The Fireplace Plus Inc

Fireplaces
Whitby ON L1N 6A9
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The Fireplace Plus Inc
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74%

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Reviews by rating (past 12 months)

Reviews for The Fireplace Plus Inc

Average customer rating:
8 10 (18 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Fireplace purchase and install

Very appreciative of the staff at Fireplace Plus helping me decide on a unit for my familyou and I keeping us warm during winter time by providing service and parts as well. The install was absolutely flawless and I couldn't be happier with the company.

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Steve Lynas from Ajax
Steve Lynas from Ajax
7 reviews Ajax, ON

First Review

2/10

Remove and Replace Gas Fireplace

Best part of the experience was the recommendation of the Heat and Glo Gas Fireplace. Ordered and Received my Gas Fireplace in Mid September and never got it installed until 7 weeks later. They booked an appointment with me to install a couple of weeks after it was delivered and then did not show up on that day. I lost a day's pay for nothing while I waited for nobody to show. I can't recommend this company but the Heat and Glo products are top shelf

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Private User
Private User
Private User reviews Calgary, AB
10/10

Fireplace Install and Purchase

I purchased a fireplace from fireplace plus ltd, what made me decide to purchase from them is how well the customer service was when I entered the show room showing an interest in their product. they helped me so effectively with lots of knowledge and most important kindness. Then I figured out they install as well which made it a lot easier because I could then hire on someone I could trust instead of some contractor. Fireplace Plus did a very smooth install, they were in and out of there without any disruption. Was very impressed and would highly recommend.

1 of 1 people found this review helpful.
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Steve from Hill
Steve from Hill
1 review , SK
10/10

Fireplace Installation

I’ve known about fireplace plus for a very long time. They came in and installed a gas fireplace for me. They were very clean throughout the job and did an excellent job.

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Dennis  from Toronto
Dennis from Toronto
1 review Toronto, ON
7/10

Fireplace Installation

I remember fireplace plus from a long time ago and decided to go with them. They were excellent. Fireplace plus installed a gas fireplace into our existing fireplace. They used mats throughout the whole process, there was no mess.

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Colin  from Hill
Colin from Hill
1 review , SK
10/10

Fireplace Installation

I went online and found fireplace plus, then went into their store to see their product. I got a lot of useful information from them and then they installed our gas fireplace. They were excellent, very good at what they do and worked quickly. I’m happy with the work they did.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Fireplace Installation

We’d been thinking about putting in a new fireplace for a while. The fireplace plus installed a gas fireplace in our existing wood burning fireplace. I’m very pleased with it. They came in but did the job in phases. First they put the gas lines in while we waited for the fireplace we wanted then they came inside and put in the rest of the unit. They were very clean.

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Andy from Hartington
Andy from Hartington
1 review Hartington, ON
10/10

propane fireplace

I visited Fireplace Plus to discover that they had a demo of the propane fireplace that I wanted. As of early this year, gas fireplaces must have a screen. I wanted one without and was able to purchase their demo. They are a great family owned company, a pleasure to deal with.

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Greg from Whitby
Greg from Whitby
1 review Whitby, ON
8/10

replacing gas fireplace

Their shop is very close by, we stopped in to see what was on display. It is nice to see the unit before purchasing. We did some comparison shopping but made the arrangements for Fireplace Plus to do the job. We had a few hiccups with the installation, but they came back and fixed it . The workers were polite, thorough and conscientious.

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Ron from Oshawa
Ron from Oshawa
1 review Oshawa, ON
8/10

gas fireplace

It was time to replace our 15 yr old gas fireplace. I went to Fireplace Plus and they sold me a real high end fancy computerized fireplace complete with a remote. I had it for a while but when the real cold weather set in, I found that it just wasn't heating the house like the old one did. The guys are Fireplace Plus were very concerned and helpful about getting me a unit that I thought would do the heating job. In the end I went with the same make as what I had before. It works great and everything is good. They were wonderful to deal with and willing to do whatever they could for me. I did have to pay a restocking fee, but it ended up being a learning experience for us both.

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More about The Fireplace Plus Inc

The Fireplace Plus has been serving the Durham Region since 1975. Since that time, we have built a solid reputation for top quality products, service, and friendly trained sales and installation staff. Our staff are equipped with the tools required to repair and clean fireplaces, replace all fireplace parts including ...
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