Rockwood Kitchens

Kitchen & Bathroom - Cabinets & Design
Barrie ON L4N 8X1
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Reviews for Rockwood Kitchens

Average customer rating:
9.9 10 (83 reviews)

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Derek/Amy
Derek/Amy
0 reviews Oshawa, ON
8/10

Kitchen Renovation

We had heard good things about Rockwood Kitchens and they did not disappoint. We worked closely with designer Kelsee who was a great help throughout the entire process. We are very happy with the end product. Thanks Rockwood.

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cameron in Etobicoke
cameron in Etobicoke
0 reviews Toronto, ON
10/10

Kitchen design and install

We worked with Rockwood kitchens and designer Megan Doering. Outstanding products and prices as well as a designer who was an absolute pleasure to work with. Megan was on top of everything even suggesting items we had no idea about to make our kitchen amazing. Highly recommend both.

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Mary in North York
Mary in North York
1 review Innisfil, ON
10/10

Custom Kitchen

Thank you RockWood Kitchens and a big thank you to Kelly. With her help, we recently designed and built a kitchen in our basement. Kelly is a very dedicated and talented designer. She did an amazing job. She made sure not to waste any space, no matter how small. There is so much usable storage. The installers also did an amazing job. Thank you John. Kelly was well organized through the whole process, making sure that everything was completed on schedule and that we were satisfied with the end result. Thanks again Kelly and the RockWood team. We love our kitchen!

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Private User
Private User
Private User reviews Barrie, ON
10/10

New Renovated Kitchen

i HAD A NEW KITCHEN RENOVATION DONE THIS PAST SEPTEMBER BY ROCKWOOD KITCHENS.
I DEALT WITH KELLY IRWIN AT ROCKWOOD KITCHEN'S BARRIE LOCATION AND ALSO KELSIE AT THE PICKERING LOCATION.
KELLY WAS MOST HELPFUL IN CREATING THE NEW DESIGN FOR MY OUTDATED KITCHEN. ANY QUESTIONS i HAD SHE WAS ALWAYS AVAILABLE TO ANSWER.
KELSIE WAS ALSO HELPFUL IN SHOWING ME THE KITCHEN CUPBOARD SAMPLES AND SINK AND COUNTERTOPS CHOICES.
FROM THE FELLOW WHO TOOK THE MEASUREMENTS TO THE KITCHEN CUPBOARD INSTALLERS AND COUNTERTOP INSTALLERS THE JOB WAS DONE IN A VERY PROFESSIONAL WAY.
I WOULD DEFINITELY RECOMMEND ROCKWOOD KITCHENS!!

THE OTHER STAFF AT ROCKWOOD WERE PLEASANT ALSO FROM THE FELLOW WHO TOOK THE MEASUREMENTS TO THE INSTALLERS OF THE CUPBOARDS AND COUNTERTOPS.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Love our new kitchen!

Kelly was a pleasure to work with and ensured our galley kitchen used every inch to make it as functional as possible! The cabinet and countertop installers demonstrated pride in their workmanship and were very professional. Kelly was always quick to respond to questions and time lines/ installation schedule was adhered to! Felt like a valued customer throughout the entire process! Thank you!

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Private User
Private User
Private User reviews Barrie, ON
9/10

It's not always the journey, it's the destination that matters

I renovated a relatively small galley-style kitchen that was in tough shape when I bought the house a few years back and my neighbour had used RockWood when they renovated their house two years ago. They were happy with everything and recommended them.
It all started well enough, my designer, Kelsee, in the Pickering location was very friendly and helpful. She took all my changes in stride and designed a great looking kitchen.
Unfortunately, my installation crew ("Johnny" and "Tommy") was less than stellar to say the least. Poor quality installation, rude and they left my house in an atrocious mess. However, after a conversation with Kelsee the next day, the Pickering store manager came over and spent two hours cleaning up the mess the installers had made. RockWood made arrangements to have another installer come back and make several corrections and assured me that everything would be made right. In a few days, they sent James to make the corrections and he did a top-notch job and fixed everything to my satisfaction. The counters were installed later and also done well. While I had some bumps in the road, I can now say that I have a great looking kitchen that I'm very happy with. In the end, companies can hire the wrong people and make mistakes - it happens. However, it's how they take responsibility for those mistakes that matters in the end. RockWood stood up and made things right and that's all that anyone can ask.

