Been using RockWood Kitchens for 6 years now on various flip projects as well as my personal home. Service is great both in store and at the main office in Concord. I have had their team do the installs on the cabinets and countertops both both kitchens and bathrooms. For the first time in these last two kitchens, I built and installed the cabinets myself which was relatively easy to do. Ran into a tiny problem with one of the boxes missing a panel and that evening one of the employees delivered the missing piece to my house!! Thank you Christina for helping to make these last two kitchens as smooth as can be :)

Megan was an absolute delight to work with. Megan was super helpful from the time we met with her in the showroom until the installer‘s last trip to our home to complete the work. She was very responsive and always answered my questions promptly. She was a true professional and very customer service- oriented especially when things weren’t going exactly as planned. Our installer (Qiang) was really hard working and detail-oriented which we really appreciated.

The staff at Rockwood kitchen,s were experienced and friendly. They did excellent work and cared about what they did.They made sure that everything was done to our liking. My kitchen is beautiful and when company come over, they love it and ask me who done it. We are happy to say Rockwood Kitchens.

Quality product. Exceptional service and installation. Danielle brought our vision to life better than we could have imagined. This is our second kitchen from Rockwood and I wouldn’t go anywhere else. Now on to the master bathroom!!

Rockwood installed new quartz counters for our kitchen. Megan was a joy to work with, we followed her expert advice to enlarge the existing Island and it completely transformed the kitchen. The installers were efficient and pleasant and it all was completed in a few weeks, from measurements to installation. Love the results!

We are very pleased with Rockwood Kitchens, from start to finish, they have been an absolute pleasure to work with. Van helped us with the design and layout of our kitchen, and it was perfect four our space. Their showroom showed so many different options and configurations of how to maximize our space.

The quality of the material and the meticulousness of the installer really shows how much pride they take in their craft. every piece is measured to cut and really makes our kitchen pop.

Our price included cabinets, doors, countertop and crown moulding. All their cabinets are slow close, look great and have lots of space. Rockwood Kitchens really transformed our kitchen from an outdated nightmare to a welcoming focal point of our home

I just had a kitchen installed by rockwood kitchens I couldn’t be anymore pleased! Turned out way better than I could have imagined and the pricing was very fair for the product you receive.

I am quite seasoned with property management and renovations, and designed a kitchen based on days of hours of research.
I took this, and measurements to Rockwood.
Included in their service, was revising my designs based on their extensive years of experience.
All of their suggestions vastly improved the design. Then they came, measured, delivered precisely in the date-range they initially provided, and installed quickly and with no after-mess for me to deal with.

However this review is about their customer service. It has now been four years since I first required their service. In this time I have contacted them on various questions, and often the same day, or within 24 hours, they have not only responded, but also provided a video of the solution.

This kind of customer service is priceless. I look forward to eventually using their service to replace and renovate other kitchens.

Excellent Job!
Thoughtful and creative designer.
Cabinet installer was meticulous. A real craftsman.
Countertop installer was precise and efficient.
On time. On budget.

We wanted to take advantage of A large open space. This allowed for a 27ft counter and a 10ft island. Our family loves to cook and entertain. Rockwood was 100% successful in design and execution. Outstanding Value.

From design to delivery, our experience with Rockwood Kitchens was outstanding. My husband and I had a good idea of the design we wanted however Erin’s expertise and input made it happen. She captured the smallest of details and identified and was able to explain many things we hadn’t thought of. Delivery of the cabinets took place on the scheduled date and the delivery team even ensured the correct cabinets and doors matched to our order...versus the typical “drop and run”.

We made some additional requests for parts post delivery and made contact with Christina who works at the warehouse. Even with all the issues surrounding Covid19 she responded immediately and made arrangements for contactless delivery.

We highly recommend Rockwood. The cabinets are full wood construction including the drawers and all hardware is high quality with soft closure. We are absolutely thrilled with our new kitchen.