Jtl Alarm & Surveillance

Great service and very professional. Dolby was extremely careful while upgrading our security system, always cleaning up as he worked. The follow up service was great too. Calling to check on how comfortable we were with our upgraded system. Always prompt at returning calls and answering questions. Would certainly recommend to friends and family.

We are so happy that we decided to go with JTL for our home security system. JTL Alarm has been extremely accommodating and responsive to any post installation questions or service requests we have had. For anyone looking for a security system, we would recommend JTL without hesitation.

When I called to inquire about a security system, Dolby came out the same day. He gave me advice on what I really needed, and explained why I did not need everything I had in mind. As a result I paid less than half of what I was expecting. The next day he did the installation, and returned later to troubleshoot a small problem with a module. I found Dolby to be very professional. The installation was done quickly, response times were quick, and Dolby has a pleasant, easy manner.

In my current situation other companies would likely have tried to sell me bigger and more expensive systems; but Dolby did not. I was impressed in every way with his business ethics and practices. I am also very pleased with my new system. It does everything I wanted and more, and has capabilities for future expansion. I feel very secure with my new security system, and highly recommend Dolby and JTL.

JTL was excellent to deal with. I received great customer service and they quickly responded to our initial inquiry. The installer came as promised and did a great install with no mess left behind. Dolby was not pushy and did not try to upsell me on anything additional to what we had identified as needs. We had one sensor problem the second day it was monitored and they came out the same day to repair it. He also followed up the next week to make sure I was happy with the system and let me know I could call anytime I had questions. I have already used JTL Alarm and Surveillance in a commercial setting and I would recommend them.

Great service from JTL! Due to good reviews decided to give them a try. Dolby came out for a quote and was honest and helpful, we didn't feel pressured into anything which is a nice change. Installation was done well and Dolby made sure we understood the system. We would definitely recommend JTL Alarm & Surveillance too others.

I have been knowing Dolby since past 3 years, since I got all my businesses Alarm Monitoring done by JTL. They have got very good HD Cameras. I just got alarm monitoring done at my house. You can arm and disarm your house with an app on your cell phone. The technician David was very knowledgeable. He explained everything in detail without being rushed .... also he made sure all the debris is cleaned before he left. HIGHLY RECOMMENDED

Dolby is by far the most professional and efficient technician for JTL security. I would recommend him if you are installing JTL security alarms or if
You are looking
For an alarm system.

We found JTL on Homestars as well as a referral from our friends after they have installed with JTL. The technician/installer (Dolby) was very helpful and gave us various options but was never pushy. He ensured that all systems were working and gave us tips on how to take care of things. They sound like a great team as well. Would recommend to friends and new home owners! Thank you for helping us out with such a short time frame, Dolby and JTL!

Excellent customer service right from the front line staff, the salesperson, and the technician/installer. I never felt pressured at any step in the project. I was comfortable in discussing my security needs and how I wanted the project done. JTL being a member of the BBB had me narrow my search down as I only deal with companies that are members.
The salesperson was knowledgeable in the products and what to expect in doing the project. I was given a lot of options and the costs were broken down so I could understand them. I was quite shocked at how affordable the cost of the project was going to be. I had looked at this type of project before and it was too expensive and the technology was lacking. I am glad I found this company as they have products that are way better in technology then I thought possible.
The technician/installer was professional and I was given options and ask my opinion numerous times on aspects of the project. Too many times I have had previous installers go ahead with what they wanted to do. Not the case here. The person listened to my questions, concerns, and opinions step by step during the project. There were no surprises.
I highly recommend this company. I now have peace of mind and less stress knowing that my family, home, yard, and vehicles are being protected. Plus, the bonus is having more confidence in dealing with my insurance company if the need arises.

Great service and products. Technician was very helpful. I would recommend JTL to everyone. i checked out other companies for home security but they did not compare. They did not have the info that this company provided.