Jtl Alarm & Surveillance

Fabulous service from start to finish. Best price, good product. This was the only company we could find that offered a no contract plan. Dolby came to give us a quote in-person, which he stuck to. His installer was on time, quick, friendly and professional. The monitoring has been fine so far and dolby is quick to assist with tweaks to the system.

Installation service excellent with required information for operation of system provided accurately. Follow up adjustments made within hours. Monitoring system response professional and with precision.
We have had the system for 2 weeks are using it comfortably. We have peace of mind that our property is secure when we are away.
Anton and Vi

I would like to Commend Dave, the installer that did our home alarm system. Very professional, courteous, & accommodating.
We would highly recommend JTL, and of course, Dave in the future.

When the time came to pick a security company, I had five companies come to my house. I ultimately picked JTL even though I had not heard of them. Why? Four reasons (1) I received prompt, thorough written answers to all of my questions throughout the selection process, (2) overall costs (equipment + monitoring) were competitive, (3) they are locally based and allowed me to choose a local monitoring company, and (4) they provided flexibility in payment methods. It has now been one year since the install and I am very happy with JTL. There have been two issues with the equipment – one was a faulty wireless motion sensor and the other was a graphics issue on the control pad. Both times, my communication was responded to within an hour and both times they came out to fix the issue the same day. While having the equipment issues is an inconvenience, with today's technology it’s not overly surprising. But it’s in how a company responds to issues that becomes the true indicator of how highly it’s regarded, and JTL has done an outstanding job to date. I hope they continue their superior, highly personal service as they grow. And I’m sure you’ll be seeing more of their signs in your local neighborhood as word starts to spread.

I am a finicky person and it takes a lot to impress me. Most companies I had dealt with are at best in the 7/10 scale. JTL is in a league of its own. Dolby comes across as very professional, knowledgeable and sincere(I know because I conduct my research very thoroughly) individual. He only recommends what's sufficient for your requirements but also ensures his proposal is scalable for any future upgrades.

Dolby is very prompt and his punctuality is top notch. His team of technicians are just as great. They even drew praises from my builder for their superb work ethics and professionalism. Dolby and his techs provided a thorough walk-through of the system function and features, ensuring that you fully understand how the system work.

I am very pleased with the ease of use of the alarm system, the superb HD resolution of the IR dome cameras. The Android app for the cameras works flawlessly too!

Highly recommended! Go for JTL, don't settle for second best!

Cheers!

We consulted the professionals at JTL for our new home security system and found them to be very helpful. They answered our questions, assessed our property and location needs, and made helpful suggestions without trying to "upsell" any extras. JTL then installed the system promptly and efficiently, and also made sure that we could all operate the new system. The JTL Team was very respectful of our property, and were very careful and efficient when working. We were very pleased with the experience and the service. Congratulations to Dolby and his Team, for maintaining very high standards for customer service and for professionalism!

Dolby and his team were excellent. Highly recommend. We had some delays in our cottage build and he kept his quoted price for nearly a year! Great communications, satisfied customers!

The whole experience was great! I called one day and it was installed the next. Dolby the technician was great very knowledgeable and descibed the whole process very clearly and the walkthrough was a breeze!! I would definately recommend them and I am very satisfied.

We researched the different alarm companies in the city and ended up going with JTL. Dolby was very prompt and informative when asked questions and did not put pressure on us at all. The installation went well and we are happy with the service. Would definitely recommend JTL to anyone looking for a home security system.

The installer was very knowledgeable and informative. When ever i call him, he is allways there for us. the service is great and peace of mind. Will definately recommend jtl to other businesses.