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Private User
Private User
Private User reviews Newcastle, ON
10/10

3 Kitchens !

We bought 3 Kitchens from Rockwood and are very satisfied with their product, support, and services. Kelsee was amazing. She helped us navigate the process of installing two Kitchens ourselves and having the third installed by Rockwood. Kelsee was patient, and professional. She worked hard to make what could have been a very stressful process manageable and affordable. I would highly recommend Rockwood to anyone.

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Private User
Private User
Private User reviews Barrie, ON
10/10

New kitchen

Vert happy with quality and detail of the cabinets. Kelsie, the designer, had so much patience and spend so much time with us. She made the whole process from start to finish, including any follow up easy and stress free. Customer service was at the forefront behind an incredible product. People can’t believe it when I tell them it’s a prefabricated kitchen. Highly recommend Rockwood... excellent price for the quality and design.

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Company Response

Thank you for taking the time to leave this review, we are so happy to hear that your experience with RockWood was a good one and will be sure to pass these compliments on to everyone involved

Susan in Guelph
Susan in Guelph
0 reviews Toronto, ON
10/10

Kitchen

We were so happy with the work of Rockwood kitchen the service was great the workers were polite and clean up after all the work was finished We love are new cabinets and have recommended them to friends

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Company Response

Thank you for taking the time to leave this review, we are so happy to hear that your experience with RockWood was a good one and will be sure to pass these compliments on to everyone involved!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Kitchen renovation

We are very pleased with our new kitchen and highly recommend Rockwood to our friends and family. We kept within budget and received everything we were looking for in our new kitchen. Our designer Kelsie was pleasure to work with. Her creative design ideas and excellent customer service made this project run smoothly and timely. The entire installation crew (cabinets, counter) were great and did a fabulous job. Very professional and mindful. Thanks Rockwood team!

1 of 1 people found this review helpful.
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Company Response

We are so glad that you are pleased with your new kitchen and will pass these kind words to your designer! Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rockwood Kitchens

Since 2010 RockWood Kitchens’ mission has been to provide south-central Ontario with the highest of quality cabinets and countertop at the lowest prices and our team of friendly and highly qualified interior designers, cabinet assemblers, installers, and delivery guys are all there to make getting your dream kitchen easy and enjoyable from start to finish!

All of our kitchen cabinets are made up of solid maple or beech wood door, drawers, and face frames. Our drawer boxes are constructed using ½ “ dovetailed maple with full extension glides and a soft closing mechanism and our cabinet boxes are made of solid plywood (no particle board), veneered and finished inside and out.

We also supply a vast range of stone countertops to choose from which we fabricate at our Woodbridge location. Whether you are looking for a beautiful and unique granite countertop or quartz with all the beauty and none of the hassle of marble, we’ve got you covered.

Lastly we’ve got you covered for everything including the kitchen sink! We offer a large selection of handles, knobs, and stainless steel sinks at discounted prices when you purchase your kitchen through us.

Contact us or visit one of our showrooms today and let us help you fall in love with your home all over again! We have 10 showrooms located in Barrie, Newmarket, Pickering, Peterborough, Cambridge, Woodbridge (North Toronto), Concord (Vaughan), Mississauga, Brampton, and Oakville.

CATEGORIES
Kitchen & Bathroom - Cabinets & Design
PRODUCTS
solid wood cabinets, manufactured quartz, quartzite, sinks, and hardware.
SERVICES
Kitchen design, bathroom cabinetry design, cabinet assembly, cabinet delivery, cabinet installation, quartz and granite countertop fabrication and installation. ***Please note we only work with products sold by RockWood Kitchens
WEBSITE
https://www.rockwoodkitchens.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
65
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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