the recent installation of my new furnace, AC and Hot water tank. John Hoekstra was very pleasant to deal with. He did a great job of explaining all the options available to me without any sales pressure. I was also very pleased with Omar, Hayden, Matt and Duffy who installed the units. They showed up on time and were very efficient. They did a great job of explaining everything to me and left everything clean and tidy.
I was very impressed with the service I received and would highly recommend Roy Inch & Sons Service Experts.

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Company Response

Hello! We are happy that the team worked together to provide you with a great experience!

Jim Redpath from London
Jim Redpath from London
2 reviews London, ON
10/10

Annual furnace/fireplace check.

Jesse is a very thorough, knowledgeable technician. He competently completes his tasks with a pleasant approach explaining what he is doing and always ready to answer any questions. Jesse certainly is an ideal representative for his employer.

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Company Response

Jim, we are thrilled to hear that Jesse demonstrated top notch service!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnace and air conditioner installation

We had a furnace and air conditioner installed by Milton, Dan, and Chris. All three were very professional and courteous. They did a great job and explained things thoroughly. We would highly recommend them.

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Company Response

Hello! Thank you for taking a moment to share this wonderful review!

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace/AC Replacement

During my yearly furnace maintenance check, it was detected that my furnace was emitting unsafe gases, so I needed to replace it. The next day a Roy Inch sales expert quoted me on a furnace/AC unit replacement, and within a few business days, a new unit was installed in my home.

Hayden, Omar, Duffy, Nate & Matt were very professional, knowledgeable and courteous while inside my home. They quickly removed the old unit, and replaced it on Christmas Eve, so I could have heat in my home for the holiday season.

Roy Inch service representatives were punctual, and great at explaining what I needed to know related to my new furnace. The sales rep registered my new furnace with the manufacturer, and setup an energy audit in my home, so that I could qualify for some energy rebates with local gas utility provider.

I would highly recommend Roy Inch & Sons Service Experts work.

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Company Response

Hi! Thank you for this great review and recommendation!

Private User
Private User
Private User reviews London, ON
10/10

Jesse

Note: No additional cost as I am on the furnace & AC maintenance plan with the monthly payment option.
Jesse came out last Friday to perform the annual maintenance check for my furnace. He has a great attitude and was happy to explain what he was doing throughout the checkup, answer all the questions I had about the status of my 13-year-old furnace, provide useful recommendations for me to consider. It was a pleasure meeting you, Jesse!

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Company Response

Hello!
We are thrilled to hear that Jesse demonstrated top notch service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Service Experts

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the best people in the industry.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
We install only quality product. We provide - Sales - Service - Installation of gas, propane & electric furnaces. Central air conditioners & ductless air conditioners. Heat pumps, Water heaters, Fireplaces, Indoor air quality products (air purifiers, air filters, humidifiers, fresh air ventilators, ultra violet lights, duct cleaning), water softeners, water quality improvement, Plumbing (toilets, piping, drain cleaning, faucets, repairs & installation)
SERVICES
We provide quality, timely & respectful service 24 hours a day, 7 days per week using highly trained people making Roy Inch & Sons Service Experts the easy choice to do business with. Roy Inch & Sons service experts provides maintenance (tune-ups), service & installation on all residential heating, cooling, indoor air quality & plumbing products. Purchase & rental of water heaters including tankless. Duct cleaning is performed using only the best tools & technology provided in the industry today. Indoor air quality testing. Roy Inch & Sons also provides a wide range of residential plumbing products and complete bathroom renovations. Roy Inch & Sons also offers these services in commercial & business environments.
BRANDS
Roy Inch & Sons Service Experts will service & maintain all heating, cooling & plumbing brands. Roy Inch & Sons Service Experts installs primarily Lennox & Amana furnaces & air conditioners. Mitsubishi ductless split air conditioners & heat pumps. Kingsman fireplaces. Rheem & Rinna1 water heaters. All different brands of toilets, faucets & accessories.
SPECIALITIES
Ductless air conditioners & heat pumps, duct cleaning, indoor air quality specialists (no charge - indoor air quality monitoring).
WEBSITE
https://www.royinch.com
YEAR ESTABLISHED
1927
NUMBER OF EMPLOYEES
37
PAYMENT METHOD
cheque, cash, credit card, financing
LICENSES
gas fitters (technicians), air conditioning refrigeration, ozone depletion prevention, sheet metal,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Extensive warranty plans, warranty depends on the products purchased
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.