Roy Inch & Sons Service Experts

Heating & Air Conditioning
3500 White Oak Road London ON N6E 2Z9
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Roy Inch & Sons Service Experts
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Roy Inch & Sons Service Experts

Average customer rating:
9.8 10 (549 reviews)

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Gord in London
Gord in London
1 review London, ON
10/10

Annual flushing of on demand gas water heater

Jesse arrived on time and was quite friendly and courteous. He explained what he was doing and noted the technical aspects of the process. He was able to book next year's appointment.

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Company Response

Gord, we appreciate your business and thank you for this great review!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Fur Maintenance

Tyson was at the house today performing a maintenance job on furnace that was installed in May 2018.
Tyson called ahead, arrived on time and was friendly, courteous and knowledgeable.
The furnace is working well and the house is very comfortable.

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Company Response

Hi! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

hotwater tank in London
hotwater tank in London
1 review London, ON
10/10

Water tank replacement

Company is very professional sent a sales person out within 6 hours of my call. Assessment was made and date to replace water tank was made.
Installers were very professional left the work site very clean. Before the installers left they informed me about the new water tank and it`s operation. Now waiting for a follow up from sales person.

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Private User
Private User
Private User reviews London, ON
10/10

319-343-221679

Jessy was very polite and helpful. Did a very good job. I would recommend his work! Maintenance of hot water heater.He cleaned up after he was finished. A job well done.

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Company Response

Hi! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Trish in London
Trish in London
1 review London, ON
10/10

furnace manintenance

I just wanted to let you know that I was very satisfied with the service call yesterday. Tyson came out in the morning and performed the maintenance on my furnace. He was very personable and polite. I felt very comfortable with him in my home. He seemed happy to answer the several questions I had for him about both my furnace and hot water heater. He even went above and beyond. We were experiencing freezing rain and Tyson offered to throw down some salt on my driveway as it was getting quite slippery. Please pass my thanks on to Tyson. Small gestures such as this are very much appreciated and don’t go unnoticed. Thanks again.

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Company Response

Trish, we are thrilled to hear that Tyson demonstrated top notch service!

Private User
Private User
Private User reviews London, ON
10/10

Another Fantastic Job by Roy Inch!

We had Roy Inch and Sons - Service Experts back to our home to replace our electric hot water tank and install New gas lines and our new tank. Luke and Matt did a great job, we’re professional, courteous, and clean. We always receive excellent service from Roy Inch! thank you!

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Company Response

Hello! Thank you for your continued trust in our services!

Michelle in Saint Thomas
Michelle in Saint Thomas
1 review Saint Thomas, ON
10/10

Great service

I had a new furnace installed today. Duffy and Krys did a great job. They worked very hard all day in a very cramped area. They cleaned up everything and left no mess. What great service!!!! Thanks guys. Thank you to the other guys that also showed up, to help out and bring parts.
Thanks to all!!

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Company Response

Michelle, we are happy that the team worked together to provide you with a great experience!

Mike in Orillia
Mike in Orillia
1 review London, ON
10/10

New Lennox Furnace Install

Great Service started with the a visit from what has to be Roy Inches number 1 salesman. John Hoekstra. Friendly, knowledgeable, a great company representative who cares about the client.

The next phase of the project was the install. That was done by Milton and Dan. Again, top notch, professionals, answered all my questions, completed the install and cleaned up everything like they had never been there.

This is my second HVAC project with Roy Inch. 20+ years ago, in another home, I had a York system installed and that service is one of the reasons I went back to them this year.

Great job team! Not many out there like you guys.

Mike

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Company Response

Mike, we appreciate your business and look forward to our continued relationship!

Tracy in London
Tracy in London
3 reviews London, ON
10/10

Great job!

Jason came to repair a vibrating noise I could hear through the ductwork. He was patient and professional and spent the time fixing the problem. He did an excellent job while he was at my house and I no longer hear any noise at all from the furnace and ductwork . Very impressed!

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Company Response

Tracy, it is great to know that Jason’s work delivered the results you needed!

Private User
Private User
Private User reviews London, ON
10/10

Furnace Maintenance

I have been a client of Roy Inch & Sons for a number of years. They have been unfailing in their professionalism, strong worth ethic and ability to explain both furnace and air conditioning issues to someone who knows very little about both the furnace and air conditioner. I really appreciate their willingness to take the time to ask questions, listen to answers and then listen patiently to their clients queries. Jesse is clearly part of the team of hard working professionals at Roy Inch. He was thorough with his diagnostic assessment of my furnace and knowledgeable with his recommendations. Thanks Roy Inch & Sons!

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Company Response

Hi! We have truly appreciated your business over the years and thank you for being such a loyal customer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Service Experts

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the best people in the industry.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
We install only quality product. We provide - Sales - Service - Installation of gas, propane & electric furnaces. Central air conditioners & ductless air conditioners. Heat pumps, Water heaters, Fireplaces, Indoor air quality products (air purifiers, air filters, humidifiers, fresh air ventilators, ultra violet lights, duct cleaning), water softeners, water quality improvement, Plumbing (toilets, piping, drain cleaning, faucets, repairs & installation)
SERVICES
We provide quality, timely & respectful service 24 hours a day, 7 days per week using highly trained people making Roy Inch & Sons Service Experts the easy choice to do business with. Roy Inch & Sons service experts provides maintenance (tune-ups), service & installation on all residential heating, cooling, indoor air quality & plumbing products. Purchase & rental of water heaters including tankless. Duct cleaning is performed using only the best tools & technology provided in the industry today. Indoor air quality testing. Roy Inch & Sons also provides a wide range of residential plumbing products and complete bathroom renovations. Roy Inch & Sons also offers these services in commercial & business environments.
BRANDS
Roy Inch & Sons Service Experts will service & maintain all heating, cooling & plumbing brands. Roy Inch & Sons Service Experts installs primarily Lennox & Amana furnaces & air conditioners. Mitsubishi ductless split air conditioners & heat pumps. Kingsman fireplaces. Rheem & Rinna1 water heaters. All different brands of toilets, faucets & accessories.
SPECIALITIES
Ductless air conditioners & heat pumps, duct cleaning, indoor air quality specialists (no charge - indoor air quality monitoring).
WEBSITE
https://www.royinch.com
YEAR ESTABLISHED
1927
NUMBER OF EMPLOYEES
37
PAYMENT METHOD
cheque, cash, credit card, financing
LICENSES
gas fitters (technicians), air conditioning refrigeration, ozone depletion prevention, sheet metal,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Extensive warranty plans, warranty depends on the products purchased
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.